Kizik

Nick was very efficient. He acknowledged the issue, explained the cause of the issue, and then implemented the fix.

Very reliable app, works well for us and customer service is incredibly supportive.

We've tried several post purchase survey apps and KNO has been the the best by far. The team is extremely responsive and they're constantly rolling out new features. Our company has been able to use data from our KNO Post Purchase Surveys to make more educated marketing decisions, improve customer experiences, and give data driven feedback to our product team.

We've been using Loop Returns for a couple years now. Here at Kizik, it's not about the retained revenue we get from Loop, It's about the retained customers. We know if we can get our customers into their correct shoe size they will love our product and will become lifelong customers. Loop helps us create a positive experience for all our customers, even those who need a couple tries to get the correct shoe.

As a rapidly growing company, we needed a platform to consolidate reports and share information across our teams. Manually updating spreadsheets to generate key metrics is burdensome. Daasity creates a consolidated source for dashboard reporting that unifies our teams, and consolidates our reporting. The initial setup was pretty simple, and our representative is leading us through a customization process to dial in details to refine results. There are some limitations in customization that would enhance this app if eliminated, and at times making a change to a report is more complex than you would expect it to be. Overall, this is a nice app, with good support, that small businesses can afford.