Vic's Meat

An upsell went live even after support team promised: - it would follow the scheduling rule and start on a certain date which I confirmed with the support team. - It started adding the free gift even if customers didn't meet the minimum required cart value. This has caused massive chaos across our store and very upset customers. Your support and app has failed to uphold what you guys have promised and I have given this a proper go, hence, with falsely managed expectations and failing logic, I have now uninstalled and leave this review. UI has been well built but none of that means anything when the logic doesn't work. Do not recommend.

Vergian B. was super helpful and kind! double thumbs up for the good job :)

Support is amazing, Bhagya was super helpful. The app works as intended and has generated many extra sales for us with a higher AOV Definitely recommend / 10

Tapcart has absolutely transformed the way Shopify merchants operate. They made the integration process of our brand new app ABSOLUTELY SEAMLESS and provided me with amazing specialists and account managers to make this the most comfortable project/app launch for us. Megan was incredibly attentive to granular detail and had an amazing level of communication that helped our company maintain confidence and happiness in the launch process. She was incredibly patient with the obstacles we encountered and managed to help us resolve all of them. Bobby, our account manager who left nothing out and covered all the granular details that most people would have left out and gave us tips on not only how to create and maintain our app but market it towards our target audience. They have left us beaming and incredibly happy with their services and I definitely recommend to anyone looking to transform the mobile optimization of their store by working with a team that cares and works incredibly hard for their clients. I predict this company to be a massive disruptor in the Mar-tech space and it's essential to jump on board before your competitors. Do give them a try and go with the Enterprise plan, you will not be disappointed!! 5/5

Reportpundit has one of the best support systems I have ever experienced. They should be the pinnacle example of what EVERY company's support team should look, feel and act like. Every request we make, the reps ALWAYS make the report for us and seriously help us out with any request. You guys are amazing, you have my biggest thank you for all the help you have provided us for the last 6 months.

This app has functions that are more advanced than other delivery/pickup apps but the unreliability and unstableness of this app means I have to give it a bad score. Negative Reasons: - Variable and slow loading times across the back end including settings and delivery tabs. - Customer Support is slow to reply. - Their servers went down on the 7th of July, 2020 and the entire business model for our company got screwed with logistics and delivery. (Made checkout impossible, meaning my ads across social & search had to be shut down, lest we drive traffic with 0 conversions) - The app has variable loading times and is sometimes slow and sometimes average (no consistency) - My company drives 20-50k a day and with these errors, our sales have been vastly affected and the opportunity losses have been massive with all these errors and server downtimes. Suggestions to Zapiet Team: - Get a proper server host that won't go down and affect all your clients. - Get some more customer service people to account for international clients or don't market this app internationally if you can't support the clients you charge. - Fix your app errors and glitches before putting it on the market in such a faulty form.