Fship
by Fixfeels Technologies Pvt. Ltd. · launched
View in Shopify App Store ↗Reviews (31)
Big Fraud Company - They will hold your money and block your account keeping you and your customers hanging . BEWARE FRAUD HERE
Fship is a defaulter 1.For reverse Booking-Theu say tech issue 2.For COD remittance -They say tech issue 3.For Notifications to Customers-They say tech issue My COD remittance is delayed for more than 10 days now and they say tech issue. Kindly release it on priority. I will add all screenshots of communications here on google where everything you so call them tech issue.
Fship = Fraud Ship. IF YOU WANT TO DESTROY YOUR BIG BUSINESS, USE IT. It's good for ladies running home business with 1-5 parcels daily. BIGGEST FRAUD RACKET - THEY WILL STEAL YOUR PRODUCTS AND ASK YOU FOR PACKING VIDEOS. They blocked our account so that we could not track the things properly and have no visibility to our account. 8000₹ still due on Fship in terms of stolen parcels / CoD. Air parcels delivered after 15 days within the same state of Maharashtra, forget about other states. Most of the 5* reviews are either from proxy accounts or they are using Fship to send 5-100 parcels a month, using Fship for individual shipping. Negative Finally we closed the account with Fship after 100 days. 60000₹ fake RTOs, loss of business. No reimbursement of courier charges for FAKE delivery attempt. RTOs are returned after 40 days. Fake products in RTO are common.
We have experienced everything that could possibly go wrong while availing their services — delayed shipments, misrouted parcels, irate customers, and utterly clueless managers. Every interaction has been a lesson in frustration. If you and your customers wish to endure unending inconvenience, pain, and anguish, then by all means, choose them. Otherwise, steer clear for your own sanity.
They don't have a proper seller support and I used their platform for almost 2 months and the experience is really bad. Even for the cases with the FAKE remarks they don't have a proper solution, you keep providing the proofs the shipment will be marked undelivere... and later on RTO. And for some very genuine case where customer clearly said that they didn't received any call from the delivery boy and for every FAKE attempt I provided them the VOC but it was still marked as RTO and when I asked for the refund no answer from the team. You keep mailing them they won't revert. For one of my shipment pickup was done on 16th august and till now it is in transit and I asked my POC for the refund he said he is arranging it but till now I haven't received the refund. There are a few other shipments that took more than 1 month for the delivery but imagine after 1 month also fake attempts, and when asked for refund they have no answer. Guys, there are better platform in the marked please prefer them.
Developer reply ·
We’re truly sorry to hear about your experience, this isn’t the kind of service we aim to deliver. Our team takes such concerns very seriously, and we’d like to look into this further to ensure a proper resolution. Please be assured that our team will connect with you at the earliest to assist and resolve the matter. We deeply regret the inconvenience caused. – Team Fship
No proper customer support No one pickup call for Support team give number on website No support from agent who open account by giving fake hopes and No proper dashboard to raise tickets Even 1 start is 100000 time more than their service.
never trust this shipping fship mera wallet balace karva ke pickup hi nahi hua
For any new company considering sending shipments with them - DON'T! Their website does not work properly, they do not resolve issues on time, they do not get back on call or emails. When they do, they assure an update that never comes. I have to explain them the issue multiple times over multiple calls again and again and they never solve it! They will take your money and give you false promises and but never solve your issue. You are much better off with shiprocket.
They are big time frauds, they'll hold your cod remittance for weeks and even redirect your COD RETURNS to their warehouse. When you tell them that the returns are showing delivered but we haven't received it, they'll just say delivered show kr rha hai. Even though vo inn logo ne apne paas mangwaliye hai. When you'll tell them to return it, they'll again come up with excuses and end up sending diaper in your return. After all this mess up, they have the audacity to shout at customer for asking the solution (which is being delayed by them) You'll get frustrated mentally while dealing with them. IF YOU THINK THIS IS JUST ANOTHER NEGATIVE REVIEW, YOU CAN REACH ME OUT ON MY INSTAGRAM @WEARCRAFTIKA. I HAVE ALL THE PROOFS