RP Local Delivery Date
by Rose Perl Technology LLC · launched
View in Shopify App Store ↗Reviews (60)
What's the point in using the free version if you can't set up a delivery rate?
We receive some order without delivery date and information about the time slot. I contacted the support but there are no solutions for this problem. And let's be honest. Why should you use this app if the MOST IMPORTANT thing does not work? I am sorry, but I can't recommend this app.
Unfortunately this app never worked well on my store. I had all kinds of issues, like my checkout button being grayed out, pickup times not saving when customers selected them. I contacted support multiple times and they didn't offer any help other than telling me "your code isn't correct." As someone who doesn't know how to code, this was entirely unhelpful. Honestly this is some of the worst customer support I have seen with any app on Shopify.
Doesn't seem to work no matter what I try and there's no help documents to diagnose the issue. :( Sad because this app is exactly what I've been needing, just a shame shopify does not have this functionality already built in,
Developer reply ·
Hello, Thank you for your feedback. We are sorry for the inconvenience you've faced with. The app may not work after the activation if the theme is highly customized or there is an external code that conflicts with our code. We offer free installation/configuration services for such cases and created a ticket on your behalf. Please check the windycityaquariums@gmail.com email. Looking forward to hearing from you.
