Interakt ‑ WhatsApp Marketing
by interakt.shop · launched
View in Shopify App Store ↗Reviews (231)
Great experience with the Interakt.Support team makes the experience seamless
Interakt has been helpful for managing our WhatsApp marketing campaigns and customer engagement. The platform is easy to navigate, and the team has been supportive whenever needed. Overall, a good experience!
it was really helpfull and insightful training thanks Ashawak
Great Experience. The service and support is excellent.
**Outstanding WhatsApp automation tool with top-notch support!** Interakt has been a complete game-changer for streamlining our Shopify store's customer communication and sales workflows. The automated WhatsApp campaigns, abandoned cart recovery, and COD confirmation features work seamlessly and have noticeably boosted our conversion rates. The mobile app makes customer chats effortless to manage on the go, and the support team is prompt, knowledgeable, and always ready to help. Highly recommended for any e-commerce brand looking to scale!
This apps is super easy to use, and customer service is helpful
Great platform for WhatsApp support. It's easy to use, feature-rich, and has made managing customer conversations much more organized. The interface is intuitive, and setting up automations is straightforward. Whenever we've needed assistance, the support team has been responsive and genuinely helpful. Overall, it's been a great tool for streamlining our customer support operations.
Excellent WhatsApp Marketing Solution! Interakt has been a great addition to our Shopify store. The app is easy to set up and offers powerful features like automated messages, broadcast campaigns, abandoned cart recovery, and seamless customer communication. It has helped us improve customer engagement and streamline our support process. The support team is responsive, knowledgeable, and always ready to assist. Highly recommended for any Shopify store looking to grow through WhatsApp marketing!
Harsheet Desai helped me setup my interakt account.
This app is very good for connecting and doing business on WhatsApp. The support team is also very helpful.
We have had a wonderful experience with the Interakt support team. We have been using the Interakt WhatsApp API system for more than 3 years, and it has helped us increase our WhatsApp inquiries and boost our sales. The application is very helpful for our business, especially because the mobile app is available, which makes it easy for us to chat anytime. The customer support team is excellent. Whenever we face any issue, we just drop an email and the team gives quick support. A special thanks to Nishant Arora for the Google Meet training and support. The training was very helpful and made it easy for us to learn and understand everything clearly. Thank you, Interakt team, for your great support. We only have one small request: please update the Interakt dashboard with a newer and faster UI. This is just our opinion. Overall, we are very happy with Interakt and truly appreciate your service.
Thankyou Interakt team for helping us in customized flow.
Interakt is a powerful and easy-to-use platform for WhatsApp marketing and customer communication. It simplifies automation, improves engagement, and helps boost conversions with targeted campaigns. A great tool for scaling business communication efficiently.
There are a lot of negative reviews about this product, and to be fair, many of them are valid. I had a similar experience at first. However, everything changed when I was assigned to a support agent named Pranali. She resolved about 99% of my issues in a one-hour Google Meet session. Now my account is on autopilot: all automations are set up, and every setting has been optimized.
Nice Platform for Order notifications. Support also very good
great hands on explaination of the problem that we face would highly recommend interakt
Very good plugin for shopify users, seamless data transferring and other features
Interakt app has been very useful for my business especially in sending automated messages to my customers. Apart from this, their support is very active and helpful in resolving any queries that I have. I would highly recommend Interakt app to anyone willing to automte their messaging.
Superb Support, the team is extremely helpfull for campaign creations etc...
great app for shopify to build customer trust and send notifications. loved it
Very disappointing experience with Interakt. Our paid subscription was suddenly ended, despite being active on Shopify. As a result, all WhatsApp campaigns stopped, causing direct business and revenue loss. We have been continuously following up for the last 3 days, but there has been no proper support, no resolution, and no accountability from their team. Only generic responses, no action. For a business that depends on WhatsApp automation, this kind of downtime and lack of support is unacceptable. Paying customers should not be left stranded like this. Would not recommend Interakt to serious D2C businesses unless they improve support response time, escalation handling, and reliability. We are shifting to BotPenguine.
I would like to appreciate the Interakt team for their exceptional support and reliable WhatsApp API services. Their prompt assistance and smooth integration have truly helped streamline my business communication. The platform is user-friendly, efficient, and has contributed greatly to improving our customer engagement. Thank you, Interakt, for your consistent support and for helping us grow our business.
Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!
Interakt has been an amazing tool for managing our WhatsApp customer communication! The platform is super easy to use, and the automation features have helped us save so much time. I especially love the quick replies, broadcast options, and their customer support team is also very responsive and helpful whenever we need guidance. Overall, Interakt has really improved the way we connect with our customers. Highly recommended!
Honestly, one of the best platforms I’ve ever used! The support team is super fast in responding and explains everything clearly step by step. The platform itself is very easy to use and well organized — even for first-time users. It really helped us manage customer communication in a professional and seamless way, especially with automated WhatsApp messages I highly recommend it to anyone looking for a smart, reliable, and fast system that makes the customer experience much better.
Good experience. Have been great working with them over past one year. It has been very smooth & quick.
Interakt has been a game-changer for Tahiliya! It’s the most affordable and efficient WhatsApp marketing tool we’ve used. They’re always quick to launch new features matching top competitors. Plus, their customer support team is amazing — super responsive with fast replies and resolutions. Truly reliable and great value for money!
The automation features and WhatsApp integration have made our processes much more efficient, allowing us to focus on what really matters: building stronger relationships with our clients. As a result, we’ve seen a noticeable increase in our sales and a more professional image overall.
Very helpful and in-depth training by Nishant from Interakt.
I have been using Interakt for a long time now!! The app is so useful and have helped increase my ROI with a lot of automations and marketing campaigns. The support team is the best, worked with Nash and Siddharth. And the best part! Their pricing plan is sooo affordable. Highly recommended!!
bahot achha service he achhe se halp kiya custumer care walo ne bhi
Interakt – Sell on WhatsApp has been a seamless addition to our Shopify store at Supersox. Setting it up was quick, and syncing our product catalog to WhatsApp was effortless. One-click catalog sharing makes it easy to promote products. Customers can directly add items to their carts from WhatsApp. Helps us recover abandoned carts and improve conversions. Simple and effective way to turn WhatsApp inquiries into sales. This app has made our WhatsApp channel a powerful sales tool. It’s user-friendly, reliable, and has helped us engage better with our customers. Definitely recommend it!
Good application for the Whatsapp marketing and their Customer support was top notch
Quite nice and very supportive customer care department.
onboarding was easy. We have migrated to shopify witin 10 min. features are good.
As a Shopify store owner, Interakt has been super helpful in managing all our WhatsApp updates—order confirmations, shipping updates, and more are now fully automated!”
Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.
It is a very useful platform for WhatsApp communication. Automation works well and good support as well.
wonder how they are improving the product for better conversation. thank you interakt team.
Great app to send whatsapp notifications to customers. Great customer support. All good. Thank you so much.
Amazing customer support. The team is very helpful in sorting out all issues and helps with campaign setup too.
The automated campaigns work well. Team was quick enough to help with automation part.
We have been using Interakt for sometime now but recently migrated to Shopify. I think this was a smooth experience and hoping for the best!
Thank you so much Akash, For helping us out with the account set up. Good luck.
Interakt works well and especially automated campaigns and catalog. Looking forward to more features. Great!
good application easy to use , support has been great through out
Great product, best pricing and amazing customer support. Cannot be more happier. Big ups to Rakshit, Pranali and Rahul from the team. Wish you guys the best, always.
