Mergify: Combine, Merge Orders
by BestApper · launched
View in Shopify App Store ↗Reviews (64)
This app suggests orders from the same customer that could be merged, avoids orders that appear mergable, but were shipped to different names, and refunds the duplicate shipping charge for me automatically. Genius!
Great customer service and support. The team are friendly, responsive and genuinely happy to help. They took the time to answer my questions and were willing to discuss customisations to suit our workflow. It's refreshing to deal with a company that's so approachable and customer-focused. Highly recommended.
We use this program all the time and it works great for us and our customers. Whenever there has been a problem, the team has been great to work on and and respond promptly.
Mergify does what we needed it to do. We can find orders that should probably ship together, merge them, and keep things more organized. It has saved us both time and shipping cost.
I like that it does not feel overcomplicated. We can merge orders manually when we want to check everything ourselves, and use suggestions when we want to move faster
This app has helped us avoid a lot of unnecessary duplicate shipments. We still review things before merging, but Mergify makes it much easier to spot the orders that belong together.
Mergify is one of those small tools that just makes daily work easier. It catches a problem we used to handle manually, and now our team spends less time checking orders one by one.
Mergify has made order management much more efficient for our store. It helps us quickly identify customers who place multiple orders within a short time, making it easy to merge them before shipping. This has reduced duplicate shipments, saved on shipping costs, and improved our overall fulfillment process.
This app is great for those "oops, customer ordered again" moments. Instead of sending two packages to the same address, we can merge the orders and ship once. Very helpful.
Mergify has honestly helped us more than I expected. We get customers who place another order right after the first one, and before this app we would sometimes ship them separately without noticing. Now it is much easier to catch and combine them.
This app solves a very real problem., before using Mergify, we were manually checking for duplicate shipments and sometimes missing them. Now we can quickly find orders going to the same customer or address and merge them without the extra hassle.
Mergify has cleaned up our shipping workflow. We like that we can control how the merged order is created and what happens to the original orders. It feels flexible without being complicated.
Great for saving time and shipping costs. Instead of creating separate labels for orders that can ship together, we use Mergify to merge them into one order. It is easy to use and gives us enough control to fit our workflow.
my experience was great I enjoyed it and learn alot about mergify, Mohammad was very helpful, understanding, and patient.. he deserve a 10 star for his excellent work..
Thanks so much to Mohammed for the amazing help, he really fixed my issue quickly!
Easy to set up and easy to use. Since installing Mergify, our order handling has been smoother and more efficient. Definitely helpful for stores with repeat customers.
Great order-merging solution for Shopify stores. Reliable performance and a real time-saver for daily operations.
Works great for us! Make sure to enable the feature in Mergify → More Settings → Miscellaneous - that can allow it to see orders older than 60 days. Their support chat helped me with this and is very quick at responding! We use this app to merge orders from large pre-order collections. The only snag is international orders, which you may have to merge manually.
Mergify has made managing my Shopify store so much easier. Merging duplicate products and variants is quick, clean, and completely error-free. The interface is simple, and the app runs smoothly. Their support team is also very responsive. Highly recommended!
Developer reply ·
Hello there, We’re so happy to hear this! 🎉 Making order and product management quick, clean, and stress-free is exactly what we aim for. It’s great to know our support team is helping too. Thank you for recommending Mergify! 💪✨ Best, The Mergify support Team
A truly reliable order-merging app! Mergify is exactly the kind of Shopify app you want in your toolkit. It automatically merges orders based on clear, customizable criteria, and the whole system feels solid and well-engineered. Every parameter you might need is there, which makes the setup flexible without being complicated. The support team is also excellent — fast, friendly, and genuinely helpful whenever you need them. Since installing Mergify, our operations run more smoothly and we’ve saved a lot of time. Highly recommended for any store looking to streamline its fulfillment workflow.
Developer reply ·
Hello there, Wow, thank you so much! 🙌 We’re thrilled to hear Mergify is making your operations smoother and saving you time. It means a lot to know the flexibility, reliability, and support team all made a difference for your store. Your recommendation truly means the world to us! 💪✨ Best, The Mergify support Team
For a small business, Mergify is a valuable, time saving solution especially for international orders where product information and HS codes need to be included with information in the label. It’s very easy to use and is an app I highly regard.
Developer reply ·
Hello there, Thank you so much for the kind words!🌟Saving time for small businesses is exactly what we aim for. We truly appreciate your trust and recommendation! Best, The Mergify support Team
Super handy tool! I used to merge orders manually, which took forever. Now everything’s automatic — one click and the system sorts it out. It’s made our workflow so much smoother
Developer reply ·
Hello there, Amazing! 🎉 We’re thrilled to hear Mergify is saving you all that manual merging and smoothing out your workflow. That’s exactly what we built it for .thanks for the awesome feedback! Best, The Mergify support Team
Amazing support team! They went above and beyond to develop a custom feature we needed, and now it works perfectly. Quick responses, great communication, and real dedication to helping their users. Highly recommended!
Developer reply ·
Thanks for the kind words. I'm happy we made it work!
Mergify is a game changer for my Shopify store! It automatically combines orders and refunds extra shipping costs, saving me time and money. The setup was a breeze, and the support team is super responsive. Highly recommend!
Had a question about inventory counts and support was able to quickly explain how to adjust settings.
Developer reply ·
Thanks for the review! Glad to have helped! Let me know if you needed anythings else
Our shipping team used to be buried in work before we started using Mergify. Now everything runs smoothly, and our customers appreciate receiving a single package instead of several.
A customer placed two separate small orders by mistake, and I found out that Mergify could help combine orders so I can consolidate the orders to ship as one shipment. As a first time user of Mergify, I encountered some issues merging the two orders. I set up a call with Mergify on Saturday 9.30am and I told Aliz from Mergify the problem I encountered, he was able to identify the problem quickly and although it was something that needed to involve his team to fix it. By 10.52am the same day he emailed me confirming the issue was fixed. I was finally able to ship out the merged orders to my customer. Aliz was incredibly efficient and helpful!
Honestly surprised Shopify doesn’t have this built-in. Mergify fills a huge gap. It’s one of those apps that just makes sense.
Developer reply ·
Hello there, We’ve heard that a lot! We built Mergify to fill exactly that gap, and it means so much to hear it’s making such a difference for your store. Thanks for sharing your experience! Best, The Mergify support Team
It’s rare to find an app that makes customers happier and reduces workload. Mergify is one of those rare ones.
Developer reply ·
Hello there, We really appreciate your kind words! Our goal has always been to create a tool that supports your team while also improving the customer experience. We're so glad Mergify is delivering on both fronts for you. Best, The Mergify support Team
Incredible! This showcases Mergify potential to streamline operations. The practicality and efficiency make it a must-have. Five stars without a doubt!
Developer reply ·
Thank you so much for the amazing review! 🌟 Your five-star rating means the world to us! If you ever need further assistance or have suggestions for improvement, we're always here to help. Thanks again for your support! 🚀✨
We used this app for only about 2 months and I want to say that the app is very good. Support is maybe a 4 out of 5 just for reaction time. Once in touch the support was quality. We made a change to our order flow that eliminated the need for the merge but I can say that if I would have found this app sooner it would have saved me a lot of time and money.
Developer reply ·
Thanks for the positive review! You guys are doing a great job in CUDDLY. We are proud to be part of your journey.
Edit: Issue with this app was on my network side, after their support reached out to me they help me figure out the issue. Great app and support highly recommend!
Developer reply ·
Thank you for the great review. We're proud to offer the best we can and to be part of your journey.
Great support. Very responsive to our concerns and even went above and beyond to fix/add features that we needed.
Developer reply ·
Thanks for your kindness. We are more than happy to hear that we have been a help to your business!
Such a handy app! It helped me manage my store's orders efficiently. I did all the merging stuff manually before; it created a nightmare situation, especially in campaigns. With this app, I've set up automatic merging rules, and it does all the dirty stuff by itself! The reduction in time and complexity it provides for me is invaluable!
Developer reply ·
Thank you for sharing your positive experience with the app! It's great to hear that it has been such a valuable tool in managing your store's orders more efficiently. I'm glad that the automatic merging rules have eased managing orders during campaigns. We appreciate your feedback and hope to continue providing you with useful features in the future!
The app is easy to install and use. We strongly recommend it! We were able to understand the app's different features pretty quickly due to their video tutorials and docs.
Developer reply ·
Thanks for your kind review! If you encounter any vagueness in the app's features usage, we'd really appreciate hearing about it.
Loving it so far! I just installed it and setup is going great. Their features are exactly what I'm looking for. helpful customer service
Developer reply ·
Thank you so much for your kind words! If you have any suggestions for improving this app, we'll be really happy to hear them.
I really appreciate the customer support! We already had a few errors when merging our orders, but after we addressed them, they were able to fix the issues super quickly and the problems haven't happened since. I can recommend this app!
Developer reply ·
Thanks for your kind review. We want to make this app perfect, so we appreciate all the suggestions and feedback we get from users. With your help, we were able to fix a problem in the app and add a new feature regarding combining discount codes! Happy merging!