Kendall Analytics
by Kendall Square, Inc · launched
View in Shopify App Store ↗Reviews (29)
This is a powerful app to understand business performance, especially in the area of customer acquisition. It brings a number of metrics into a single dashboard and makes it easy to understand trends, spot issues, and improve your business. The app is also rapidly gaining new features. Very high value for the cost.
Brad and the Kendall team are so great, and the app functionality shows all their hard work! Super helpful for monitoring ad performance in the post-iOS world. I love the customizable dashboards and any time I have a question I know that the team will be helpful and responsive. Highly recommend!
Kendall is a high-value app at an affordable price. We love so many things about this attribution tool, including the daily email showing the KPIs that matter most to us. Also, I like how easy and intuitive the dashboard is. Brad and his team communicate transparently via email and Loom videos about updates and thoughts around attribution, CRO, etc. We highly recommend this as the valued option to even the most expensive attribution alternatives.
I love this service. Kendall is run by shop merchants who know the key data and information necessary to build a successful business and they present that data in clear, easy to digest ways that are meant to be actionable by their clients. Kendall is our "goto" data/analytics provider.
A great and afforable alternative to Triple Whale with all the necessary metrics needed for attribution. The owner, Brad, is accessible and extremely helpful in understanding the dashboard (which isn't complicated anyway.)
A tremendous and affordable alternative to North Beam and Triple Whale. Brad is super responsive and the data his platform provides is leaps and bounds above the competition. Well worth using!!
Love this app! You will never find a perfect attribution tool, but a tool that assigns a sale to only 1 source is very important none the less! Why pay more for a tool the more you do in orders and revenue. That is 1 of the things I love most about this tool. You get an amazing tool for an amazing flat rate each month. Doesn't matter if my business explodes or shrinks, we pay the same. That being said, I love all of the features that Kendall offers. It also seems like I am getting emailed weekly about new features they are adding. Really enjoy that this is a tool made by a succesful ecom owner for ecom stores and would recommend it to anyone spending money on ads. Thanks again for the tool!
A gem of an app. I'm so impressed with the app and Brad (and his team's) responsiveness. I love how we get insight on how things are going "overall" across all customers, and how new features are constantly being released. (Some of which because I specifically asked for them!) I'll be sticking around for a long time!
Great app and great customer service. They are constantly improving it.
Really like the way the metrics are presented, and Kendall regular adds new reports.
I love Kendall. It gives us all the attribution and stats that we need to make informed decisions. We've tried all of the larger competitors' software and Kendall is by far the winner by a long shot, in our opinion. Additionally, the founder is very transparent and accessible. We've had several conversations with him and he is very appreciative and open to feedback. Since using it, we have referred several others to use it and will continue to do so. Very well done and look forward to seeing new features implemented and continuing to be a customer!
Kendall has been a real breath of fresh air, and it's honestly positively impacted my store's operations in so many ways. It has saved me countless hours that I used to spend sifting through hundreds of tables and metrics and csv files, trying to stitch together data from Shopify, Google, and Facebook. My favorite part of Kendall is that it's intuitive and it's not overwhelming- it focuses my attention on the metrics I need to know about at any given time, it helps me find signal from all the noise. I also don't need to worry about their pricing skyrocketing as my business grows- it's nice to feel like I'm being treated fairly.
In a world where data is as scattered as my thoughts on a Monday morning, this app emerges as the superhero of data aggregation and reporting. It pulls in numbers from Shopify, Meta, Tiktok and Google, helping me make sense of the sales, conversions, and performance chaos. The reports are zippy, fast, and easy to read. Its dashboard is cleaner and significantly better than Triple Whale's, which, in turn, was ten times better than Northbeam's. I couldn't be happier with Kendall. It offers superior functionality at a more attractive price, without the pressure of committing to annual contracts.
Kendall enables the integration of all your marketing channels along with Shopify data, offering a comprehensive overview of your entire business. It's what a good ecomm analytics tool should be, encompassing the essence of what users might want from solutions like Google Analytics, Triple Whale, and Northbeam. What sets Kendall apart, besides its lower pricing, is its simplicity and user-friendliness. It eliminates the unnecessary technical complexity often found in other platforms. This approach proves to be more practical and beneficial in everyday use. Its intuitive interface simplifies navigation and utilization, allowing me to achieve and delegate more without the hefty price tag of my previous analytics tool. For those in search of an effective and approachable analytics tool, Kendall is a strong contender worth considering.
High performance yet easy to use. I must say kendall is just as effective as the more expensive incumbents in the market. Its user interface is so intuitive and straightforward that even my less technically inclined staff have found it easy to navigate. It allowed me to discontinue using Northbeam, saving costs without compromising on the quality of insights. The clarity of reporting is great – Kendall presents data in an easily digestible format. It's what Google Analytics should have been! The intraday and customizable dashboards are features that I particularly appreciate. They offer a level of detail and flexibility that I didn’t find in Northbeam. Installation and setup took literally 5 minutes since Kendall can read and understand Northbeam's tracking parameters for attribution. This must have been the smoothest app installation I've ever seen!
This is the best low-cost full-feature app you can get for all things analytics. It has improved our view of our numbers by so much. I don't ever leave reviews but I have to with Kendall.
Kendall is my go to app. I've been using it for several months now and I check this app before I check Shopify. I love the simple UI and the ease in which I can get to the data that is important to me. The dashboard is on point and the ability to see customer journey from the main page keeps that critical aspect front and center rather than buried somewhere and "out of sight out of mind." For the price, I'm not sure there is a better value for a tracking suite that offers core functionality plus some usability enhancements over what you get from an app like Triple Whale. Also, the dev is very responsive and they are constantly rolling out new features and UI improvements. I highly recommend.
Kendall is the data analytics tool I've been looking for! Before Kendall, my marketing assistant and I would have to look at multiple dashboards (Shopify, klaviyo, Google, Meta) to try to piece together the relevant data we needed and then she would spend days putting it into charts and graphs so I could access it in an easily digestible format and use it to drive my decision making. Now we have all the data we need presented in a simple and straightforward format easily accessible with just a few clicks in kendall. This app has freed up my assistant to tackle other important tasks we just didn't have time for before kendall. The other thing I really like is that all the data is explainable so you can have the utmost confidence in it. After all, data you can't trust is worthless. Finally, for the first time ever, we can easily see the KPIs for new customers! We've been frustrated for years by knowing that this data existed but we had no way to get it. Thanks to kendal, new customer data is front and center. I have to say that kendall has quickly become our most valuable data analysis tool and has really enabled us to make much quicker data driven decisions. It's easy to use and set up is a breeze. The icing on the cake, is the very reasonable cost.
Kendall is super easy to setup and use. It acts as a great source of truth for analyzing ad spend efficiency and results across various ad platforms, using first party tracking to give us unbiased click and view based tracking results. The comprehensive KPI reporting is excellent and gives us the information we really need to navigate the ship smoothly. Also, we love how clearly we can view the customer journey in detail for every order. It is an incredible value when you look at the importance of the information it is providing us and especially when compared to competing Multi-Touch Attribution (MTA) platforms, it's literally a fraction of the price.
I'm no analytics guru but I've played around with a bunch of apps to try and get a grip on my online biz stuff. I gave Rockerbox a shot, but if I’m honest, I never fully trusted its data. It was okay, but something always felt... off. I honestly wasn't getting anything there I couldn't get in Meta and Google. And it was EXPENSIVE! Then I stumbled upon the Kendall App. Game changer! User-Friendly AF: No lie, the ease of hopping onto Kendall was a breath of fresh air. I mean, no manuals, no ten-tab tutorials, just straight-up intuitive design. I felt like a pro within, like, 10 minutes? KPIs on Point: Some apps show you numbers that look like hieroglyphics. Not Kendall. The KPI reporting on this bad boy? Crystal clear and super detailed. It’s like it knows exactly what I need to see. Things that actually matter. Clicks and Journeys: The coolest bit? Seeing where peeps are coming from. Every single click source? Yep, Kendall’s got it. Plus, the customer journey details for each order? My inner geek was jumping with joy. This kind of detail lets me get into my customers' heads and tweak things just right. Kendall vs. Rockerbox: I mean, Rockerbox was alright, but there was always that nagging feeling I was missing something. Kendall? Trust issues gone. It's like upgrading from a flip phone to the latest smartphone. The depth, the clarity, the everything – Kendall just does it better. To wrap this up: If you’re still on the fence, just jump into Kendall. It’s like that chill friend who’s got all the answers without making you feel dumb. For real, my digital life's never looked brighter. Loving this new app so far and it just keeps getting better!
I really like using this app. It has brought a lot of clarity in attributing sales for my ads. I also really like the fact that I can see all the touch points for each order. So I know which campaigns were generating the most first-time visits (since nowadays, all the platforms just retarget and take credit from one another). I also like how the reports bring out the most important KPIs. Total sales, track click sources, new customer CAC by channel. Overall ROAS, etc. What I love is also the ability to export everything as a csv. I have my own Google sheets I use, and being able to easily export all the data is extremely useful. I highly recommend this app.
Excellent app and super straightforward to use. Not overbuilt, so very easy to access clear data on the efficacy of my campaigns (especially with profit targets) + it splits up new and return customers. It focuses on attribution - so the decisions I make are well informed. It's fills a crucial gap where other tools nor even the ad platform's reporting can meet this need. The developers are very helpful as well.
Wonderful app. It's highly focused on attribution and gives me a clear picture of the efficacy of my campaigns + it splits up new and return customers. It provides insights to help me make decisions based upon crucial data, which I cannot get easily from the ad platforms - I really like how I can hone into what matters which is running profitable ads! The dev team is very responsive and helpful. Highly recommend Kendal.ai !
Super useful app that does 2 important things to me: 1) Gives me quick insights for things I care about. Bonus that it splits up between new and returning customers. 2) Makes me feel much more comfortable about attribution and whether an ad campaign or even a specific ad is performing or not. You simply can't put total trust into the ad platforms #'s any more. On top of that, the dev team behind this are rockstars that truly care about being a best in class offer. They hear and act on feedback to make Kendall better. They run their own Shopify store, so they are in the trenches like we are...so this was built to solve problems for store owners, and not just folks trying to make a buck.
Great app. It lets me easily see which campaigns drive new customer acquisition, which is where I need to be investing my marketing dollars. Large attribution window means it'd give proper credit to my Facebook ads that might take some time to convert. I love that all numbers are verifiable down to every customer visit for every order. And finally, at $95 a month this is the best bargain in the app ecosystem today. If you're running Facebook or Google ads, you need to get this app installed. Setup was a breeze.