PROCLAIM

Hello PROCLAIM team, First and foremost, we want to assure you that we take compliance seriously. Stamped is dedicated to providing services that align with all applicable laws and regulations. In particular, we are fully committed to adhering to email marketing guidelines. It's important to note that review request emails, like the ones Stamped.io sends, are generally considered transactional or relationship-based emails. These emails aim to enhance the customer experience, gain insights into product or service satisfaction, or improve the quality of products or services based on customer feedback. They are not primarily focused on advertising or promoting products, making them distinct from marketing emails. However, whether an email qualifies as marketing or not can depend on its content and intent. If a review request contains marketing elements, such as promotional language or offers, it could potentially be classified as a marketing email and would then need to comply with the CAN-SPAM Act's regulations. Our email templates are designed with compliance in mind, including features such as unsubscribe options. These templates offer a high degree of customization to allow you, the merchant, to ensure your communications meet the required standards. We've aimed to provide you with the tools to fulfill your responsibilities regarding the content and compliance of your emails. While we believe that our templates and features support your compliance efforts, we also understand the importance of addressing any concerns or areas for improvement. Our team is here for you if you have any specific questions or require assistance in making your email communications fully compliant. Your feedback and diligence in reporting your concerns are valuable to us. Rest assured, we are committed to working with you to maintain a high level of compliance in our services. Your partners in success, All of us at Stamped

We're really sorry for the delay in our response. That definitely is not the norm. We would love the chance to make it up to you. Someone from our team will be reaching out to you shortly to assist. We already took a look at your store, and it appears that your size charts are working fine now. However, if you're still experiencing any issues, please let us know. We're here to help and want to ensure everything runs smoothly for you. - Kiwi Management Team