Oshoplin.com
Egypt
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Reviews (7)
The customer support are very helpful and very fast, and they helped us design our templates to match our store theme. Overall, the app is great and highly recommended.
Developer reply ·
Thank you for the 5-star review ⭐️ Kind Regards, Sarah / FORSBERG+two
the app is functional very properly. the Customer support are so helpful, helped us to customize the feel and look to meet our theme design. Highly recommend.
DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast. Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy. Highly recommend.
Developer reply ·
Hi Team Oshoplin, Thank you for your valuable feedback and recommendation! We're glad to hear that DelightChat has been effective in unifying all your support channels and that our team has been fast and helpful. We appreciate your note on the app configuration and interface—it’s something we’re always working to improve. Once set up, we’re thrilled that the platform has been smooth and easy for you. We’re always here to help if you need any assistance! Regards, Thejus
We have tested the app to rename payment methods, and hide payment methods based on our customers country. The app performance was very easy, and the configuration is easy too. We had a small issue on how the write the exact name of the payment method, but the support helped us in just few minutes. That was really a great experience.
Developer reply ·
Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thanks Ankit for helping us with our concern, it was so fast and professional.
Shopify inbox is great with seamless integration with Facebook Messenger and Instagram Direct Message, however, customers are not able to send images from the website live chat, which is something essential for customers to be able to send images. Extra options and flexibility shall come to Instant answers, like Check Orders, Edit Orders, Edit Shipping Address. Track my order also needs some flexibility to be able to change the link from Thank You page to Order Tracking page, which it is the information customers usually looking for. We hope to have Inbox with some great updates very soon. Abdelaal
Developer reply ·
Hey, there. Thanks so much for taking the time and sharing this feedback with us! We are delighted to hear that Shopify Inbox is working seamlessly with your Facebook Messenger and Instagram Direct Message, and we great appreciate your suggestions. Being able to send images through Online store chat, having more flexibility and options for Instant answers, and being able to include the tracking page are all great suggestions, and we'd be more than happy so pass them along to our development team. Your feedback provides some great features that can help improve Shopify Inbox in future releases. Thanks again! -Elias, Shopify Support
Having the discount code in the cart page or any other page in this easy way was so great, it helps increase sales. The app performance along with the support is so great.
