Rewired Records
United Kingdom
Reviews (8)
App is working great and customer service is excellent. I've contacted the team a few times to make customisations to the theme and they have responded within minutes and helped me. I only set the app up a few months ago and I've already had over 50 members signed up to my membership! Thank you
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Exactly what i was looking for. Very easy to use, customisable so I can match it to my theme, and it works very well! Thank you
Generally the app works well, I've been using it around 5 years, however there are a few issues and things that could be improved. 1. There have been several occasions where downloads have not been sent for a few hours and this has cost me time and stress trying to fix it although it did sort itself out in the end... 2. The main thing that could be improved is adding the download links into the customer account page so customers can download again in future. I'm regularly getting asked if I can send download links again because a customer has changed computers and lost the emails etc. This is a huge pain if the customer has 10+ orders and i have to send one at a time! I have found a workaround for this though! If you open up the list of customers orders and select them all, you can mark them as unfulfilled and then mark as fulfilled again. This will send all of the emails again in one go! You may want to uncheck 'send notification to customer' otherwise they'll get a 'your order is on the way' email too which is not needed! 3. There's no way for a customer to download all files in one go. A zip file would be nice. For example if they buy 50 digital products in one order they will need to download all 50 from different links. It would be much better if it could generate a zip from all of the files and create a single link for that. Hope this helps!
The app is perfect for my courses. The customer service has been excellent, and it's a lot cheaper, nicer looking and has more features than the previous app I was using! The developer even taught me some great Shopify automation tricks that will massively speed up my workflow. I'd highly recommend this app! :D
The app is great and customer support is excellent. The team customised the colours for me perfectly so it works well with my dark website theme! I have had hundreds of 5 Star reviews so far, loving the app :)
Excellent customer support. The team are very responsive to messages and have helped to customize the look of the app to suit my website theme and layout perfectly. The courses app works great for my online courses, it does exactly what I need!
Developer reply ·
Thanks a lot! We're very happy you're happy with our level of support!
Excellent app! I run a record label and needed an app that would allow me to set up a royalties system so I could see how much my artists had earned and pay them. Clement from Better Reports was amazing and helped me set it up exactly how I wanted it. I can even send my artists automated email reports on a set day or time interval. I also use the app for seeing my Top Selling Products, how many sales a certain product has had and more! Really impressed with the service. Thanks
Just got the app today and i'm already making huge improvements to my site. Really easy to use drag-and-drop system with loads of freedom to customize everything. Finally I can have my website looking how I want it instead of being limited by the basic Shopify themes! Thanks a lot