ディディモス

自動応答の時は少しかみ合わなさを感じましたが、人が直接対応して下さったあとはすぐに解決いたしました。ありがとうございました

The app itself is excellent: powerful features, intuitive usability, and a clean, well-thought-out design. Everything works smoothly and feels carefully crafted. What really sets this app apart, however, is the incredible customer support. When I ran into an issue, the team responded extremely quickly and even created a personalized walkthrough tutorial for me. Thanks to that, I was able to identify and fix the problem in no time. This is top-class support in the truest sense — proactive, personal, and far beyond what you normally expect. Highly recommended! Thanks so much for the amazing review — it truly means a lot. 🙏 We’re really happy to hear the app feels powerful and easy to use, and that everything has been running smoothly. And thank you especially for the shoutout to our support team — we’re always happy to help.

The GoAffPro app offers a good level of flexibility and customization. However, there are several frustrating issues that greatly diminish the overall experience. Firstly, the default email notifications cannot be edited unless you upgrade to the premium plan. Unfortunately, the default Japanese translation in the app is so poorly done that **all texts require complete rewriting**. As a result, for Japanese users, the free plan is essentially unusable. I even offered to provide GoAffPro with a flawless Japanese translation for the email notifications — something that would benefit not only my business but also other Japanese shops. Instead of considering this improvement, they chose to push me toward subscribing to the premium plan. What’s even more frustrating is their customer service. Responses are often unprofessional, unhelpful, and lack basic courtesy. The support team repeatedly provides the same tutorial links that don’t address the actual issues. They seem either unwilling or unable to understand the problems at hand. Additionally, changes are made to the app without any prior notice, and previously customized templates are frequently reset to their default settings — causing additional inconvenience. To make matters worse, customer service replies do not include the name or contact information of the representative, making it difficult to hold anyone accountable or follow up effectively. Overall, while the app has potential, its poor support, lack of communication, and unstable functionality make it hard to recommend.

Contrary to what is written in the app description, this app is not compatible with the Japanese language. While the Japanese translation is surprisingly good, the currency format and the date and time format in the email notifications cannot be changed to the Japanese standard. This limitation renders the app unusable for any merchant wanting to operate in the Japanese market - or East Asian market, for that matter. It's a significant flaw in an otherwise excellent app.

This app is a game changer! It is easy to use and comes with a trove of insider knowledge on schema and SEO. Whenever I encountered a problem, Ilana responded immediately and helped to solve any issues. If I could recommend a single MUST HAVE app, this would be the one.

We have been using the app for two years. Our store sells similar products in different sizes, colors, materials etc. The filter function has helped us reduce excess stock and makes it so much easier for customers to select products according to their preferences. Smart Product Filter & Search is literally the most indispensable app in our store. Any technical questions that have come up over the times, where always instantly taken care off. Keep up the good work!

This FAQ app offers exactly the functionalities were were looking for. It is intuitive to use, but still allows for all kinds of editing and customization. The technical support is super fast! Alex has gone out of his way to meet all our requests in an instant. Awesome! Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.