Pleione Creative
United States
Reviews (9)
I experienced an issue with our subscription payment and it was resolved in a prompt and professional manner. I appreciate the great customer service! Love all of the features in this app, super easy to use, and works as advertised.
Developer reply ·
Thank you so much for your kind words! 😊 We're happy to hear that you had a great experience with our support team and that you’re enjoying the app.
Tessa was super helpful and answered all of my questions very promptly! Very happy with this app, it has a lot more flexibility and customization compared to Shopify's Forms.
Great app and great customer support! I was able to successfully migrate my data from Wix to Shopify. I encountered a couple issues along the way that Shams and the team were able to assist me with in a prompt and professional manner. I definitely recommend this app if you're looking to transfer your data, and rest assured if there are any issues that come up along the way, Shams will provide amazing support!
Developer reply ·
Hey Kimberly🌸 thank youuu so much for the kind words! It really means a lot to hear that everything went well in the end. It was a pleasure helping you through the process — and if you ever need anything else, you know where to find us :)
Amazing customer support and an amazing app! I needed some tweaking done to the way the wishlist is displayed and the team did an exceptional job at making it look beautiful! I love the app and all of the customization it offers, very happy with everything!
Love this app! There are a lot of customization features that Shopify does not have with their built-in announcement header. I especially love that you can make the element sticky. Customer support was fast and helpful, it was very early in the morning for them and they got my issue resolved ASAP!
Developer reply ·
Dear Pleione Creative, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Amazing app with the best customer support! This app includes so many great and necessary features and allows for a lot of customization. Andrew is so kind and provides prompt and helpful support! I’m so happy I installed this app for my store!
Developer reply ·
Hi Pleione Creative, Thank you so much for taking the time to leave such a wonderful review of our app! We're thrilled to hear that you're happy with our app and its features, and especially that you found our customer support helpful. It means a lot to us to receive positive feedback, and it motivates us to continue improving. We're always here to help if you need anything further. Don't hesitate to reach out if you have any questions or require any assistance. Best regards, Andrew Doan
This is a great app! Tracy was very helpful and prompt with the issue I was having and provided excellent customer support. I was able to add the inputs I needed to my product pages and customize them to match my theme.
Developer reply ·
Thank you so much for your kind feedback and for using Easify Product Options! We’re really happy to hear that the app has been a great fit for your needs and that you were able to add and customize the inputs on your product pages to match your theme. It’s wonderful to know that Tracy was able to assist you promptly and provide the support you needed, we always aim to make sure you feel supported every step of the way. If you ever have more questions, ideas, or need further assistance, please don’t hesitate to reach out. We’re always here and happy to help. Best regards, Easify Team.
Amazing, fast, and friendly customer support! I am currently using the media galleries and collage and I love all of the capabilities OT offers for customization.
Amazing customer support! Fast responses and very helpful! I had quite a few changes I wanted to make to a FAQ template and the team was very accommodating and made all the changes happen for me! So happy I found this app, I'm excited to try out the chat widget as well.
