Buckabee Brownies
United States
Reviews (7)
Have used the app for about a year and have been very happy. Recently there was a technical issue with the review count, and after talking to support I had the impression it could take at least a few days. In fact it was resolved in less than 48 hours. Very impressive support and listening to users. Highly recommended! Thank you Abdessadek!
Really fantastic app and support. They thought of everything you could ask for in this. Highly recommended!
Fantastic app and amazing support! They thought of really everything and I'm quite impressed. When I had a visual issue with the widget, they fixed it in 30 minutes to perfection. Highly Recommended!
Developer reply ·
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Great app and great support. I had an issue implementing the in-cart edit and the dev team both helped me with that as well as fixed some visual issues to make the website look professional. Highly recommended!
Developer reply ·
Thank you so much for the wonderful review ⭐ We’re really glad to hear that our team could help you successfully implement the in-cart edit feature and polish the visual details to keep your store looking professional. That’s exactly the experience we aim to deliver. Your recommendation truly means a lot to us. If you ever need anything else, we’re always here to help!
Running a small retail bakery, switched from Square because of their sub-par online product. However, Shopify's POS is really behind. To start, very slow to respond - adding items or discounts to the cart takes forever. With a line of customers waiting, that's no good. Secondly, no modifiers/options (!!!). Customer wants to add toppings to their pizza? forget about it. Third party app for this on the POS are very limited and so slow that it's easier to take order by hand. Also, there are no real tickets. There are drafts, but you cannot print them to attached to orders. No scheduling for order without clunky third party apps, that are even slower. Text and icons are all tiny, especially when adding multiple of the same item there's a little bubble with the number that you can barely see. The "smart grid" presents only 10 tiles at a time (Square fit 25 on the same screen). We keep scrolling up an down as the customers give their orders. For a product that charges $89 a month, this is just embarrassing.
Developer reply ·
Thanks for sharing your feedback with us! I appreciate your concerns and agree we can improve the cart modifiers, app tiles and ability to schedule orders. Currently, the POS app is designed to sell finished products. Food service is something I know the team is working on, so I’ll be sure to provide your feedback there! The speed of your app also depends on your software being up to date, as well as how many other apps your store is running. I would encourage you to contact us through the POS app by going to … > Support > Contact Support and call the number you see there so we can guide you with other solutions! - Rick, Shopify Support
Highly recommended! Migrating from Square to Shopify I was shocked by how many basic features are missing on Shopify. Then I found Simmer. This app is indispensable! So well thought out when it comes to both features and execution. It makes Shopify so much more usable. It's completely supercharging the basic functionality of the POS. Works flawlessly on both iPads and Android phones. The support is very responsive and helpful. If you read this and install the app, remember to leave a review to keep the team behind going!
