Die With Your Boots On
United States
Reviews (6)
Roel spent time troubleshooting an issue I was having with my theme and other apps I use on my Shopify store and was so helpful and patient looking for solutions! It got frustrating a few times and Roel was great even when it took time and trial and error to figure out together. Really appreciate the personal touch here, it's rare when you get assistance from a real person these days and it made all the difference for me.
Developer reply ·
It’s wonderful to hear how Roel stayed patient and worked through the theme and app conflicts with you, even when it took some trial and error to find the solution! That kind of personal, hands-on support is exactly what we want to provide, and we really appreciate you taking the time to recognize Roel’s help.
Support was quick to reply and help me with an issue that turned out to be totally user error! They were very polite about it and got me the answer I needed asap.
So far, so good. Excellent service from the team immediately upon downloading and starting to use this app. Thank you Grace!
Developer reply ·
Thank you for the positive review! We're thrilled to hear that you had an excellent experience right from the start. Grace will be happy to know she made a difference! If you need any further assistance, we’re here to help.
Very helpful and responsive customer service chat.
Developer reply ·
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
We've been using this app with our Shopify store for a while now, but today was the first time I had to ask for assistance (which rarely happens because the app is pretty intuitive on its own). The person who helped me (Shikha) was amazing and took care of the issue for me! All I had to do was refresh the page and it was done. Incredibly helpful. Grateful to Appikon for making it easy! Highly recommend for the ease of use, as well as the kindness of their customer service team.
Developer reply ·
Thank you for being such a long-time user of our Back in Stock notifications app! We really appreciate you taking the time to leave a 5-star review and explain the value that you've seen in the app. Glad to hear that Shikha was amazing and able to help take care of your issue quickly. Thanks again!
I went in just to double check on things and it was suggested I verify my site to boost its speed and while I wasn't super concerned about that, the person who helped me actually gave me some other really helpful advice for my site. The chat was super fast and Trish was awesome.
Developer reply ·
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 - Kevin
