Traveling Bags
United States
Reviews (13)
Just getting deployed today, but the support to get everything set up has been amazing. Doing things not possible in Shopify.
We are really enjoying the app. Very comprehensive, and it integrates really well. I only wish there were more ready-to-use templates as other Email platforms offer.
Developer reply ·
Really glad the integrations and overall experience are working well for you! The feedback on templates is noted - it's genuinely useful to hear what would make Omnisend even better. Thanks for taking the time to share this.
Worked with Shelby today to get things humming along even better... Loving this app and how it works. More importantly, my customers are loving it too. Easy to implement, Easy to use, and it can grow with you as your business grows.
Developer reply ·
Hi Traveling Bags, What a wonderful review to wake up to. Thank you! Shelby will be so happy to hear they helped get things humming along for you. It means a lot to hear that both you and your customers are loving the experience. That's exactly what we hope for: something that's easy to launch, easy to manage, and ready to grow alongside your business. Thanks for being part of the Smile community! The Smile.io Team
Tanie was a huge help answering some last minute question before we go live... For me, someone who has never done this before it took some research, time and effort to get everything setup. I'm sure there will be some bumps along the way but we are excited to start this new program and expand our business in a new direction... Thanks again Tanie - Burt R. - Traveling Bags Luggage & Travel Store, Wisconsin
Just starting to use this app but we love it... Can't wait to really get this app humming for us !
Loving Using more all the time !
Get app... it is working well... the only issue I have is a shopify Design issue and I don't know how to change it. When customers place orders, many suppliers have marketing programs that follow up with customers on the order and on future marketing. Because the order is through our store, all of those emails come to us... they don't go to the actual customer, and our inbox gets stuffed with basically junk emails... Not sure if/how this cna be stopped, or if there's a way to pass it through to the actual customer. But it would be greatly appreciated. I know there would be a lot of moving parts ( so to speak) to make this happen, but I can't be the only person dealing with it. Thanks for the Reply... Maybe Shopify could send out info to those participating in the Collective and tell/ask them not to market to Collective orders... I think it would carry more weight coming from Shopify.
Developer reply ·
Thank you for the feedback! You are correct that this is likely related to the marketing programs that suppliers have setup to automatically run when new orders are created. Our recommendation is to ask your supplier to review their email automations and see if they can apply some sort of exception or segmentation to Collective orders. We do not pass the customer email to the supplier, as the retailer is considered the merchant of record and owner of the customer relationship.
Seems to work pretty good but I still have issues that are not being resolved I have contacted support numerous times. At first they said to be patient that it takes a couple of days to fully relive the issues. But 4 days later still not working and now I’m being told there is a glitch. I was told to be patient again and that tech are working on it and they would contact me when it’s resolved. It has been about 4 more days now and I still haven’t received any Info. This product seems to work great and I seriously hope the issues can be resolved. Still
Easy to set up, even for this old guy. Works well... I'm sure there is somethings I could be doing better, overall I'm pleased. Our setup looks clunky, and I'm unsure how to fix it. But it doesn't bother the customer. We have sold over $6000 in merchandise that we have personalized in just the first couple of months. Definitely making a difference!
Developer reply ·
Thank you so much for your thoughtful feedback! We're happy to hear that the setup process was smooth for you and that the app has been contributing positively to your store’s performance. It’s always exciting to see merchants succeed with personalized products, and we’re glad to know Easify Product Options is playing a role in that. Wishing you continued success, and thank you again for choosing Easify! We’re here whenever you’re ready to explore improvements or have any questions along the way. Best regards, Easify Team.
It works great, but I initially had some issues because I didn't follow instructions. The tech support people were great and even made a change to something at my suggestion, which makes using it even better than initially. We will be using this product on a daily basis as sales are great, up 29% or last year 61% over the last two years, and with better inventory control, probably even more. So glad we gave it a try !
Developer reply ·
Hi Traveling Bags team! Thank you for your thoughtful review. We're thrilled to hear that you find the app great and appreciate your recommendation. We've reached out to you via email to assist with the CSV notifications and to help you get the most out of our app. We also value your suggestion about filtering between active and inactive products in the CSV export. We're happy to implement this feature to improve the app, and we can discuss the details further over email. Thanks again for choosing Stockie Low Stock Alert! Warm regards, Meché & Jake
Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide. I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!
works great ... I would like to learn more about it and find a way to do a pop-up notice to more easily respond. I think there should be a pop-up window option on a desktop/laptop or, at minimum, a popup window/notification bubble or something on the dashboard to indicate a new message and allow for a more timely, possibly live customer interaction.