Shopify Digital Products

Can't really customize the e-mail at all

API is urgently needed for this app to be more useful. Please consider this essential upgrade.

easy to navigate with step by step guides

I don't like that it auto puts the item up before you've finished the information for it, but as long as you're not leaving it halfway or know to update it to draft - it's fine.

Very Nice

it's very easy to use.

私も初心者なので手探りですが、なんとなく便利で使いやすいと感じています。

jest fajna

Complex but very interesting to learn everything about an online store

Does what it does.

It works flawlessly for us. My one comment is that in looking at the Product page, it's not immediately evident whether there's the correct digital file attached to it.

It's a great app. I just miss being able to add a large file directly from the sales page. Now you have to go through extra steps just to be able to upload it.

Once we know what to do, the app works well! I had an issue with download links appearing twice on the customer's email but it has now disappeared.. Only early days of using this app but working as expected so far!

Easy to use

Meistens gut. Teilweise können Kunden die Dateien nicht entpacken, da sie noch ein weiteres mal von Digital Downloads komprimiert werden. Ab und zu kommen emails mit den DL Links nicht beim Kunden an.

If you sell any form of digital products, you need this app. It instantly delivers the product to customers for you, however, if you have a large volume of orders at once you may need to manually resend links to customers from time to time. Overall, very dependable and convenient!

Valido

Aucun problème jusqu'à présent. Tous mes documents numériques se traitent comme sur des roulettes!

Très bien.

give more than 5 gbs

It does what it is meant to do and does it reliably. When I started, some of the instructions and configuration did not seem as simple as they could have been, but once I understood the methodology, it's very easy to use and has never got anything wrong – which is very important for my shop.

Quick and Simple

Het werkt gemakkelijk, ik mis alleen de optie om collecties aan te maken (die gelijk zijn aan de collecties op mijn site) zodat het overzichtelijker is.

No complaints so far

Be nice if you can add a image to multiple variants at once. other wise works great

Really great being able to share downloads with people. makes it easy to update and give away free files, but in a pro way.

New feature allowing to search by order # is way overdue, but very helpful. Replacing an existing product with an updated version used to be very simple. Now, to use the same product name, you have to delete the existing one and then add the new one. Makes me nervous to delete before adding - what was wrong with the old process of just selecting "add product" and having it replace the existing one (same name)! Keep it simple!

Excellent

ate o momento muito bom! So as vezes que os cliemtes reclamam que noa receberam o pdf

The only thing that can make it 5 stars for me, is if we have the ability to edit the email that resends an updated copy of the digital product to everyone.

bonne expérience et assez simple

so far amazing! easy to use.

It is easy to use and i am very happy with it.

Its good. Gets the job done. However, sometimes larger bulk uploads it causes an error and have to re upload again.

Great app but would be better if it included the DATE of the last file uploaded. We update our downloads but because we have three sites we are uploading to, it'd be helpful to double check which is the most recent version of the file. Other than that - pretty much the app is working well, barring human error (like forgetting to upload the file in the first instance!!!).

Was hesitant after reading some of the reviews but after putting through some sales in test mode it has worked for me so far. It didn't provide a download link at Checkout (even though I have that option checked in the settings) but an email came through very quickly with the download link which worked fine. The other plus point is the file size limit being 5Gb which I doubt I will ever need but it's nice to know i'm not restricted like in some other apps.

Generally the app works well, I've been using it around 5 years, however there are a few issues and things that could be improved. 1. There have been several occasions where downloads have not been sent for a few hours and this has cost me time and stress trying to fix it although it did sort itself out in the end... 2. The main thing that could be improved is adding the download links into the customer account page so customers can download again in future. I'm regularly getting asked if I can send download links again because a customer has changed computers and lost the emails etc. This is a huge pain if the customer has 10+ orders and i have to send one at a time! I have found a workaround for this though! If you open up the list of customers orders and select them all, you can mark them as unfulfilled and then mark as fulfilled again. This will send all of the emails again in one go! You may want to uncheck 'send notification to customer' otherwise they'll get a 'your order is on the way' email too which is not needed! 3. There's no way for a customer to download all files in one go. A zip file would be nice. For example if they buy 50 digital products in one order they will need to download all 50 from different links. It would be much better if it could generate a zip from all of the files and create a single link for that. Hope this helps!

missing dutch translation

Great free app which works pretty well for us, but feel this could be very greatly improved in one area which to me seems a simple fix. The emails that are sent out to your customers are nothing like the order confirmation sent by Shopify. All the branding ie logo, images, buttons and colours are missing which makes your email seem very basic and affecting your customers experience. Is there any way to attach your brand logo..? at least to both the download and product update emails...

I am enjoying this component, and I want to suggest, perhaps add on a couple functions to make it an even better experience for users. 1. File Uploaded Timestamp 2. Auto Or Manual Expiration Date for once order has been created. For example, download link only works for 7 days., etc