Plex: Delivery Estimation Date
by Pleximus · launched
View in Shopify App Store ↗Reviews (93)
The app is superbly built and the team will help you out in all ways, Razin from their team helped me a lot in using the app tailored to my usage.
Is pretty intuitive and they were even willing to get on a quick call to make sure we set this up correctly. Was helpful since my business is very strict on shipping.
Razin was very helpful and reply very quick. He fixed right to left bug problems. The customer service is excellent !
Incredible app. Highly recommended :). 11 stars out of 10.
Todo bien hasta el momento, si al momento que la instalas enseguida te obliga reseña, entiendo las razones, pero debería ser después de al menos un par de días ocupandola.
This application is spot on. It helps the clients clearly take a decision, it has helped us for our ready sizes collection.
Sto usando questa app da poco ma mi ha già conquistata! È semplice, intuitiva e ha anche un piano gratuito, quindi la trovo perfetta per chi, come me, sta iniziando a lavorare con la piattaforma Shopify. Ma la cosa che mi ha colpita di più è stato il servizio clienti. Avevo un problema che cercavo di risolvere da sola da almeno 30 minuti, senza successo. Ho deciso di scrivere al supporto e nel giro di pochissimo ho ricevuto una risposta da Razin Naik, che è stato super gentile e professionale. Ha risolto il mio problema in meno di un minuto! È raro trovare un’assistenza così rapida ed efficiente. Per questo consiglio assolutamente questa app: non solo funziona bene, ma c’è anche un team davvero presente dietro. Grazie
I’ve been using Plex delivery estimation feature for a few month now, and I must say it’s a game changer for managing customer expectations. The estimated delivery dates are consistently accurate, which has helped reduce the number of support tickets we receive about shipping times.
Great widget, does everything I need it to do. Very customizable and the service from Razin was amazing. Highly rated and recommended!
Works pretty good. Many options to customize. Fast and kind support.
this app is great! i had issues with other apps not displaying on mobile so i switched to this app and everything works correctly. i also asked the customer service (Razin) to change a few things with the style of the widget and fixed it perfectly. thanks guys
I am content with this APP, and extremely happy to have added this to my store, Easy to work with, Service received by the developer and specifically by Razin was outstanding, Immediately solved my customising issues. Highly recommended
best app for delivery estimated date and time. super recommended!
Very quick response and friendly help! Its a good app. don't hesitate!
We tested many apps of this type, but this one turned out to be the best. It's very easy to configure and provides all the necessary features for us. We were missing one customization, and in just a few moments, Razim helped us on the spot and added the needed feature. Highly recommended!
App has amazing potential but full of flaws and technical support don't seem to be familiar with the product. I've spent over 4 hours on live chat and the agent with no progress.
Fantastic app at a great price. The team helped me add estimated delivery dates in the checkout too - all done within 30 mins. Would recommend.
that's really great app, thanks so much. Vendor is so helpful!
I would recommend this app for those looking to incorporate ship dates. Easy to customize and support is fast and helpful!
Good app for delivery dates. Setting it up was a breeze, thanks to the assistance provided by the developer. The app itself is intuitive and user-friendly, making the entire process smooth and hassle-free. Moreover, the support provided was top-notch, ensuring any queries or concerns were promptly addressed. I highly recommend Plex for anyone looking for an efficient and reliable way to estimate delivery dates.
For me it's the best app for Delivery Time, it's easy to install and look great. Also support is very quick and helpfull
The perfect app for order processing delivery time. Customizable and easy to use
The app seems to be working well, the graphics are really nice and the customer service is remarkable! I highly recommend.
The customer support is very efficient and helpful, we love the simplicity of the interface and how it does everything we expect of it. We love this app!
perfectly working, loved it
Developer reply ·
Thank you for taking the time to leave feedback. We value all feedback, whether positive or constructive, as it helps us improve our products and services. You rated us with four stars with positive message. Could you please provide more details about your experience and what aspects you feel could be improved? Thank you for helping us strive for excellence. Support email: shopihelp@pleximus.com
Developer reply ·
Thank you for taking the time to leave feedback. We value all feedback, whether positive or constructive, as it helps us improve our products and services. You rated us with three stars. Could you please provide more details about your experience and what aspects you feel could be improved? Thank you for helping us strive for excellence. Support email: shopihelp@pleximus.com
Dommange bugg de l'application impossible de l'installer et l'utiliser. j'approuve l'installation mais rien ne change. la période d'essai dimunie alors que j'ai meme pas accès et j'ai une page blanche.
Developer reply ·
Nous avons déjà résolu ce problème comme nous l'avons remarqué. Nous vous en avons également informé par e-mail. Si vous rencontrez toujours des difficultés à utiliser, veuillez nous écrire à shopihelp@pleximus.com
The app is easy to configure and support is great! It was quick to localize it to spanish.
Gold standard customer service - even over the Xmas period which is phenomenal! The only negative is that it’s not as intuitive as we’d like for the DIY set up
Developer reply ·
Thank you for praising our customer service during the holidays! We appreciate the feedback. Sorry about you can't feel DIY setup but once you go through all settings, it is too easy to set delivery days for brands and collections. Thanks for choosing us.
The Estimated Delivery Date app is like a game-changer for my Shopify store. Easy setup, customizable display, and accurate delivery dates have significantly improved customer satisfaction. Plus, the customer support is excellent. I personally recommend this app.
App works just as promised and gives alot of options for personalization. When i needed help the customer service was quick to respond and very helpful.
Developer reply ·
Thank you for the positive feedback! 😊 We're glad to hear that you're enjoying the app.
I recently integrated Plex into my Shopify store, and it has transformed my delivery management. The user-friendly interface and seamless setup process allowed me to customize accurate delivery estimates effortlessly. Plex's real-time order date estimates and notifications have significantly reduced customer inquiries and increased overall satisfaction. The app's integration with Shopify ensures up-to-date order information. The stellar customer support team promptly addressed any questions, showcasing Plex's commitment to user satisfaction. For Shopify store owners seeking a reliable and efficient solution for delivery management, Plex: Delivery Estimation Date app is a must-have. I wholeheartedly recommend it! Special Thanks to Razin!
Developer reply ·
Thanks for sharing your positive experience! 👍
It's a very good app and it's very easy to set up, very intuitive. It also looks very good on the website. Customer support is great, they respond quickly and resolve any request. I definitely recommend this app.
Developer reply ·
Appreciate the kind words and recommendation! Glad to hear you had a smooth experience with our app and customer support.
After exploring various options in the market for delivery estimators to enhance our customer experience, we have finally settled on a solution that stands out for its exceptional value. This product proves to be cost-effective and boasts a rich array of features, catering adeptly to our diverse needs. What truly sets it apart, however, is the unparalleled level of support provided. The team behind this tool demonstrates a deep commitment to customer satisfaction, promptly addressing any queries or concerns. Their responsiveness and expertise have contributed significantly to a smooth and efficient tool integration into our workflow. We are thoroughly impressed with the performance and reliability of this delivery estimator and recommend it to others seeking an effective, feature-rich, and budget-friendly solution in this domain.
Developer reply ·
Delighted our delivery estimator meets your needs! Thanks for the recommendation and positive feedback.
The app is easy to setup and support is very helpful.
Reached out to check all ok pre-emptively. Friendly professional staff. App works great
Very easy to use! and the team are very quick to respond to any questions - Cant ask for better
I like this app; it's great for managing delivery times using the product tags. The support is responsive, available, and willing to implement things in their app to meet our needs. Thanks especially to Razin for his kindness.
Aplicació senzill i molt útil. Edició massiva de les dates d'entrega dels productos. Seria millor si admetés traduccions, ja que en webs multi-lingües només permet un idioma.
Developer reply ·
Gràcies per les teves paraules amables. Agraïm molt els vostres comentaris
We recently started using the Delivery Estimator app, and we're already loving it for its simplicity and accuracy. We had some customization wishes and the creators were super quick & friendly and helped us make the changes.
Developer reply ·
Thank you for the great feedback. We are really happy to hear that you enjoyed it!
The Delivery Date Estimator is a game-changer for eCommerce shops. It seamlessly addresses customer anxieties by providing accurate delivery estimates before purchase, reducing cart abandonment rates. Its customizable appearance ensures brand consistency, and the no-code setup is a boon for store owners. Highly recommended for enhancing transparency and boosting customer trust.
Developer reply ·
Thanks for your kind words. We really appreciate your feedback as it helps our business to build an online presence and helps others learn about us.
Service was amazing, im looking forward to doing business with Plex for a long time. i def recommend trying the app.
Developer reply ·
Thank you for taking the time to provide a rating. We will try our best to maintain excellent standard of service to our customers.
Its a great app for us. It shows estimated date of delivery which we can configure from their app which provides great visibility to customer while buying. The new interface makes it easier for us to configure and shows rich snippets to customer while purchasing. The team was really helpful is assisting us with the set up. We have been using it for over a year now.
Developer reply ·
Glad to hear you find our app valuable! Your feedback motivates us to keep improving and serving you better. Thank you!
They are trying to integrate with the customer account we're using. Helpful and support that help so much. They're quick responding. We hope that business go well so we can pay plan, that can automatically send email out to our clients. Thanks guys so much for working on it.
Amazing customer service. Razin was very helpful in assisting me set up the app for my store and products. Wonderful app and it does exactly what I need it to do. A must have app! Thank you!!
Developer reply ·
Thank you! We're thrilled to hear that our app is doing exactly what you need. 😊👍
I think this app has increased my conversion rate already! The delivery estimate and countdown timer really gives customers the incentive or urgency to purchase. The support is very responsive and I appreciate that the developer has custom coded for me to ensure that I have the right days.
Developer reply ·
Glad to know the app is already making a positive impact on your conversion rate. Our team is here to support you whenever you need it. 😊
Incredible! I needed an option to add a date range that wasn't included yet and the app developer coded it for me! What an absolutely amazing app!!! Highly recommend!
Developer reply ·
It's wonderful to hear that you had such a positive experience with the app and that the developer went above and beyond to accommodate your needs by adding a new option. Enjoy using the app with its new feature!
Perfect for delivery estimation highly recommended thank you. For delivery estimation that is highly accurate and reliable, we have implemented several measures to ensure a smooth customer experience
Developer reply ·
Thank you for your feedback! We're glad to hear that our app has been helpful to you
Good, useful app and great support. The developer answered my emails swiftly and assisted with custom implementation on my site.
Developer reply ·
It was a pleasure to read your review. Thank you so much for your amazing review! Your words and feedback truly mean a lot to me and my team. We will try our best to improve the app and support better and better. Wishing the best, Pleximus
Top Class app & been using this app for quite a few months and find it very easy to use and very good for customer information fully recommended. Like it more each week. so easy to use Top Class
Sorry but I had a major issue with the app not recognising Saturday and Sunday as not working days. Support did not seem to understand my issue and the tone of language in the emails was very abrupt as if they were right and I was wrong! Gave up in the end as did they. Just told me it was my logic at fault
I've reached out to their development team numerous times about the order delivery date not being displayed on the order confirmation page. I have customers constantly reaching out requesting this information. At first I was told that the information was there, then I ran a test and saw that it wasn't. I reached out to them numerous times over a month-long period. They finally contacted me and told me that it wasn't there after saying that it was and offering to make the changes. They said that they would send a collaborator request to make the changes. No request ever came. Then I reached out to them again. This time they told me that the change would be available in a future release and that they didn't have a release date. I asked them if they could make the change since they already told me that they would. Still haven't heard anything back. Their customer service isn't great and you shouldn't have to constantly follow up with them. Especially after they told me that the delivery date was on the confirmation page, then told me they would make the change, and now waiting on a release date....
Its a good app that looks smart but it has some major flaws: 1) It counts Saturday and Sunday as a delivery day even if you have Saturday and Sunday as a non-working day. This means that if a customer places an order on Friday and you have a 3-day delivery window it states Monday as the delivery day when it should be Wednesday. 2) You can't change the placement of where the delivery estimate appears on the product page and it appears too close to the product body text. I believe further coding is required for this but I am not a coder. I have written to the developer twice on the above points and support is slow and not very helpful. I'm still waiting 3-days later for a response to my last email.
Just what I needed to inform my customers. People want to know when to get their products. Want to use in all my shops.
Why can't the list of products be sort by old/new? Or can we have list of pages? page 1, page 2, instead of only NEXT. I have thousand of products, and when i click next few times, it come back to the first page.
Simple setup and easy to understand. This app is very helpful to set an ETA for my customers for them to know when their product will arrive. Recommended.
very good app.......................................................................................
i've just tried the free version! it is ok but there are some bugs as it disapear from time to time from the store... i'm still trying it
Very simple and easy to adjust shipping days for each product on our store. Developer responded quickly to help me add to my theme. Thanks!
It is a basic order delivery estimate app which says "delivered within X days" but if your item sells out and you allow backorders/preorders, this will not work. Great potential since they said that they are working on a solution on this. However, I really do think that support can be improved. Looking forward to your new features that will include that function.
I wrote to customer service to help me put the Spanish language in the application and yes, they added it but more than 20 days after I wrote and they even added a mandatory subscription of US $ 2.00 per month just for the translation from English to Spanish . It is something absurd I feel disappointed I will uninstall the application ...
In this day and age, all customers want to know when to expect their order to arrive. This app is easy to configure and does it's job. Thank you for offering it. We love it.
Very responsive customer service. This app is a great deal, highly customizable and great customer service.
I wish we could use this app however this is no support for setting different timelines for different shipping zones or shipping methods. Your only option (that I can find at the time of writing this review) is to set a blanket "x" day(s) shipping time on your product. There is not enough tools to offer an accurate time frame that we can stand behind at this time. However we look forward to seeing this app updated in the future to support different time frames based on the customer's location.
Great App, you can customize the date format, the font, the color. It work on the desktop shop view but it does not work when you view the shop on the mobile
Developer reply ·
Sorry for inconvenience for mobile issue, We fixed the mobile issue just after you put a review, Now our app feature completly working for mobile also. So Please check now and revert back on shopihelp@pleximus.com if any and If you don't face any more issues, we humble request to update the review accordingly. Thanks :)