MLV Auto Currency Switcher

Hi Jhwang, We’re sorry to hear about your experience, but it looks like there might be some confusion. Our support team did respond to your queries, and it seems the issue was related to Shopify's default switcher, not our app. We always strive to provide timely support and ensure our users have a smooth experience. If there’s anything we can do to clarify or assist further, please feel free to reach out—we’re happy to help! Best Regards, Reshma Customer Success Manager MLVeda

Hi, I’m sorry to hear that your experience hasn’t met your expectations. We strive to provide the best possible service, and your comments are invaluable for our improvement. If you could share more details about the issues you encountered, we’d love the opportunity to address them and make things right. Please feel free to reach out directly at support@mlveda.com. We’re here to help! Best Regards, Reshma CSM MLVeda

Hi Lucia, We can look into the issue that you faced related to the app. Sonali from Customer Success Team replied to your message on the live chat and further, you would have received an email from her. Just reply to that and reinstall the app, and we will be right there to assist you. Best Regards, Reshma

Hi Marti, Your website is working fine and there is no destroyed website code. We checked your store and things related to our app were working absolutely fine. We did not get any clear explanation from your side about what issue did you face after using our app on your store. The other reloading issue that you were facing was not because of our app as explained by our customer success agent to you on the chat. Please check your store again and let us know if there is any issue. We would be really glad to assist you. Best Regards, Reshma Customer Success Manager | MLVeda

Hi admin, Generally, such issues do not happen with the MLV: Auto Currency Switcher app installation unless there is any other currency switcher app or default currency switcher of the theme conflicting with our app. Our experts can definitely look into this and dig in to resolve any concerns that you have related to MLV: Auto Currency Switcher app. Customer Success Executives from MLVeda have tried to contact you through emails and phone calls multiple times. Please respond so that we can assist you accordingly. Feel free to contact us at support@mlveda.com to resolve the issue. Regards, Reshma Customer Success Manager | MLVeda

Hi Jent, There are step-wise instructions provided during the app onboarding process. We have checked your store and it has other currency switchers as well that would be conflicting with our app. I have sent you emails at sales@maxgia.com, reply to them and I would be there to assist you. Best Regards, Reshma Customer Success Manager | MLVeda

Thank you for taking your time in giving feedback. I apologize for the inconvenience. Our team will look into this at the highest priority and resolve it within 24 hours.

I regret the inconvenience. Would you please provide staff access to your theme to shopify@mlveda.com ? Our team will resolve the issue immeidately. Have send you personal email as well.

Sorry for the inconvenience. Please disable the app, and approve the collaborator request. Our team will help you setup the app and make it work for your store. ~MLVeda Customer Relationship Team.

Hi, we regret the inconvenience. We are looking into this at the highest priority to see the reason for the crash. We will update you as soon as possible.

Sorry for the inconvenience caused. It seems there is some misunderstanding. We are already in touch with you. Please reply to our email. ~MLVeda Customer Relationship Team.