Pandectes GDPR Compliance
by Pandectes
View in Shopify App Store ↗Reviews (3085)
Customer support was excellent. Ermis was very patient and through with checking all of the settings and requirements. This privacy stuff cannot be ignored.
Very helpful and quickest response ever! Thank you Marios!
Ermis answered my question very quickly and clearly
Piano Gratuito già ottimo, assistenza molto veloce (e multilingue).
Fast and really nice support from Marios. Like it ! 5 stars from germany !
Konstantinos helped me out, replies took some time but ran in the background while I worked so all good. I will certainly use the help function again via chat. Thanks
This app install was really simple to complete. Compliance made easy and Konstantinos was a great help to get everything enabled and set up correctly.
Great and efficient. Ermis was very helpful
Pandectes makes managing cookie compliance and GDPR requirements in Shopify completely hassle-free. The setup was smooth, but what really sets them apart is their customer support. Ermir was super helpful, fast and resolved my questions right away. Highly recommend!
Fast Support and Easy Setup! Natalie from the support team helped us make our store GDPR compliant. She was incredibly helpful, responsive, and quick to assist us with everything we needed. I highly recommend the Pandectes app to anyone looking for an easy way to manage GDPR compliance. A big thank you to Natalie for the excellent and fast support!
Had a minor issue and support quickly resolved it, so far product is working great for us!
Exceptionally helpful support and experience overall
Excellent experience, absolutely great app and excellent support by Konstantinos. Thank you so much
Konstantinos was a huge help in ensuring our site was compliant!
Wir sind rundum zufrieden: Auf Anfragen wird immer prompt reagiert und jedes Problem wurde bisher zuverlässig gelöst. Freundlich, kompetent und unkompliziert – klare Empfehlung für andere Händler!
Marios was very helpful in reviewing our store for compliance. Much appreciated.
Natalie was really helpful in checking our store's compliance was set-up. She was quick to respond and the process was straightforward. Thanks!
Good app - does what it says it should. Very helpful team - shout out to Natalie who gave me quick answers and helped me navigate.
Very good and easy to understand app for cookie management, also very quick and top performing support from Ermis, who helped me great and also checked the settings. Thanks so far!!
Sehr kompetenter Support. Marios hat unser Shopify-Setup ausführlich geprüft und bei der korrekten Konfiguration unterstützt.
Ermis was able to quickly help me resolve my visibility issues.
So far, so good! I had a great experience with Marios, who helped us make our website GDPR-compliant. He was very patient and took the time to explain everything clearly and in detail.
Marios at Pandectes sorted our consent set-up properly. He checked our Google Consent Mode settings, told us straight which Autoblocker rules we needed and which we didn't, and answered follow-up questions quickly and without jargon. When we tested his advice in a clean browser it did exactly what he said. Good support from someone who knows the app and the rules behind it.
Great app! Easy to install and configure. Then the Pandectes team verified we were in compliance. Ermis on the support team is super helpful!
I worked with Ermis who was extremely helpful! Great support!!
Really useful app. Support always super helpful, I've had great support from Konstantonis and Ermin
Sehr guter Support. Marios hat mein Shopify-Setup mit Google Consent Mode, Microsoft Advertising und Clarity sehr gründlich geprüft und mir schnell geholfen, die richtigen Einstellungen zu finden. Besonders hilfreich war, dass er sogar den Quellcode kontrolliert hat. Seit der Anpassung wird bei Microsoft erstmals ein gültiges Consent-Signal erkannt. Vielen Dank für die kompetente und schnelle Hilfe!
Easy setup, great support. Moved over from Cookiebot and had the banner live in about twenty minutes. Having it as a native Shopify app rather than a script in the theme head is a real improvement. It connects straight to Shopify's Customer Privacy API and there's nothing to maintain manually. Marios in support was quick, clear and honest, including telling me when their own integration wasn't the right fit for our setup. Recommended.
For all the questions I asked, I got immediately answers. Everyone was nice and helpful. Thank you, Natalie and Konstantinos.
Konstantinos helped us troubleshoot a checkout consent issue on Shopify. He quickly confirmed the CMP configuration and consent handling were correct on Pandectes' side, and pointed us to check the actual cause inside GTM instead. Clear, precise, and technically accurate support, exactly what you want when debugging something as delicate as consent tracking.
Ermis was great. He responded quickly and was very helpful!
Mi ha assistito Natalie , persona molto gentile è disponibile Grazie per l'assistenza
Does exactly what it should, without being unnecessarily complicated. If you need it more complex, for example to connect Elevar, all settings are available, and if you ever get stuck despite the well-made documentation, there is still an awesome support (thx Ermis!).
Great app and support, fairly easy to make changes as needed. Thanks again
Ermis from Pandectes, got us California compliant in a few hours.
Einfach aufzusetzen. DSGVO konform, Google Consent mode v2 Setup und bei Fragen schneller Support (in unserem Fall Konstantinos).
super nette und schnelle Hilfe. Problem schnell gelöst und bildlich leicht verständlich erklärt. Super
Customer service is quick to respond. We had effective and helpful support on two occasions from Konstantinos and Natalie
i love the app and Marios was very helpful to set it up. can recommend it
Very good support. Ermis checked all compliance and made suggestions and even offered tips on improvements. Would recommend the app.
Excellent support from Pandectes! Special thanks to "Konstantinos" for the outstanding assistance. He was extremely helpful, responsive, and resolved all my issues efficiently within a single chat session. Truly appreciate the great support!
So far so very good. We just updated our theme and at the same time did some research regarding our cookies and general compliance with GDPR, EAA and all the other letters of the alphabet that signals new laws to comply with. What we found was that Pandectes could do it all at a slightly cheaper price. This means that less apps = less heavy on page and no manual coding in one theme. It follows for every theme update. For the price there is a lot of options in the settings. The UX is very good and their employee Marios did a manual compliance check after enabling to make sure the setup is correct. He was very helpful and fast with a good solution to another UI question regarding the widget button.
Excellent support from Natalie. I was configuring Google Consent Mode V2 on a fairly non-standard setup — my GA4 and Google Ads run through the Shopify Google & YouTube channel rather than Tag Manager — and I needed to be sure I wouldn't end up with duplicate page views or double-counted conversions before unpausing a campaign. Natalie answered clearly and specifically, explained exactly how Advanced consent mode behaves for visitors who decline, and pointed me to the right setting to avoid duplication. She also checked my store directly and confirmed only strictly necessary cookies were firing before consent. When a setting hadn't saved properly on my side, she spotted it and told me — which saved me from thinking I was compliant when I wasn't. Fast, accurate, and she engaged with the actual technical detail instead of sending generic links. Exactly what you want from support when there's ad spend on the line.
Ermis sorted out my issue professionally. Very helpful thank you
Very supportive customer support - thanks to Natalie
amazing service. helped me through easy steps. No gaps for confusion.
Fantastic support — even on the free plan I honestly did not expect this level of support. The team responded very quickly, explained everything clearly, and even offered to send a collaborator request and set up the required GDPR/CCPA elements directly in my Shopify store. What impressed me the most is that they helped me while I am still using the free Basic plan. Many companies would push you to upgrade to a paid plan first, but Pandectes did not do that. They reviewed my store, helped set up the Data Subject Request page, confirmed the Do Not Sell My Data setup, checked the consent banner, and made sure everything was working correctly. This is a fantastic service and truly professional support. It is rare today to find a company that is willing to give so much attention, go into the system, and help configure things properly for you especially without forcing an upgrade. I am very grateful for the help and highly recommend Pandectes GDPR Compliance to any Shopify store owner who wants a serious and reliable privacy/GDPR solution.
Ermis was phenomenally helpful and detailed when it comes to resolving our concern (conflict between the website and the app). And he was patient with a series of ongoing questions until we tried to resolve the error. Thanks!
I had issue with declaration and i got fast support from Ermis, and found solution very fast.
