Dead Fly Zone

These guys have been absolutely fantastic. They have walked me through everything that I didn't understand and actually did a lot of the SEO work themselves to ensure that everything was installed and running perfectly. They have also followed up with me at every step to make sure I understand what they're doing. The SEO score of my store was around 40 when they started. After just a few days of Tapita working on my site, it's up to 95. I highly recommend this app and this company if you're serious about your Google organic listings and your SEO score!

I've been a Shopify customer for 15 years and I have purchased and installed quite a lot of apps. Report Toaster is probably the most useful app I've ever used. You can ask it just about anything about your store. I use it mostly for Sales and Use Tax reports and inventory. It tells me about sales for each month for tax filings and you can ask it for the number of sales for any period for any product in your store. It's absolutely AWESOME! Appreciate the great review - glad Report Toaster is really working out for you and that the reports have been providing some useful info! :)

I had given these guys a horrible review 9 years ago, but it appears that they have changed quite a bit since then. I needed help this morning and got Caleb on live chat in about 30 seconds. He was extremely helpful and within about 10 minutes he got into my Shopify store and fixed my FAQ problem. He was very attentive and his communication with me was excellent. I highly recommend these guys!

Exactly what I was looking for. Been testing it out in my store for about a week and it seems to be working perfectly. Had one programming issue with installation, but these guys got into my store and changed the coding for me. Great customer service!

This app is absolutely worthless and, just like everything else on Shopify, they don't have a clue how to fix anything and I always end up having to go spend money on an app that actually works. This app does not allow you to control when the digital download is sent to your customer, so if you're using this app as a add-on download to a physical product, it won't send it to the customer until the order is fulfilled. We need the download link sent when the order is paid for. Seems logical, right? Yea, not to Shopify. You also cannot edit the email that's sent. Nothing about this app is useful and Shopify gives you the same answer they give every time...."We will send this to our developers to have a look at it". Yea, right.

This app is not getting enough attention. I have tried no less than 5 different live chat/real time visitor monitoring apps and this one is the most concise, easiest to use that I've tried. It's also one of the least expensive ones out there. It was easy to set up and the few questions I had were answered immediately on chat with their tech support. It is also not filled with a ton of fluff you won't have time to look at when monitoring your visitors in real time. So far, I absolutely love this app and it's been the one I've been looking for, for over a year!

This app will NOT work to split the cost for customers that want to use two credit cards or one credit card and Paypal. The reason it won't work is that it splits the total cost that is in the cart, BEFORE shipping or taxes are added to the total. For instance, if your customer has $200 worth of merchandise in their cart, this app will split that for them and lets them choose how much to put on each card. But then let's say that shipping is $10 and tax is $14. That makes the final total $224. The additional $24 is not included in the split and therefore not collected. I've tried to explain this to them but they don't get it. I don't understand all the reviews that love this app unless these store owners aren't charging shipping or taxes to their customers. Nice concept, but worthless.

If I couldn't figure out how to use this app on my own, I would have given it 1 star. Shortly after signing up, I got an email telling me who my account manager was. During the process of installing the app and changing the different parameters to meet my store's needs, I had several questions. I tried calling the account manager several times, and never once did he answer his phone, so I emailed him and only got one partial answer from him 2 days later. All subsequent emails have been ignored and gone unanswered. I was basically left to figure everything out on my own or do Google searches with my questions. I have one question that I can't find the answer for and my account manager absolutely WILL NOT respond to me. If you're fairly decent about figuring things out on your own, you will probably like this app. If you need support from ShipStation, forget it. It does not exist. In fact, it's horrible and I would never recommend this app because of that. At this point, I am not 100% sure I will keep this app after my trial period is up.

So far, so good. These guys have done what Shopify can't seem to do. I have the ability to turn on shipping calculator for my theme through Shopify but for whatever reason, it doesn't calculate shipping. In a matter of 30 seconds, this was up and running on my site.