← Merchants

DownUnderThunder

Australia

Reviews (5)

★★★★★
Shopify

Amazing app, that’s all I can say.

Developer reply ·

We’re glad to hear everything’s working well. Thanks again for your feedback! Best regards, Kaktus Team.

on Sticky Cart: Slide Cart Drawer · 4 months using the app
★★★★★
Shopify

This app has taken a complete nose dive and support haven't been a great help with communication this last few weeks. Just the generic we will get back to you with no updates. Suddenly the add feed for my wholesaler "Windsor" has stopped pulling images entirely and is creating listings without product images absolutely destroying the trust and integrity of my business and costing me thousands as a result. No updates as to where things are at or a permanent solution to address the issue that keeps happening (Third time). Not even an offer from the team for some compensation in the way of credits or points since it isn't affecting their income. Be warned, was excellent for a long time but when things do go wrong and bug out you'll be left holding the bag alone.

Developer reply ·

We are sorry about the image problems after reimporting them. All the images are okay now. We suspect the images were unavailable, or there were issues with the supplier's server during that time. Our team will look into this and hope to avoid this in the future.

on syncX: Stock Inventory Sync · Over 1 year using the app
★★★★★
Shopify

Issues at the moment, app icon not showing, can't see x to close the banner and button isn't correctly displayed either. Waiting for a technical help to assist and will update once addressed but otherwise awesome concept. Update 15/09/2023 After a few back and forths, the developer sorted out all things I requested and went above and beyond. Extremely professional support services as well. Anyone needing a mobile app banner, $9.99 is a great price and for a lifetime setup why not. Highly recommend!

on Mobile App Banner ‑ Shopney · 16 days using the app
★★★★★
Shopify

Does exactly what you need it to do, convert visitors into sales. Highly recommended as it works extremely well.

Developer reply ·

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

on CWILL Popup Email Marketing · 12 minutes using the app
★★★★★
Shopify

Absolutely amazing customer support. I spoke with Mica and she was incredibly nice and sorted everything out for me. Highly recommend this app.

Developer reply ·

Thank you so much for your kind words! We strive to make sure every interaction with our team is amazing and efficient. We're grateful for your recommendation and appreciate you taking the time to share your positive experience with us. - Lea, Rivo Support Manager

on Rivo: Loyalty Program, Rewards · 6 days using the app