Mopani Pharmacy
South Africa
Reviews (7)
We never have to worry about limiting products - once it's loaded the app does it for you! Also convenient when doing theme updates as it is automatically installed. Prompt customer service when needed.
Had an issue with Ultimate Special offer deals not loading fast on desktop, and not at all on mobile. Jack and his team assisted in making some tweaks to our theme (the team has made a duplicate of your current live theme named '[Orbit] Copy of Main Warehouse Theme'. On this theme, they have hidden the AJAX cart 'checkout' button and the product pricing. This will allow you to continue to use the AJAX mini cart if you prefer). This is going to save me a lot of time. Thank you for going out of your way.
I've truly experienced fast, efficient and helpful customer support from Vitals. One of the agents, Costin, has been extremely friendly and effective in solving my issues. Ontop of that, I am becoming more and more excited about what Vitals can do for our business as I get to know all the apps.
We test quite a few apps as we're always trying to find the most efficient permutations and user friendly environment for our employees. Never have I experienced customer support like this. Super fast, arranged a call on a weekend to solve an issue I had, and at the same time, professional. The app is elegant and easy-to-use. You don't need any other WhatsApp chat widget, this is the one.
Developer reply ·
Thanks for this wonderful review Jason. Customer support is our number one priority and it was a pleasure assisting you ! If you need anything else, don't hesitate to reach out :-) Take care, Sweethelp Team
The lack of support is truly unbelievable. All I ask is that the close button on the chat widget be fixed. I have followed up 3 times without any response.
Developer reply ·
Hello User, Apologies for the inconvenience caused to you. We have already raised this issue to our developer team for investigation. You will be immediately updated on the same ticket as we receive a revert from them. Thank you for your patience.
Truly a great app. Love the customization capabilities. The support team is very responsive and efficient.
Developer reply ·
Thank you so much for your review! We're glad to hear that you're enjoying Smart Menu. We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Smart Menu. Hope it'll bring even more benefits to your store and you. All the best!
Hi, had this installed but removed as we had to redo due to account update. When wanting to reinstall now we get a 500 server error?
Developer reply ·
Thanks for the review. I noticed you also submitted a support ticket on this and I have responded to that so we can get the error resolved.
