Fytique
United Kingdom
Reviews (7)
Great app, even better customer support, we had a mapping issue that was corrected within 15mins of request, well done Engin
Great app, has everything needed, easy install, even greater customer services, small tech problem corrected within the hour ......
Developer reply ·
Thank you for the 5-star review and the kind words about our app and support team!
Great support from Maddox, our issue was resolved in no time at all.
Great App, very quick response to a small issue, Emily rectified without any hassle, well worth the install ......
Developer reply ·
Thank you so much for your wonderful review! 😊 I'm so glad I could help resolve the issue quickly and get everything working for you. It was a pleasure assisting you. Your kind words and support mean a lot to us. If you ever have any questions or need assistance in the future, don't hesitate to reach out—we're always happy to help. Thanks again for choosing Notify Me, and we wish you continued success with your store! — Emily
What an absolute shower, absolute waste of time and effort, they do not respond to messages, emails or even bot chat, waited and still await after 2 day for support, Back to Tidio they may be a little more expensive but they give support. Second chance, we have reinstalled because the app was that good for the cost, pleased with the AI side, jury is still out on the support
Developer reply ·
Thank you for taking the time to share this, and we're truly sorry for the frustration our delayed response has caused. A two-day wait for support is not the standard we hold ourselves to, and we understand how disruptive that is when you're trying to get up and running. We'd genuinely like to make this right. If you're open to it, please reach out to us directly at our support email with your account details, and we'll have a senior member of the team prioritize your case and get you the answers you've been waiting for. We value your feedback, as it helps us identify where we need to do better, and we hope to have the opportunity to change your experience.
