On Lock Apparel
Australia
Reviews (11)
honestly I had a couple glitches with the app, giving discounts when it shouldn't have, I let the team know and the fixed the glitch and also completely compensated me for the losses. Despite the glitch I 100% still use this app and will continue to do so, the slide cart drawer is better than other apps i've tried, the upsells work unreal, and their customer support is amazing, well worth installing
Developer reply ·
We really appreciate you taking the time to leave us a 5-star review and a valuable feedback! We are continuously working on improving our app to bring you the best experience possible, and we are delighted to hear you are enjoying all the current features! We look forward to delivering exciting new updates soon.
Customer support is crazy good easy to talk to, i dealt with Sebastian explained my options thoroughly
Great app great suppport
Unreal customer support from Hana, super friendly, efficient, and uses her initiative to help you set up and get the most out of the app
john was amazing fast efficient effective thank you
Trissha is Super helpful, genius
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Juphy has given me a an around the clock sales assistant, who knows everything on my store, language is easily retrainable and every time I’ve reached out to customer support they’ve responded promptly and been able to do exactly what I was after. Highly recommend
Developer reply ·
Thank you for your kind words! It's great to hear that Juphy has been a valuable asset to your store. Our team is always here to support you!
Their customer support is next level, I dealt with Ann and he resolved all my queries within minutes
Great customer service, Arielle added code to my store in the click of a finger and was super friendly
easy set up and easy integration
Developer reply ·
Easy, peasy lemon squeezy :) Thanks for the kind words. Let's reforest the world! which... is much harder :)
