Enallaktiko.gr
Greece
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Reviews (4)
A great app, which I installed and set up from my mobile (that easy). And as soon as I needed help, the developers responded within minutes.
I used this app for about 9 months but the results were not what I expected. In fact I just added two extra costs, one was the cost of the discounts I offered to my customers constantly and the other was the cost of the app. I think that you can offer much more to your customers without the second additional cost, investing in the improvement of the whole customer's experience. In fact, by using an app like Loyalty Lion you don' t increase the loyalty of your customers, but you only attract customers who are only interested in getting rewards. And that is not the definition of loyalty. Finally, while I had already uninstalled the application from my Shopify account, I saw a €10 charge because I had to go to the app page and uncheck the language customisation option which were located in the seventh tab (FOR AN APP I DO NOT USE ANYMORE).
Developer reply ·
We're very sorry to hear that you didn't get what you expected from the program, we wish you the best with your customer retention strategy going forwards. Regarding your subscription charges, our team did investigate these internally but was unable to find any attributed to your account. If you would like to discuss this further (and any refund), please feel free to reply to our outreach email and we can resolve this shortly.
I recently installed the app to create catalogs of my products. Although I initially had some issues with my theme, the technical support was just superior. The problem is solved almost immediately and now the application works just fine. It does what it is promised in a few clicks and without any coding or graphic design skills.
With this app is so easy to find what you are looking for! I strongly recommend it not only for what the app does but also for the support of it's developers.
