foodpipe
Germany
Reviews (11)
I purchased the app, but unfortunately for the wrong store. Of course, it's my mistake, but I've been writing to support for days, and they haven't responded. I know better apps, and now I've paid 50€ for nothing. Thank you. _______________ Update: Thanks for refund.
Developer reply ·
I am sorry to hear this negative experience. I actually replied your support request 4 minutes later but I think the email you entered to our chat support system was wrong and it hasn't been delivered to you. I just sent screenshots that I tried 2 times reach out to get the information to which store we should transfer the premium plan. I just refunded the payment now and very sorry for your negative experience. I just double checked and verified that email address is wrong because gmail just sent back email with warning that email doesn't exists. I found address of your shop and also now sent an email there. I hope we can contact soon.
Awesome support and app. It works as it should, with no worries or problems. We are very happy with it :) PS: Valeria <3 I am really thankful for your support.
Developer reply ·
Thank you for the review 😊 I enjoyed reading the lovely words you left about our app and support team! Kind Regards, Sarah / FORSBERG+two
I really love this app and appreciate the help that the support gives. Anytime I have questions or any feedback, I get a reply very quick. Big thanks!
Very good app to start a loyalty programme in your shop. The best thing about it is that you get support - whenever, with whatever problem. They help 24/7
Developer reply ·
Dear foodpipe, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^ In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com. All the best, Mia BON Team.
I LOVE this app. It's so easy for our customers to return products from their order and so I have more time to focus on my business. The support team is great and ready to help anytime. I really appreciate this point because even when you have a lot of knowledge in Shopify, still you are not able to develop but the team is there to help. We had an issue we faced and the app wasn't able to fix this yet but I talked to the support team and they created a solution for us within days. BIG LOVE!
The app is great and the support is amazing. I could ask for help anytime and Nathan replied every time. THANKS!
Developer reply ·
WOW! Thanks a lot for your review. Let's raise your AOV and conversion rate with EasyGift. 🚀
This app works for you and I love it. You don't have to think about backups anymore because this app does everything in the background PLUS the support is amazon! Thanks again!
Developer reply ·
Thank you very much for your wonderful review and for entrusting us with the care of your store data. Helping you was a pleasure, and we are glad you are satisfied with the app's work. Feel free to contact us if you need any assistance!
This is the best product bulk editor app so far! You can do A LOT with it. I am also happy with the support. Thanks again :)))
Nice contact support and huge variety of functions. Already after installing the shop were optimized.
Developer reply ·
Thanks so much for your kind feedback! We are honored. :) You can get in touch with us anytime if you need assistance. Have a wonderful day! Many Thanks, Matt from the Rapid Search Team
We receive some order without delivery date and information about the time slot. I contacted the support but there are no solutions for this problem. And let's be honest. Why should you use this app if the MOST IMPORTANT thing does not work? I am sorry, but I can't recommend this app.
I really love the app and THE SUPPORT!!! Guys, every time I need help, Niyam is there for me. Love the guy, too :))) Thank you Shabo, It really means a lot <3
