BR ‑ Better Reports

Great Reporting App. Takes a little time to figure out because the world is your oyster. You can literally track anything you want so there are a lot of fields to comb through to get exactly what you want.

Better reports has provided an easier reporting tool to sort and analyze my Shopify data.

The app is a bit hard to use, but it's totally my ignorance and lack of time to learn. Your team is great. Gets me what I need every time!

L'équipe est très réactive et à réussie à comprendre mes demandes très rapidement. Je suis très satisfaite

I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. Their customer service is the best that I’ve experienced so far. The only reason it doesn’t have five stars is because they need to invest more and the mobile functionality of the report because I access this report most often with my phone can’t recommend this enough.

So far so good - had a very specific use case and the support was great in setting up the report I needed.

Claudia has been an amazing support. We use Better Reports A LOT, like DAILY. When we made changes in how we represent floor models in the shops, she helped us integrate it into our daily inventory reports. Much appreciated!

Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide. I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!

Besides some custom work that has to happen on certain reports, the app is very robust, and their support is outstanding. Very responsive and knowledgeable.

The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.

I'm very new to Better Reports. What I've been provided with so far is very good and helpful with my reporting. I have a lot of categories that I need broken down and the team responds quickly and asks appropiate questions to get it right. If you cannot get detailed reporting from the system you currently use, I would recommend Better Reports for more detailed reporting. :) Liz

4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.

I find it difficult to create a proper report, however... Their response team is always quick to help and they are very good at creating the report you want!

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

GREAT customer service!!!!!!!!! Just not sure if I need to pay $20 for this service for my business.

Been using this app to get reports from our system. Does a great job, even if you don't really know what you are doing. And an even better job if you do. :)

I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!

I really liked this app and it helped pull reports that Shopify should have built into it already- but we upped shopify plans and they tried to up the cost $110/month. Can't justify spending $150/month on just reports.

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

Great app. Finally I can get accurate data from a reporting app. Would be great if there were some report building tutorials available.

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

The customer service was top-notch. They were quick to respond, pleasant and supportive. They did provide a report that we thought would be useful, but we needed information for this report over a long period, which was not available to Better Reports. I will keep this app in mind for future requested reports that Shopify doesn't have available.

i like how the app allows me to customize my sale orders i like how the app allows me to customize my sale orders

Best part about this app is the IMMEDIATE help you received if you have any questions. I needed a specific report to track my PayPal transactions and someone contacted me the next day with the exact report I needed. Outstanding service!

We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.

Great tool to get relevant data from Shopify (e.g. new vs returning customers) and integrate it in other platforms (e.g. Datastudio) through daily scheduled reports.

This app helped us get around a lot of really challenging reporting issues in Shopify. We use Edit Order and this app helps filter out cancellation and adjustment orders relatively easily. Clement is super responsive and helpful for set up and making any custom reports! The only downside is the hefty price tag for users with the advanced plan. It's definitely an incredible app but you pay for it.

We use this app for custom reporting for month end or to crunch reports for advertising, sell-through and all sorts of financial and statistical data. Much better than higher end apps without the cost. smile.io integration would be killer.

Best report plugin on the app store, and I've tried all of them! Clement has been providing excellent service for creating custom reports. The only flaw I can see is the lack of customization on the users end. Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.

This app is great. It does just what I need it to do. Even better, the customer support is wonderful. They created a custom report for me in less than 48 hours. I would give 5 stars but I feel it is very pricey.

This is an amazing app. You can pretty much generate any report you want/need. Also, their customer service is amazing, which sometimes is even more important than the product/service itself. The best reports app I've tried so far

Great reporting app! Had a lot of great reporting tools for our store.