International Beauty Services & Supplies
Canada
Reviews (7)
The app works well and does what it's supposed to. We had an issue with unexpected overage charges that caught us off guard, but their support team was responsive and worked with us to find a fair resolution. They've also mentioned they plan to add better notifications for usage overages in the future. Solid app and good customer service.
Developer reply ·
That's so pleasant to conscious that React Flow helps people with their business really a lot. Thank you so much for this kind feedback. Proudly continuing to be a part of your success, our entire team is totally ready to assist with any further benefits of app using.
The app is good, works well. There is a issue for stores currently that are not on plus plans that cannot enable multipass, you will only be logged in on one device. Other than that the dev & support team is very good.
If you have thousands of products, do not rely on this. Our store has thousands of products, I accidentally deleted some, so i used this app to restore all products to a date before I deleted the products. For some reason this app changed the assigned variant image for hundreds if not thousands of products to display the wrong image. I havent been able to check how many products this app has messed up. Update: in response to their response. I went back and forth with their support for a while, the end result was them telling me they could not reproduce the isssue, no fix.
Developer reply ·
Thank you for the review. We strive to make our data backup and recovery platform simple to use, secure, and reliable, and we're sorry that your experience with our platform did not meet those expectations. We want to work to remedy this image problem for you and understand what led to this happening. We see our Customer Support team has been in touch with you and is actively working on trying to find a solution. Please respond back to our team at your earliest convenience to help us resolve things for you as quickly as possible.
The app works good, and has a lot of features. But, the pricing feels unfair, it charges you based on total pageviews, even if the majority of these views arent using the apps pop ups. One customer going through 10 pages at once is 10 pageviews. Also the app stops working entirely if you go over these pageviews, and you have to either pay for a much more expensive tier. Also they are tracking these pageviews so you have to trust they are measuring it accurately.
Developer reply ·
We appreciate your detailed feedback on Wisepops and are glad to see that you've recognized the app's numerous functions and features. However, we understand that you're still concerned about the pricing structure. Our pricing model is designed to be fair and scalable, so businesses of all sizes can benefit from Wisepops without facing disproportionate costs. We want to ensure that our pricing aligns with the value that users derive from the app. To address your concerns, we're currently working on a more flexible solution for the app. This will allow you to add extra pageviews as needed without having to upgrade your plan, ensuring a seamless experience. We also understand that you need to have trust in the accuracy of data. Therefore, we've made improvements to our analytics, which now display tracked pageviews consistently with tools like Google Analytics. This provides transparency and allows you to verify the metrics easily. We value your feedback and will continue to work on improving the Wisepops experience for all users. Thank you for sharing your insights with us!
This app is really cool, its easy to use and looks great. and the developer is helpful and nice. check it out.
Developer reply ·
Thanks a lot from your review! Our team is always happy to help, and you can reach me out anytime on our chat or via email. - Leo
app is really useful, we had a glitch with how it was displaying on our store but the developer team here fixed it very fast. Thanks a bunch for the detailed review and for choosing us to share your store's carts content.🤩Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service! Cheers, The Support Team
Fantastic app! looks really good, and works good too the developer is extremely quick/competent at customizing the app to make it work with your store
