Lost Manly Shop

Trialled the trial but go no support so I canned it. Let's hope they don't continue to debit my account after the 3 day trial as I have given me written notice after 2 days.

Too expensive, poor support and paying for features that I can get for free on Shopify. Plus they do not upload more than 1 review per customer email address so I lost 2/3 of my reviews because of repeat customer reviews. Not happy. going back to my old review app judgeme and will do my own emailing and newsletters for free with Shopify mail. Plus the setup was a real time waster, not sure what they do, they only tell you what to do, not a lot of doing it for you and follow up support. Have wasted a few weeks setting it up only to delete it now....live and learn, this is the 2nd time I've add then deleted Segundo. You think I'd have learnt the first time. I guess their marketing pulls you in...

My first impression with Maxxie was good. She was helpful, kind, and knowledgeable, and I had a lot of complex questions and Maxxie stepped up to the plate with each and every question and concern I had....the whole process took about 30 mins as I was new to the app and setting it up, so I had a million and one questions....Thanks Maxxie.

Pratak was really helpful and patient and knew what he was talking about and resolved all the issues and got my Shopify store connected to ETSY and EBAY in good time. Great customer service skills and nice nature.

Pratak was really helpful and patient and knew what he was talking about and resolved all the issues and got my Shopify store connected to ETSY and EBAY in good time. Great customer service skills and nice nature.

was so easy to instal, all the thinking is done for you and I appreciate that as a busy business owner. The proof is in the pudding though so lets see how sales increase on IG now...

Today, I got a response in seconds and actioned right away. All support apps should be this way! Well done Mohamed!

When I signed up for the 14 day FREE TRIAL, I approached it with a healthy dose of skepticism (as any savvy business owner should, having had my fair share of rip-off merchants, who over promise and under deliver), so as an e-commerce business owner my social media marketing and advertising is critical to my success, and my facebook/meta and google advertising efforts have been hit and miss yet they manage to hit the bullseye when it comes to billing me. So my first call with Rafael, was a pleasant surprise. He was interested in learning about me and my business goals and very engaging and we developed a good rapport. Having lived in Israel for a year, I understand there are some fundamental cultural differences between Israeli culture and people and those from English speaking countries and cultures, which might equate to some of the negative reviews I have read here, which in opinion are nothing more than the cultural differences at play. As a Social Scientist, my year in Israel allowed me the unique experience of observing these cultural differences that play out in the way they express themselves and interact with others. For example, on first experience, someone from an English speaking background may find the Israeli comes across as pushy, arrogant, even argumentative, and in your face, when actually, its just the way they express themselves in their culture. There is a certain directness and transparency, and sincerity that you do not see in the business setting of English speaking cultures, or out in public, that is generally reserved for friends and family only. So with that understanding and experience in mind, Rafael won me over with his refreshing direct transparency that I noted immediately and I was made to feel comfortable and dare I even say it, 'trusting' of him, that I decided after that first call, I would go beyond the 14 days free trial and see how it goes for a month...I figured, I could always delete the app after the first month's payment and apply the tools I have learnt from that time, gleaning from Rafael's marketing strengths. But, oops he did iit again and for the second month running, I have decided to stick with Adsale for my Ad- Sales needs. Rafael has impressed me with his marketing knowledge, his knowledge of the Adscale tools and his willingness to teach me and explain things to me. He goes above and beyond adding value by suggesting great ideas outside of the scope of Adscale, to help make my life easier and improving my business which I greatly value and there's not price you can put on that level of customer service, and with a customer service training background, that really is priceless. So to wrap this I will add that I have seen the Adsale App bring new sales, turned previous website visitors into customers, and done what it set out to do...and its all verifiable in the app settings where you can see where your sales sources are coming from, and Rafael will go over that with you showing you how to 'read' your Adscale app page, which again, is priceless, cos let's face it, I'm sure we've all got a bunch of fancy apps on our Shopify website that we are under-utilising cos we simply don't know how to work it and finding great customer service and support is a rare thing indeed these days. So, it's early days yet, and this sort of App needs time to work its magic to really prove itself, so I have committed to giving it that time, and am choosing to stick with Adsale and with Rafael. I love that fact he always makes time for me in his busy schedule, and at hand to answer all my questions and concerns. Even when I challenge him, he willingly helps me through the struggle...and I appreciate that. I've got a little cultural difference in me too so I like that he can appreciate that when we engage. I believe Adscale will help me take my business to the next level. So I hope I have given a fair appraisal of the app and of Rafael who has gone above and beyond in helping me navigate the treacherous waters of social media advertising. I will end by sharing this 'value for money comparison'. I received a quote recently for a social media marketer from my country (Australia) to run 2 email campaigns a month for me and wanted to charge me $65 per hour with a minimum of 10 hours per month that's $650 per month for just 2 email campaigns? Which to be honest I can do myself using the Shopify marketing admin included in my subscription. I need help with the trouble shooting and problem solving stuff which is more complex. When I compare that price to the value I am getting for $299 per month with Adscale, its a no brainer and reduces the need for trouble shooting and problem solving as well and Rafael is always on hand to lend his wisdom and marketing knowledge above and beyond his duties which is priceless! Happy camper here! Shalom!

Google Team helped me with a many things and was AMAZING! I hope to get support again when I come back and continue with all my issues that need sorting....I had these issues for so long and the Google Team app solved so many in such a short time...I am amazed!