Helium Customer Fields
by Helium
View in Shopify App Store ↗Reviews (349)
Developer reply ·
Thank you for this review. We hope to continue providing your site the tool it needs for wholesale registration.
Developer reply ·
We needed a new key cut the other day and you could have been the ones who sold the locksmith their key cutter! Thank you for leaving this review and for equipping others to bail us out when we accidentally lock the milk in the hot car... again.
Developer reply ·
Thank you for leaving this review! We don't have to tell you this, but each review is like a tile in a giant mosaic: telling merchants which apps are worth their trust. We greatly appreciate the love.
tags are confusing.
Developer reply ·
So sorry to hear that. I get it, I've spent a lot of time trying to learn the ins and outs of customer tagging in Shopify 😵💫 Fortunately, we are here to help! We've got helpful videos and a Customer Success team that is second to none! Please reach out to us and we'd love to walk through the process with you and clear up some of the confusion.
Developer reply ·
Vielen Dank für diese Bewertung. Wir hoffen, dass unsere App Ihrem Geschäft auch weiterhin genau die Lösung bietet, die es benötigt. Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen.
Developer reply ·
Thank you for taking the time to review our app 🤩 Let us know if there's anything we can do to get that last star ⭐️
Developer reply ·
Thank you for taking the time to review our app. We appreciate each and every review. If there's anything we can do to make your experience better, please don't hesitate to reach out to us. Thank you.
Developer reply ·
Merci beaucoup d'avoir laissé cet avis ! Nous l'apprécions sincèrement. N'hésitez pas à nous faire part de vos suggestions pour améliorer notre application et mieux vous servir.
Developer reply ·
We appreciate you taking the time to leave this review 💪🏼 Please let us know if there's anything you'd like to see from Customer Fields to get that last star ⭐️
Developer reply ·
Love it! Thank you so much for taking the time to leave this review! Keep calm and pouch on.
Really good customer service, fairly full-featured and pretty easy to use customer form/registration app. There is a decently-documented API for hooking into form events. I would like to be able to add html to form labels, and also have built-in integration with Google Analytics.
Developer reply ·
Thank you for the review and for the candid feedback 🤩 We are already discussing with the team the merits of a GA integration. Please reach out to us with any other thoughts on how to make Customer Fields better, and we hope you have a wonderful new year 🥳
For my client, there was a business requirement to collect a lot more customer information than Shopify native could do. As we have also enabled Sparklayer for their b2b business we needed a tool that would work flawlessly with both Shopify and Sparklayer. Helium Customer Fields is easy to use, reliable and while some configuration issues occurred initially, support was prompt and the client is working as desired. Documentation was a bit slim on the ground when I first implemented things, but once I understood their process, it all got easy. Recommended.
Developer reply ·
Love this review! We built CF because merchants needed custom data collected during registration and it's great to hear that we're still providing exact and robust solutions. We love Sparklayer and have many shops that use both CF and Sparklayer in tandem to accomplish their goals. Thank you for taking the time to leave this review, and please don't hesitate to reach out to us with any further questions, concerns, or even thoughts on what you'd like to see our app do 😎
Developer reply ·
Thank you for taking the time to leave us this review! We're always excited to hear from our merchants. Thank you for letting us be a part of your Shopify journey 🎒
