B&C Unique Boutique
United States
Reviews (6)
It does not work outside of its default URL for Facebook, so I couldn't connect the Facebook page I wanted to draw reviews from. I updated the URL and it just kept spinning and spinning, never creating the review posts.
Developer reply ·
We’re really sorry for the trouble you had connecting your Facebook page. There was a temporary issue affecting URL validation and review syncing, which may have caused the loading issue you described. The good news is - it has been fixed. We also tried reaching out but didn’t receive a response. We’d be happy to assist you directly if you would like to try again. Just contact us via the in-app chat or at hi@kaktusapp.com Thanks for your feedback - it helps us improve the app for everyone! Best regards, KaktusApp team
Needs some tweaking but overall very good.
Customer service and Miley in particular, helped me get set up today. Very patient and helpful. Can't wait to get approved and roll out to my customers.
Developer reply ·
Hi B&C Unique Boutique store admin, Here's Miley from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io Regards, Miley OneMobile by OneCommerce
This app rarely works. I will get it working for a few days and then it quits sending replies. I don't have time to keep trying to figure out how to get it work correctly. Going back to Messenger.
Developer reply ·
Hi there. Thank you for taking the time to leave this review and share your feedback. We are sorry to hear you are experiencing issues with Shopify Inbox. I would recommend reinstalling the app to see if you are still having similar issues. If you are, I would then recommend reaching out to our live support so we can take a closer look into these issues with you. To get in touch with our Support team, visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. Thanks! Marty, Shopify Support
It is NOT user friendly. So complicated. I want to checkout on my website now because the Facebook payouts are so complicated to try and match to my bank statements but I can't get the Facebook checkout feature to work with my website now. Ugh.
Developer reply ·
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
