Good Citizens Eyewear
Australia
Reviews (7)
We use Upcart for BAU upsell but wanted to offer a free gift with purchase over a certain cart total for a sale campaign. Upcart was the only way we could make that happen. The support team were great at helping get that set up.
Introducing a Try at Home service is working well for us. We are picking up new customers that are hesitant about buying sunglasses online. We have always offered free returns, but customers are responding better to this option as it's automated. Feedback from customers who have used the service so far has been very positive.
Developer reply ·
Thank you so much Good Citizens. We are delighted to be working with you and it's great to see you unlocking new 'Good Citizens', through offering Try with Mirra. We really appreciate your support!
Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app
Developer reply ·
Hello Nik, It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers. If you have questions in the future, feel free to reach out to us again 😊 Good luck with your business 🚀 Best regards, Rudolf and the OptiMonk Team
Great app. easy to set up. killer support and always ready to help with any customised design and changes we needed.
Developer reply ·
Thank you very much for your amazing review! We are happy to hear that you were satisfied by our customer support service right from the start! Our customer support service runs 24/7 - always ready to attend to you, so feel free to reach out to us through our support channels. Thanks again and have a good one!
Amazing customer service. So patient and manages to answer all questions. Even works remotely to make sure you're set up properly. Generating the labels is easy and straight forward.
These people are unbelievable legends. Straight on chat and fixing issues in realtime. I could not fault anything about there customer service and ability to fix anything. They deserve 10 stars not just 5
These guys are the fastest helpers I've come across. 6 stars for their support and help! The product does what it says. It helps you get reviews!
