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BotSpace: AI Chat & Helpdesk

by BotSpace · launched

View in Shopify App Store ↗

Reviews (82)

★★★★★
Shopify

The AI agent is surprisingly natural and handles complex eCommerce queries with ease. It saves our team hours every day by resolving FAQs and order lookups automatically. Great interface, smooth integration, and solid value for any growing brand.

VANTUSCART · 19 days using the app
★★★★★
Shopify

WEW · 20 minutes using the app
★★★★★
Shopify

Devashish Agarwal. Had a call with him and it was very clear and straight forward. Definitely recommended.

Larimide Singapore · 2 minutes using the app
★★★★★
Shopify

We recently switched to BotSpace, and it's been really helpful in getting our customer support set up properly with proper reporting. Whenever we run into an issue or need something adjusted, we reach out to the developers, and they sort it out quickly; they're really responsive and easy to work with. Happy with the app so far and would recommend it.

Loom Collection · About 2 months using the app
★★★★★
Shopify

We have been using BotSpace for our business WhatsApp communication, and it has been a great experience. The platform is easy to use and helps us manage customer messages, automation, and communication more efficiently. It saves our team valuable time and makes customer engagement much smoother. Highly recommended for businesses looking for an effective WhatsApp automation solution!

Seva Chikan · 27 days using the app
★★★★★
Shopify

Experience has been seamless. Quick and easy, transparent and zero complications.

Go Ayurveda Dhanvantri · 4 months using the app
★★★★★
Shopify

The platform is pretty straightforward to use, and setting up campaigns and sending messages to customers doesn’t feel complicated. What I like most is that everything is sorted in one place, so we don’t have to keep jumping between different tools. It’s also been really useful for managing customer communication and keeping things more organised.

qvey · About 1 month using the app
★★★★★
Shopify

Shashvi was my assigned POC, She was extremely patient and helpful. Infact the entire team was helpful. Thank you guys for helping me with onboarding process

CeeJé · 13 days using the app
★★★★★
Shopify

Devashish from BotSpace has been really helpful throughout the entire integration process. He has guided me through setting up the workflows and templates and has been very supportive whenever I needed assistance. Overall, the support has been excellent, and I’m really happy with the experience. Highly recommend their support team!

Baani Silks · 12 days using the app
★★★★★
Shopify

BotSpace has made managing our WhatsApp communication much simpler. The platform is user-friendly, reliable, and helps us handle customer conversations more efficiently. The support team is quick to respond and always helpful. A great tool for businesses looking to automate and improve their WhatsApp engagement.

Revaa · 4 months using the app
★★★★★
Shopify

Great experience with BotSpace so far. The team has been very helpful and responsive, making the overall setup smooth and easy for us. Really happy with the support!

Aurakriti · 8 days using the app
★★★★★
Shopify

Great app! Easy to set up and works smoothly. Automation and customer engagement features have really helped our store. Support team is responsive too. Highly recommend!

Indiclub.shop · About 2 months using the app
★★★★★
Shopify

The best WhatsApp automation app we’ve used! The platform is smooth, reliable, and makes managing customer communication so much easier. What really stands out is their support team — extremely helpful, responsive, and always ready to assist whenever needed. Highly recommended for any business looking to streamline and automate their WhatsApp communication!

Élan D'Or · 3 months using the app
★★★★★
Shopify

It's an amazing platform i am using from past 5-6 Months pretty good, and team is super responsive.

Frozen Music Maison · 8 months using the app
★★★★★
Shopify

The platform is intuitive, easy to use, and free from unnecessary clutter. It offers all the essential features a brand needs to start engaging with its customers effectively. The pricing is highly competitive and significantly more affordable than many other alternatives in the market, making it a great value for money. The onboarding experience is smooth, and the customer support team is responsive, knowledgeable, and genuinely helpful. Overall, BotSpace has been a reliable and cost-effective solution for our business.

Beyond Foam · About 1 month using the app
★★★★★
Shopify

Good app, clean UI, and prompt support!

Oleaf · 22 days using the app
★★★★★
Shopify

Excellent support by Botsapce team. Integration process was also smooth and simple. The platform is easy to use and tracking data is convenient.

Vernam Iconic · About 2 months using the app
★★★★★
Shopify

Highly recommend BotSpace for any Shopify store looking to scale their communication. The interface is user-friendly and their customer support team is top-notch!

99wholesale · About 2 months using the app
★★★★★
Shopify

BotSpace has been great to work with. The platform is easy to use, and their team is very responsive whenever we have questions or need support. Overall, it's been a smooth experience, and we're happy with the service.

Local All Natural Soda · 22 days using the app
★★★★★
Shopify

Good app to use for Order Fulfillment and abadon check out

iJuels.com · 3 days using the app
★★★★★
Shopify

Bot Space has been a great solution for our business. Their chatbot is easy to use and helps automate customer interactions efficiently. The WhatsApp integration is especially useful, as customers can receive details, updates, and responses directly on WhatsApp, making communication faster and more convenient. The platform has helped us improve customer engagement and streamline our support process. Overall, a reliable and effective service.

Axor Helmets · 6 months using the app
★★★★★
Shopify

BotSpace has helped us manage customer communication more efficiently. The support team is helpful and quick to respond. Recommended for Shopify stores looking to improve customer engagement.

TIMEPADS · About 2 months using the app
★★★★★
Shopify

Rohit Singh really helped me with the setup and made the whole process smooth. The app works well and is easy to use. Good support and a good app overall.

HEATCULTURE · 12 days using the app
★★★★★
Shopify

Absolutely ONE Stop Solution for D2C WhatsApp -Endless Shopify based Customisation, API Calls, Webhooks and whatnot -The Flow dashboard is like N8N but for Shopify -You can litrelly choose yourself on how you want your flow to intract with customers based on Orders, Abandon Cart Parameters, NDR API Calls to Courier/Aggregator. -AI Calls for Order Confirmation, NDR, Abandon Cart. For such features Bitspeed, KwikEngage, Engage360, or any other players charges Fortune with Heavy Limitations. For New Peoples or Non Techie: Basic Shipment WhatsApp Update which Couriers like Delhivery/Ekart/Dart charge 1/- with there own Branding and No customisation, cost mere 0.11/- your own way here with Full Control. Few Requests from Team: -Limited No. of Flows if it were to be 10 for Free Plan and 20 for Pro, it would be BANGER, just do it ;). -AI Response Charges are pretty Heavy which hits hard on Pocket or If ability to Connect External AI, would be Really BIG. -WABA Coexistence

Shop With Us · 9 months using the app
★★★★★
Shopify

Sugandhya · 4 months using the app
★★★★★
Shopify

Beyond The Sugar · About 1 month using the app
★★★★★
Shopify

Easy to use and a great onboarding experience!

Sterluv · 7 months using the app
★★★★★
Shopify

Aequo Organic · About 2 months using the app
★★★★★
Shopify

Robot has helped with onboarding very seamlessly. Always available to help. Thanks a lot.

Zottoms · About 1 month using the app
★★★★★
Shopify

I’ve had a great experience with BotSpace. The UI is very user-friendly, and they offer a lot of useful features even in the free version. Setting up WhatsApp API, Instagram automation, and Shopify integration was super easy and smooth. What really stands out is their support team, they are always friendly, responsive, and ready to help in any situation at any time. A special thanks to Rohit Singh, who helped me a lot during my learning and understanding stage of the BotSpace platform. He was always available to guide me and solve my doubts patiently. Highly recommended for anyone looking for an easy and reliable automation platform for WhatsApp, Instagram, and Shopify.

The Ramaya Hair Extensions · 20 days using the app
★★★★★
Shopify

Great exp with bot space and team nice and easy platforms for whatsapp automations and good support from team side as well, easy navigation and clearly mentioned, would really recommend

MINA Jaipur · 4 months using the app
★★★★★
Shopify

We’ve recently started using BotSpace for our WhatsApp and Shopify integration, and the experience so far has been positive. The platform is easy to navigate, and the team has been very supportive during setup and onboarding. What stands out is the potential for automation. There are a lot of features available, and once fully utilised, it can significantly improve how we manage customer communication and workflows. The support team has been responsive and helpful, especially when we needed guidance on setting things up correctly. Overall, a solid platform for businesses looking to scale their WhatsApp communication.

SunnahNikah · About 2 years using the app
★★★★★
Shopify

Good App for whatsApp API

Mfarmacy.com · 4 days using the app
★★★★★
Shopify

Good Support and easy to use AI agent.

wiildthing.com · 3 months using the app
★★★★★
Shopify

Easy to set up, works smoothly, and actually saves time. Clean UI and helpful support. Highly recommended.

MaheTri · About 2 months using the app
★★★★★
Shopify

If you are thinking about automation, BotSpace is the answer. It has all the readymade solutions for you to lessen the burden of retargeting your potential customers. Loving it.

Fruitful · 14 days using the app
★★★★★
Shopify

We have been using BotSpace for quite some time now, and the customer support has been excellent. Ms. Nidhi has consistently helped us in a timely manner whenever we faced any issues. If you are a small business, this is an app you truly need to automate WhatsApp, which can also help improve conversions and overall customer engagement.

Surgismart · About 1 month using the app
★★★★★
Shopify

Bellofox · 6 months using the app
★★★★★
Shopify

We’ve been using BtoSpace for our Shopify integrations, and it’s been a great experience. It makes connecting different systems to Shopify much easier, especially for syncing orders and inventory. The setup was pretty straightforward. Once everything was connected, it worked smoothly in the background without any issues.

IFSA SEEDS PVT.LTD · 3 days using the app
★★★★★
Shopify

Its been 3 months since I am using Botspace, I have had no issues with the services. Especially the support the team provides is commendable. They are available just a call away.

Aier Baby · 3 months using the app
★★★★★
Shopify

Great app, Rohit and team are really helpful. Super value for money and timely resolutions for all issues. Worth opting for

foodstrong · About 1 month using the app
★★★★★
Shopify

Setup was abit tricky as I was migrating from another app, but the support provided by Anmol was superb and very timely. He helped with the migration and setup and made the process easy and seamless!

★★★★★
Shopify

Very Good Support

BARHOUSE · 5 days using the app
★★★★★
Shopify

BotSpace is a straightforward WhatsApp API tool that does exactly what most businesses need without unnecessary complexity. It’s easy to set up, the interface is clean, and it handles automation, broadcasts, and basic customer journeys reliably.

Qorum India · About 1 month using the app
★★★★★
Shopify

Shop Ezzy · About 1 month using the app
★★★★★
Shopify

We took WhatsApp chatbot integration and WhatsApp services from Botspace for our brand BWG, and the overall experience has been really smooth. The team is very supportive, quick in response, and handled the setup professionally. Really happy with the service and the work done by the team

BWG · 3 months using the app
★★★★★
Shopify

I’ve been using BotSpace for WhatsApp API integration with Shopify, and it has genuinely simplified my day-to-day operations. What used to feel complicated is now almost effortless—it’s truly a plug-and-play experience. From automating customer communication to managing order updates, everything feels streamlined and efficient. The setup process was smooth, and the platform itself is very user-friendly. A special thanks to Amol from the team—he was extremely helpful throughout the onboarding process. He patiently cleared all my doubts and made sure everything was set up properly. His support made a big difference in getting started confidently. Overall, I highly recommend BotSpace to anyone looking to simplify their Shopify operations with WhatsApp integration.

arxstudios.in · 3 months using the app
★★★★★
Shopify

It is a perfect tool for marketing. Works without any glitches, and the support is also prompt. Highly recommended.

Devils-n-Angels · About 1 month using the app
★★★★★
Shopify

We've been using Bot.space for our WhatsApp Business needs, and it's been a great experience so far. The app is easy to use and helps us send both transactional and marketing messages seamlessly. It integrates well with Shopify, and the support team is responsive and helpful whenever we need assistance. Highly recommended for anyone looking to enhance customer communication through WhatsApp.

Wecord Morocco · 5 months using the app
★★★★★
Shopify

Good product

Care Dale · 19 days using the app
★★★★★
Shopify

Botspace has been a great tool for our WhatsApp marketing needs. It’s easy to use, reliable and makes managing campaigns and customer communication much more efficient. The automation features save a lot of time and overall it has helped us streamline our workflow and engage better with our audience.

House of Sifar · 21 days using the app
★★★★★
Shopify

Using this since month and really it has solved my biggest problem of auto order confirmation.

Deen Diary · 26 days using the app
★★★★★
Shopify

Very Reasonable pricings and Good to start for small scale Business

Arhas Couture · 6 months using the app
★★★★★
Shopify

Mi son trovato abbastanza bene con l'assistenza clienti! Il collegamento con whatsapp è buono. Grazie

VieLoft.It · 3 months using the app
★★★★★
Shopify

Oud Al Abraj · 2 minutes using the app
★★★★★
Shopify

Installed the app a couple of months ago. Great experience in terms of access to team, their speed of resolving queries and understanding of the space.

Dopamineshop.in · 3 months using the app
★★★★★
Shopify

it's been recent days of using the Bot Space Platform, very simple platform and easy to use even don't need anyone to setup, though you book a call and overall very great exp and even support ticket response is faster as well.

Clawear · 1 day using the app
★★★★★
Shopify

It's good App for E-commerce business automation and it's affordable too will recommend to others as well to use this, my support executive is anmol special thanks to him at helping me on every step

Developer reply ·

Thank you for your review! It means a lot to us.

The June Clothing · 4 months using the app
★★★★★
Shopify

It's been a long time i am using Botspace good APi solution and at good pricing and many more features are there compare to other brands.

Developer reply ·

Thank you for your review! It means a lot to us.

Labhanshi Jewels · 18 days using the app
★★★★★
Shopify

Amazing app, amazing service by bot space team special thanks to Anmol Garg.

Atriya Jaipur · 3 months using the app
★★★★★
Shopify

Its a really Good and Simple to Use Whatsapp Messaging App.

Dress My Phone · About 2 months using the app
★★★★★
Shopify

I’ve been using BotSpace and the experience has been genuinely impressive...Their AI handles queries smoothly with a very well-structured workflow that actually saves time. On top of that, the customer support is quick, helpful, and easy to communicate with. Overall, it feels like a reliable tool built by a team that really understands user needs.

Developer reply ·

Thank you for your review! It means a lot to us.

Alamkari · 3 months using the app
★★★★★
Shopify

BotSpace highlights their WhatApps & AI integration features very well. I highly recommend trying BotSpace for one of its key selling point.

prettyFIT · 8 days using the app
★★★★★
Shopify

The app is super useful and easy to use. The support is also awesome and guide us properly

Sowpeace · 3 days using the app
★★★★★
Shopify

BotSpace has made WhatsApp marketing so simple for us! It integrates smoothly with Shopify and helps recover carts easily. Big thanks to Anmol and Nidhi for their amazing support and for being always quick, friendly, and helpful. Highly recommend it!

Eternus Wear · 6 days using the app
★★★★★
Shopify

I recently started using BotSpace for my Shopify store, and it’s been a game-changer for my WhatsApp marketing. The app is super easy to set up and helps automate messages, recover abandoned carts, and engage customers effortlessly. The best part is how smoothly it integrates with Shopify — everything feels seamless. Their customer support team is outstanding! They’re quick to respond, very helpful, and genuinely care about solving your queries. It’s rare to find this level of support these days. If you’re looking to boost conversions and connect better with your customers through WhatsApp, BotSpace is definitely worth it!

Developer reply ·

Thank you for your review! It means a lot to us.

Shiva Dairy Private Limited · 4 months using the app
★★★★★
Shopify

I really love the botspace dashboard and the service and the features they're providing and the great support from Anmol Garg . thier tech and everything is seamless. must recommended to all to big and small business.

Tag The Label · About 2 months using the app
★★★★★
Shopify

I have been using Bot space for my automation and i really loved it, there dashboard is so simple and easy to use, not like other platforms so complex. i must recommend you all to use Botspace, great support you'll get from team.

RamPyaari · 28 minutes using the app
★★★★★
Shopify

Good experience so far. 100% recommend

nootie.in · 15 days using the app
★★★★★
Shopify

The platform is super easy to use and makes it effortless to send both transactional and marketing messages. It integrates seamlessly with Shopify, which has made managing our store communication so much smoother. The support team is very responsive and always ready to help whenever needed. Overall, it's been a game changer for us highly recommended for anyone looking to improve their customer communication on WhatsApp!

Homansi India · 28 days using the app
★★★★★
Shopify

Really helpful to trigger customer engagement messages like order created, dispatched, delivery status. highly recommended

Striker Store · 16 days using the app
★★★★★
Shopify

We've been using Bot.space for our WhatsApp Business needs, and it's been a great experience so far. The app is easy to use and helps us send both transactional and marketing messages seamlessly. It integrates well with Shopify, and the support team is responsive and helpful whenever we need assistance. Highly recommended for anyone looking to enhance customer communication through WhatsApp.

Wecord London · About 2 months using the app
★★★★★
Shopify

The app works brilliantly with lots of functionality but more importantly the support is really excellent (thank you Abhinaba)! Highly recommended

Avansa Business Technologies · About 2 months using the app
★★★★★
Shopify

Muy buena solo deben mejor el soporte

Nj Global · About 11 hours using the app