← Merchants

SemilacUSA

United States

Reviews (6)

★★★★★
Shopify

Great customer service, very quickly resolved the problem. I recommend this app to everyone because they have fantastic customer service.

on CWILL Returns & Exchanges · 7 days using the app
★★★★★
Shopify

I am very impressed with the help of Avada technical support. They are able to solve the problem immediately, they are very nice and helpful. If you need good apps for your shopify, then only apps from Avada, if you have a problem with the app, they will help you. I highly recommend.

on Chatty AI Chatbot & Live Chat · 8 days using the app
★★★★★
Shopify

It doesn't work at all, they only take data from the store and don't give anything

Developer reply ·

Hi SemilacUSA Team, We’re sorry to hear this and understand how frustrating your experience must have been. To clarify, we don’t collect data without delivering value. Our platform is designed to help brands reduce support load and protect revenue, not take from them. If setup didn’t go as expected, we’d be happy to handle the full implementation at no cost. You can reach us anytime at merchant@shipinsure.io. We’re here to help. - The ShipInsure Team

on ShipInsure Shipping Protection · 37 minutes using the app
★★★★★
Shopify

Great app, I had some trouble setting it up at first, but the technical support is instantaneous. And most importantly, people respond, not AI bots. Highly recommended, great support!

on Pop Convert ‑ Pop Ups, Banners · About 1 month using the app
★★★★★
Shopify

I do not recommend this application for the Shopify store, no competent customer service, no contact with technical support, the application does not work, they charge fees, but they are unable to provide service. You have to wait weeks for someone to respond, unfortunately, do not delude yourself, because they will not help you.

on Route ‑ Protection & Tracking · Over 3 years using the app
★★★★★
Shopify

Jon did fantastic today. He helped us a lot. He verified our store and took a look at our store and he added us to the priority image-processing server queue. He increased our store speed and reliability of the photos being processed by their app. He also went ahead and forwarded our Instagram account to their social media manager. That was his way of helping us promote our store so the other Booster app users can visit our store. Thank you, Jon :)

Developer reply ·

We're excited to hear that you love our services! Your praise in your 5-Star review is very much appreciated! 🙌 - Kevin

on BOOSTER AI SEO + AEO OPTIMIZER · Almost 7 years using the app