Form and Fold
Australia
Reviews (5)
So helpful wow best customer service in a long time
Developer reply ·
Thank you for your support!
Customer service at PostCo is fantastic; Melisa, Dylan and Felicia have all been so helpful with any queries we've had and have taken on our feedback graciously and actioned any changes to improve the experience which we really appreciate. It took us quite some time to set up and get the portal and emails to look on brand, but since we did it has been a pretty seamless experience! A much better experience for our customers than the manual setup we had previously.
Great app, simple to use and Matty is very helpful with support & replies quickly. Would recommend for sure.
Developer reply ·
It's great working such a solid brand. Thanks for using our product and thanks for the kind words :)
This app caused a lot of issues with our live store – it removed our product images as well as disabling features and adding random things to our product pages that have nothing to do with waitlists. Would recommend trialling this app on an inactive theme. Thankfully Yusuf was very quick to reply and help us talk through the issues.
Developer reply ·
Hi! Sorry about the unintended visual changes but so glad that Yusuf was able to resolve everything! The app requires adding code to the product page which, in some themes, can cause issues with various elements. These are usually super quick fixes, but as you mentioned it is best to install the app first on a development theme! In fact, I will work on adding a feature to allow users to select the theme to install onto now :) Thanks for your feedback and glad everything is working now!
Easy to use & the developers have offered to custom code the warning we have set up for a small fee, so helpful!
