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JEXIE

United States

Reviews (4)

★★★★★
Shopify

Developer reply ·

Thank you for your review! We truly appreciate your support. If you ever need any assistance, we’re always here to help. Kate | CMO at PageFly

on PageFly ✦ AI Page Builder · Almost 5 years using the app
★★★★★
Shopify

First of all, I want to clarify that my last agent Jessie is great, knowledgeable, and very helpful; she helped me to resolve most of the issues other agents created and the terrible service CJ provide. The problem and the reason of this review is because CJ start shipping your orders within the timeframe; then after you have a little bit of time with them, they start switching your 8-15 shipping method slowly (''which is the fastest they supposedly have'')to a 20 to 35 days in transit (several times longer or because of the long time, items get lost in transit often so you have to refund your customer but CJ will not refund you) They keep changing the shipping method and speed you paid for and you will not be able to do anything because they are still using '''''''''the supposed shipping method you paid for''''''' Then you start getting a ton of messages from your customers asking why their orders has not been delivered which yields to a bad review that you cannot hide or fix on your Facebook shop, etc. They WILL try to do anything and everything they can to avoid giving you a refund for orders placed and cancelled immediately, items damaged, etc. They start good so you can start using their app, but then later you will have all these issues and you will regret it.

Developer reply ·

Hi JEXIE, thanks for your feedback. Our agent will get back to you regarding the problems you mentioned. With any problems, you can still submit a ticket or write to support@cjdropshipping.com for help. Thank you for your patience.

on CJdropshipping: Much Faster · About 1 year using the app
★★★★★
Shopify

This is a Great app. Works better than other apps in the Shopify app store, and it make a good translation.

on Translate store ‑ GTranslate · 4 days using the app
★★★★★
Shopify

Is there a way to revert the prices? It made multiple discounts for the same items. Uninstalled and everything remain the same. THIS APP IS TRASH. DO NOT INSTALL IT!!! HOW DO YOU FIX THIS AND WHY YOU DO NOT RESPOND MY EMALIS? YOUR EXCUSE DO NOT HELP RESOLVE THE ISSUE AND YOU HAVE TO FIX IT ASAP****************************************************************************************************************************************************************************************************************

Developer reply ·

Hi, thanks for your feedback. I am sorry you're experiencing issues. As you probably saw during the app onboarding after setup, Ahia works like a colleague and manually changes prices for you. Also, I saw that you chose to create a one-way price change (there's a warning before you proceed). If you choose a one-way percentage price change you can't revert it, that's how math works. Also, I saw that you created three more price changes after the first one, but since the app was removed we can't process it. If you didn't already, please write to our customer service to check if it's possible to solve your issue, we will do everything we can.

on StoreQ ‑ Bulk Price Editor · 3 days using the app