Wasparfumgroothandel
Belgium
Reviews (8)
I was looking for a wholesale app for more than a year, but did not find one with the exact functionality I needed. Until I found the Clay app, this one is a - I would say- 95% fit of the features and functionality I need for my B2B channel. The greatest advantage of this app is that you can configure any article wholesale price manually, where all other wholesale apps only use a % off of the retail price... The app has an extensive documentation (in short videos and written) which makes it easy to start using the app and configure it yourself. The developer team is always available for help or questions via their chat whenever something is not immediately working as expected. I hope the app will stay available and that new features will be added regularly. A big thank you to the developers of this app!!
in the complex world of online selling consumer products is this tool the perfect tool I need to determine what triggers my customers to just buy my product. the price tests with this app give me the perfect feedback to increase my sales numbers. Thanks for the quick support you are providing whenever I have a question in the chat...
This app does exactly what it describes, it is really a great help for my shop. The features that the app offers are widely sufficient for the functionalities I want to offer my customers. I am very happy with this app and would recommend it to everybody.
Developer reply ·
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you. We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case. We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app. We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users. We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns. We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services.. app.support@gminfotech.net
Heel goed geholpen door Ouissal meer dan een uur ondersteuning gehad bedankt !
This app is doing what I expected and works great. I had a small issue with settings and visibility, but after mentioning my issue in the chat, I got feedback and step-by-step instructions how to solve the issue. Thanks for the help!!
Developer reply ·
Thank you for the review and I am glad to provide good customer support.
The app is easy to use and pretty straightforward. WHen I installed and set up, I encountered a small issue for which I asked the developers to look into it. They contacted me back and checked in the backend. Good job done by them.
Developer reply ·
Thank you kindly for the review! I'm glad we were able to help.
Developer reply ·
Thank you for taking the time to leave feedback. We value all feedback, whether positive or constructive, as it helps us improve our products and services. You rated us with three stars. Could you please provide more details about your experience and what aspects you feel could be improved? Thank you for helping us strive for excellence. Support email: shopihelp@pleximus.com
