Geo‑IP Country Redirect
by Spice Gems · launched
View in Shopify App Store ↗Reviews (104)
Fab support- does as it should, helps us auto-redirect visitors based on location and manage a multi-market shopify store with ease.
Great support team; technically they are very strong
Amazing customer service, very quick and helpful!! The app is great, I highly recommend!
I used this app to block China, but my analytics still show daily visits from China viewing my products. My shop is small (usually under 10 visits/day), yet for the past 3–4 months it’s jumped to 50+ visits/day, with over 90% from China. The developers said this is “normal” and suggested blocking them from analytics in Shopify, but many days I see no traffic from anywhere else — only China. If China is blocked, how are product pages being viewed from China DAILY? It doesn’t add up. I wouldn’t recommend paying for this app.
good customer service. Good app for those brands doing business in many markets.
Just switched over from another app that stopped working, and the experience here has been great so far. Chitra and the team were really responsive and helpful with installing a custom switcher and also worked on speeding up the app, which was initially a little slow. They were quick, thorough, and explained clearly what they had done - excellent service and app.
Its a good app and does its job well. Customer support is also helpful
I uninstalled the app two months ago and haven’t used it since, yet I continue to be charged. There’s no 24/7 support—only email—and the lack of responsiveness has been frustrating. I've clearly unsubscribed, but the charges have persisted. I’ve reached out and hope the refund is processed soon. This should not be happening and needs to be resolved urgently.
This right here is the one! I tried a bunch of different apps, and this one was by far the best. An important thing for us was integrating both Shopify markets and external URLs. This app does it! Great customisability too and support team. Thanks!
Very helpful support and easy interface for setting up redirects.
Ganesh and the team are great. Helped me set up several stores and tweak it to just how we wanted it. Very prompt with the support too. Highly recommended
Great app. Easy installation and above all excellent customer support. Quick, super friendly and competent, even with issues that exceed the app's functionality. Two thumps up.
Exceptional support, great communication. We rely so much on this app running several stores!
I want to thanks geoip support team which helped me on a specific demand that i had. 5 stars from me and i recomment it for everyone
I am thoroughly impressed with this application! It is incredibly easy to use, making it accessible even for those who aren't tech-savvy. The support team is exceptional – they respond very quickly and are always available to assist with any issues or questions. Their accommodating and helpful nature has made my experience even better. Highly recommend this application to everyone!
Absolutely great app! Straight forward and easy to use. Directions included so I was able to set up myself. Been using this app for over a year now without issue. Recently contacted support and they were able to quickly give direction and answer any questions I had.
We had a slight issue with the app which turned out to just be a jquery issue. Ganesh sorted it for us straight away & is now back to working perfectly. Thank you!
This app is a piece of garbage. They make it IMPOSSIBLE to cancel and they keep charging you every single month. The customer service is non existent. They take weeks to respond and the answers are garbage. DON'T INSTALL THIS PIECE OF JUNK.
Great support, all my problems were solved in record speed. Great work thanks a lot to the support team!
Very happy with the app. Would definitely recommend. Makes it automatic for visitors to switch to the correct country store. Updating because I have had the app for a bit and just adding how responsive customer service is!
It works and I really appreciate the "IP whitelist" option, so I can still enter all my sites without being redirected. Support team is also there for you. Thanks for your help.
I had to verify some of the functionality of the app with their support and the response was very efficient and thorough. Happy to recommend these guys.
Having issues getting set up. Have tried to contact support multiple times but am being blocked by 'prove your human' test which isn't fully displayed on the screen so I can't see what I'm supposed to answer. I don't have another way to contact support so can you please respond to me here as I'm having issues getting the app to work.
Developer reply ·
The merchant contacted us shortly after posting the review. The team has addressed all the queries raised by the merchant.
The app does its job very well is very easy to use! Small note/ hint: I wanted to adopt some redirect rules from the set of rules of one of our webstores, but found out that if you have the app open in multiple tabs, the change you make will be done in all open tabs. The SpiceGems team is fast, knowledgeable and very helpful. So far, all questions and requests have been answered completely and promptly. keep it up!
Their customer service is just amazing. They are so fast to respond. They helped me modify my theme code to install a site switching drop down menu which is so helpful. Great work.
The team were very helpful with a tricky issue we were facing between a new clone site. Speedy & accurate response. App is very easy to use & straight forward to set up.
so helpful, ir works perfectly! I really recommend the app, if you have any trouble with it they will answer asap.
User friendly Geo IP redirection app, with simple to advanced level settings. We use it to direct traffic between 5 stores, each with a targeted geographic catchment area. The support team is extremely helpful and is happy to get hands on to help with any queries.
We've been really happy with this app for handling our redirections, ensuring our customers are directed to the correct website from the get go. Really simple setup and the support team are very responsive with any questions.
Great app with a variety of custom options to suit our needs. Great and timely support from the team too.
Great support with customizing the pop-up. Easy to use app. Very happy with it all so far! GDPR banner simple and easy to set up too.
This app has been working seamlessly and customer service has been fantastic. They're extremely responsive and take the effort to understand your problem and help solve it until you're satisfied. Highly recommend.
Great app, a couple of small glitches when it was first enabled but the SpiceGems development team were very quick to find and fix the problem - they reply to emails within minutes and are very courteous. Highly recommend this app!
I am configuring the app and toggling the option. The people at the support team are awesome. They are quick to respond and knowledgable.
We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up
We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up
We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up
We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up
We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up
It’s doing the job and quite easy to setup. The team and customer service is super helpful and fast to respond.
Wonderful app, responsive support, works amazing! Every time we have a question or need something changed, the support staff gets on it immediately and provides a solution in under 24 hours! Highly recommend if you need to redirect to a different country website.
App redirects quickly. Fast customer service had us up and running the same day. Thank you! Cheers Michael
We were having issues with our previous redirect - stumbled upon this app and are so happy we did! Working flawlessly so far :) Super helpful customer service as well!
Harshita helped troubleshoot an issue we had with our theme. Very fast and great work. Would recommend this Geo redirect app.
We have both Australian and a New Zealand Shopify Stores so use this app to direct people to the correct store. It works exactly as described and the service from the team has been incredible. They are very thorough and helpful to ensure you are getting the most from the app.
Incredibly helpful guys who truly "go the extra mile". Rare to see this kind of support – and especially for this price range.
Easy setup and working well on two high volume sites. Support has been fast and efficient throughout as well.
Have received ongoing first class support in getting our pop up customised to match the look and feel of our website. Excited to launch this. Thank you! UPDATE: Harshita and team are always so fast to respond to any queries I have and go above and beyond.
Easy to use and efficient support team. Useful when you have different stores because of language/geography.
The support team was very helpful and quickly helped us customize the look of the pop-up box so we are now able to offer a better experience to visitors coming to our site from other countries.
Great customer service, went above and beyond helping me customise the colours. The app itself is doing exactly what I needed. Thanks guys
Great App. Helped us to solve our problems with traffic from different countries on different sites. But it can become even greater :) Would be good to have an opportunity to write Pop Up Message on different languages for different countries.
Perfect app. Needed custom styling done to my pop up, completed free of charge with a less than 12hr turn around
Happy with the app and great customer service. Very responsive to my question about changing the design.
This app works great for redirecting traffic from different countries to our international sites. They are also good at responding to my requests for support.
Developer reply ·
Thanks a lot for your positive review.
This is exactly what I was looking for, plus the team are super responsive to questions and requests. Thanks
Developer reply ·
Thanks a lot for the positive words. It was a pleasure assisting you.
Works perfect for what i need, and using the code to redirect before downloading the page is great.I have two stores, and it was complicated to set them up, for some reason. But they helped me very fast and did follow up on every request. So i would highly recommend.
Had a few minor set up issues but the support was fast and incredibly clear and helpful. Great app, would recommend!
Brilliant, so there is life after Geolizer, seamless redirects!!! Saved us so much time and money, thanks, guys!
This App is really helpful for redirecting your different websites by setting up rules very easily. In addition, these guys are very prompt in helping you out in the smallest of things.
Have been using this app for the last couple of months and it just works! The backend user interface is user-friendly and it was straightforward and simple setting up the re-direct. Their support team was quick in responding to queries and troubleshooting.
We've only been using the app for a few days now but so far it's been really great! We had some pretty specific design ideas for the drop-down that required custom CSS and Spice Gems was great with helping us out with that! They always reply quickly and promptly and addressed any issues that we had as well as caught a mistake I made while setting it up. Overall great support and a great app!
App works great and the customer service is very prompt! I would highly recommend this app.
This app has enabled us to redirect all our Australian customers to our AU site so they can pay in their currency. Great that it can be done without any pop ups and just redirect automatically too!
Excellent products Excellent Customer Service. I never had to wait even an hour for a response. The product works great for people who have international websites . Thanks Kate
This is a great app for directing customers to duplicate sites. However I think it would be a handy feature if I could see how many times the redirect is used by my customers
Quite simple to use and great and fast support from the team. Tooks only seconds to have it up and running.
Very quick to respond and help with any potential issues. Works great, easy to use and no issues