Velora
United States
Reviews (19)
I absolutely love this store builder. it does everything I need and for a cheaper price then all the apps combined. Saves me so much money definitely recommend
Maria was amazing she is very helpful and quick to help. Again thank you Maria!
My agent Galya has been great in helping me so far! She was even on a holiday trip and still responded to me and processed my orders. She has been great to work with and super nice. If you get her as an agent consider yourself lucky! The COGS and shipping is at a great rate compared to some of the other suppliers I have seen. I would recommend teemdrop.
A disastrous app. Absolutely terrible. It doesn't solve a single problem because the user interface is a total nightmare. It constantly throws errors at you without providing any explanation or solution. Using this app is practically impossible—it feels like it was designed with no clear purpose in mind. And here is the most critical part: The moment you start using it, you are instantly charged $20, regardless of whether it actually works for you or not (this bill will hit your account next month). Throw it away. Do not let sellers like us get lost in this sea of useless apps only to lose our hard-earned money. Avoid it at all costs!
Developer reply ·
We're sorry the experience didn't meet your expectations. For the imports done with Matrixify, the app UI provides a summary of any data errors, and you can also download a detailed Import Results file to review comments, warnings, and errors for every item in the import. This allows you to fix your data directly in the Results file and reimport it. For simple use-cases you can and should use the native Shopify admin Import. Matrixify app resolves various more advanced issues use-cases which are not natively supported in Shopify Admin export/import. Paid charges only occur after a user actively selects a plan and approves the charge through Shopify's billing confirmation. We recommend testing with available free Demo plan before committing to a paid subscription. Using the available free plan would not generate any charges in the store until user manually selects plan and approves the app charge. We would love if you could respond to our support messages so that we can together look into what issues you had with your imports and help you use the app to the fullest.
Great Customer service and quick to help and fix situations. Shout out Domantas what a great agent!
I love the app. The support team is incredibly helpful and responsive. Highly recommended!
Developer reply ·
Thank you so much for the love! 💛 We’re thrilled to hear you’re enjoying the app and that our support team has been helpful and responsive. That truly means a lot to us 😊 Thank you for the recommendation - we’re always here if you need anything!
Great app and great support from Sebastijan!
The Judge.me support team has been incredibly helpful, and I’m very grateful for that. Instead of struggling to figure things out myself, I was able to resolve the issues much faster.
Domantas provided excellent support. He quickly identified the issue with the product bundle on my website and fixed it immediately. Everything is working perfectly now.
Domantas provided excellent support. He quickly identified the issue with the product bundle on my website and fixed it immediately. Everything is working perfectly now.
muy buena ayuda - sebastian
Muy buena ayuda - sebastian
What a rockstar of an app with great customer service. 10/10!
