Local Delivery ‑ LionWheel
by LionWheel Local Delivery Route Planner · launched
View in Shopify App Store ↗Reviews (80)
We use many apps across our daily operations, and the LW team stands out among all of them for their exceptional onboarding and support. Their service is truly one of a kind. LW fulfills all our operational needs when it comes to managing deliveries and has significantly improved our operational efficiency.
Responsive and easy to chat too and very accomodating. These guys are better than the competitors as I needed a custom plan for my work.
Simple and convenient interface. Customer service was excellent and helped with everything I needed.
Incredible! the best app for managing deliveries. highly recommended :)
I reached out to LionWheel with an integration issue and they tried a few different things until the issue was fixed. I appreciated that they continued to work on a solution until the problem was fixed!
אחלה שירות תודה הם חברה טובה מאוד באים מהר והלקוחות שלנו מאוד מרוצים ממליצה בחום!!
Absolutely essential for local delivery operations! We've been using LionWheel for 2 years, and it's completely transformed how we manage local deliveries. The app is intuitive, easy to set up, and packed with smart features like real-time route optimization, GPS tracking, and automated SMS notifications. Our team saves time and energy every day, and our customers appreciate the accurate ETAs and updates. The integration with Shopify works seamlessly, and the driver app is a huge bonus — proof of delivery via photo or signature helps us stay on top of things. Customer support has also been exceptional — fast, helpful, and always ready to assist. If you're running a local delivery business and want to streamline operations, LionWheel is 100% worth it. Highly recommended!
The very first app in my shop that truly works amazingly. From the integration with the delivery provider, to the UI/UX and the product itself, all the way to customer service and support — everything just works. These guys operate like a real tech company, which, in my experience, is pretty rare. 10/10
Excellent app, seamless installation and integration. Very efficient to manage deliveries
I am going to break down my review into some detailed sections as I feel many ecommerce businesses who deliver locally will have the same issues I have with logistics and it is important to me that my review covers that this app can help people who deliver locally, either with one vehicle, two or three. It can also work very well for those who need to separate local deliveries from deliveries they ship via courier, AND those who can only have a limited volume of product on their local delivery vehicles. BACKGROUND I run a firewood business in Scotland. We currently have 2 delivery vehicles but are expanding to 3. We deliver products in our local area ourselves. Each vehicle can hold 3 deliveries and delivers 12 items per day - so 4 separate routes are created for each vehicle. We also ship nationally, these orders are not included in our local deliveries and are dealt with separately by a courier company. THE PROBLEM I NEEDED SOLVED For 2 years I have been using Shopify to receive local delivery orders via a calendar selection app, thereafter I have had 24 deliveries per day, with 2 vehicles to plan each delivery for. I was using google maps and postcodes to manually place each delivery into a drivers slot and then had to copy and paste all details into a separate sheet for the driver to have their route. We can only deliver 3 firewood orders per vehicle and have 2 sites to collect from which made things quite tricky and EXTREMELY time consuming to plan. Once I had constructed the routes I had to print off sheets and take to the vehicles, this was always completed after 8pm once the drivers had finished and the routes had been planned, sometimes the vans were at different farms which added to the time and effort for me to get the next days deliveries to the drivers. I start work around 0630 and there is always things to do so having to disappear to another location at 8pm when most others are watching Clarksons Farm and chilling with a Rich Tea Biscuit and a Tetleys was not ideal. Throw into the mix a one year old who has not figured out that nighttime is sleep time then you can imagine the fatigue that these long hours accumulate.... But I digress..., on delivery day, the drivers used my printed sheet and were then responsible for adding these deliveries to google maps (and another app I cant recommend enough "delm8" which takes you to remote properties where postcodes are not enough). This whole process was hugely time consuming for both myself and the drivers, and the chance for error delivering the correct product was larger due to manually copying and pasting each delivery, I always rushed this as there is so much to do. This resulted in human error copying items over to the sheet every few days (my bad). Another issue was that once the route was planned, quite often we would have another delivery come through that made logistical sense to add to the next days deliveries, this would mean i would pretty much have to reshuffle most of the deliveries to fit in - again - hugely time consuming. THE SOLUTION - LIONWHEEL After a lot of research, and having downloaded and tried MUILTIPLE apps proposing to be the solution I found Lionswheel. To be totally honest when I first found the app I thought it was too complex and did not suit our products. Local deliveries and national deliveries were merged into the same date with no apparent way to separate - the routes also showed all 24 deliveries in one long line - which would be great if your van could deliver all 20 at once, but we cant, we needed this split to two vehicles and 8 routes. I decided to reach out to customer support and was connected to Noa. I explained what I needed through the chat app - which was - to only pull the local deliveries from shopify (which we set up using shopify local deliveries using postcodes) and that we required two vehicles (now three) and the routes to be split. We also required that the start and end point of each route could be selected depending on what farm our firewood was located at. THE SOLUTION Wow... Firstly I had a phonecall with Noa who understood exactly what we required very quickly, she managed to action a lot of changes whilst on the call, already this meant that I could plan my route much faster manually. She spoke to her development team and within about 3 days EVERY problem I had addressed was fixed, I now have an app that I can select multiple routes each day, for each vehicle and click a button and it optimeses the route for me. If I add a new delivery into the mix? Click a button, it sorts it straight away! My national deliveries are filtered out so I dont see them on the Lionswheel app, this helps massively as well. DRIVERS APP The drivers now have an app that instead of me printing off forms and them manually entering addresses etc they simply open their route, click the delivery they need and it has all the details there for them. No chance of my fatigued fingers forgetting to add firestarters to an order - the app does it all for me / them! If you are a bit of a neanderthal like myself and are not au fait with technology then the app can appear very complex. If you need something that is not "out of the box" then also don't be put off as they are EXTREMELY HELPFUL and will make a solution work for you, which will save you so much time and if you employ someone to plan logistics, money too as this will speed things up a great deal. I did have to upgrade to a 99$ plan for this, however it will save me so many hours over the years I have zero issue with this as it is worth every penny. Kudos to the developer and also Kudos to Noa, who understood my requirements immediately and was on the ball with fixing it in a polite and helpful manner. Thank you so much and i hope this app solves many of your issues like it has mine.
Lionwheel has been a game-changer for managing our deliveries! The app is super easy to use, with features like real-time tracking, smart route planning, and smooth task assignments that make everything run like clockwork. It’s saved us time, fuel, and headaches, while keeping our customers happy with quick and reliable updates. If you’re looking for a hassle-free way to handle deliveries, you found it!
Works excellently and interfaces well with Shopify. Best support I have ever experienced with an app.
I received excellent service; I’m someone who isn’t very available and doesn’t understand computers well. Here, I got polite service with lots of patience and, most importantly, shortcuts for easy and simple work with my orders on Shopify. Thank you, Pavel, for the service!”
Great connection between the interfaces. Every order that enters the website is waiting for me at Lyon Will and I can choose whether I order the delivery or wait until I finish the order and then manually order the delivery Excellent for Israeli ecommerce
Lionwheel integrates seamlessly with Shopify, making order management and shipping much more efficient. Easy to set up and use, it’s a great tool for improving fulfillment processes. Highly recommend!
MORGENSTUND is a German catering company that delivers food in the B2B sector. We use Lionwheel to plan our deliveries and pick-ups (of dishes) and are very happy with it. The interface is easy to use, the costs are not based on the drivers seat numbers (as in competitors apps) and what can make it very costly in some cases, and the team of Lionwheel has implemented some specific requests that we had into the app! Bottom line: try it out if it suits your specific needs, we are very happy! :)
Die App ist wirklich großartig! Sie bietet viele Möglichkeiten zum Bearbeiten, Planen und vieles mehr. Ich kann sie auf jeden Fall weiterempfehlen. Noch hätte ich gerne eine zusätzliche Funktion im Zukunft, aber ich bin zuversichtlich, dass das Team es schaffen wird :)
The team is very professional and fast. I would definitely recommend them.
Best support I have ever experienced with an app, Tal has gone above and beyond to answer all my question and help set up the app for our business unique needs. We have only just finished the testing phase but have signed up to the premium plan for all the features, and look forward to finally having an app organize our local deliveries efficiently and have the ability to track our drivers. Will add another review after using the app for a month or so.
Very pleased with the application and prompt service from the team on two accounts we have
I had I good experience so far. Tal helped me a lot in the zoom chat video.
Great local delivery app, the team is the best!! They went above & beyond to make sure my store was working perfectly with LionWheel app. I highly recommend this app - very easy to use, really user friendly! Great features such as automated sms notifications, auto route planner powered by AI and multi store support. Fast support and very nice interface
Great solution for logistics, saves a lot of time for order processing. Easy integration and fast service.
We've only been using the app for three months. And it has already made our work three times easier :) And this despite the fact that we use less than 50% of the potential. Excellent support. Our suggestions were heard and quickly appeared in the latest update. Keep it up!
For the past few months, I've been using this Lionwheel app and its effectiveness and user-friendliness are simply astounding. Great customer support , 1:1 onboarding, SMS notifications , Route optimization with AI thats crazy feature !, easy to setup and use the platform, save us ton of time. Friendly drivers app. A+++
This local delivery app is a game-changer for Shopify merchants. With its intuitive interface and real-time tracking,SMS notifications, managing orders becomes effortless. It offering customizable options and reliable customer service. A must-have tool to streamline local deliveries and enhance customer satisfaction.
ממליץ בחום הצוות של ליונ-וויל זמין בצורה מדהימה לכל שאלה במיידי מערכת מתוחכמת של בינה מלאכותית שעושה סדר בהכל 10/10
The whole team has been a pleasure to work with! I have mainly spoken with Guy and Tal, and both are very friendly and responsive! Whenever we had any issues or needed help, they were always there and able to get it fixed or show us how to do it quickly! We switched over to them from another company and it has been amazing! They even did a custom job for us to help the app work even better for us. I very much recommend this app to businesses large and small!
Tal and the team at Lion Wheel have been so kind and easy to work with. We started using the app during the pandemic and have been using it as we grow. It's fairly easy to use and the app allows you to take photos or signatures and send text messages which is super helpful.
This app is fantastic. I've used or tried-out many different dispatch services over the last 8 years (Bringg, Tookan, GetSwift, OnFleet, etc...) and LionWheel checked the most boxes. It is intuitive and elegantly designed plus they appear to be constantly improving it.
I'm a small florist who moved to LionWheel from an expensive florist based POS with integrated local delivery. This app saves us a TON of time on busy days routing different drivers. My customers like the proof of delivery photo, a huge deal in my industry. Support has been immediate and all our questions are 100% addressed. Pricing is competitive and the total time spent using the app is far less than other local delivery apps we tested.
Está muy buena la app, me ayuda bastante con el tema de despacho en las rutas designadas, sirve para escanear todos los paquetes y también, tiene un buen soporte con la ayuda de Tal.
We switched from Shopify‘s local delivery to LionWheel in November 2022. We’re extremely satisfied with that decision. My favorite feature is zones. Oh my god that saves us a ton of time. All of our orders regardless, if they’re Facebook, Apple Pay, it doesn’t matter. They all show up in the driver’s app automatically because of Zones. That was a big deal since most of our customers have switched to using expedited checkout which doesn’t support Shopify‘s local delivery.
Easy to use and customer service is faster even with the free version! the SMS are sent to all my customers. Please notice you cant exceed the sms/deliveries of your free plan so you account doesnt get blocked, but If it happen to you the customer service will kindly unblock it.
We are a UK based company and have been looking for a delivery app that manages all our local deliveries and notify' s customers throughout the process, we have tried a few different apps but this wins hands down, really easy to use and the support team are fantastic, i have had 2 x 30 minute meetings to streamline everything to how we want it and we are good to go. would highly recommend this app, thank you Lionwheel :) !!!!
Great app, a little bit difficult to understand at the beggining but with some help of the team, everything is great. We ask them to translate the app to Spanish and they did it in a couple of days!
Life-changing app! saves us a lot of money, time, and mistakes. With Lionwheel, our logistics become efficient and automated, and the service is amazing. Thank you LW team.
Very useful and user-friendly app, it has cut our delivery costs by 30% at least. I recommend it to everyone who is making local deliveries.
We were looking for an app to simplify, organize and make our delivery process more efficient and convenient for the customers and LionWheen has been working great for us so far. We operate with a perishable food deliveries and were looking for some specific features to make sure that customers are notified about all the aspects of the process. Picture proof of delivery was added fast upon our inquiry, so now we're happy to say our customers enjoy all the proper delivery arrangements - from an ETA to the drop off confirmation (with a link to the picture proof!). We're looking forward to integrate and become even more familiar with all the capabilities this app has to offer. Customer support is also fast and efficient. Totally recommended!
Fantastic app! Saves many, many hours every day of manually planning routes. Easy to use and Guy provides world-class customer support. Highly recommend for any shop that does their own deliveries.
Extremely user-friendly app for you and your driver and does the job perfectly. If you need help support is there to help you as you go online and very fast and friendly help. Would recommend this for deliveries to any company. Thanks so much
Very good app, helping us to improve our routes. The support team is really good. I recommended it for those who is making his deliveries by himself.
LionWheel helped us set a new level of our local delivery operations! Their route planner is very intuitive and easy to use for the dispatcher and our drivers love using. It also helped us with the overall customer experience and satisfaction. Thank you!
