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Rosa Bloom

United Kingdom

Reviews (10)

★★★★★
Shopify

Had great support when I first installed this app 6 years ago, however recent support experience has been disappointing. Support denied that their app was causing the issue I was experiencing, told me to contact Shopify support. Shopify support said it was highly likely the app was causing the issue, so went back to support who escalated it to Tier 2, whatever that means - still haven't heard anything two days later.

Developer reply ·

Thank you for your review! Happy to help and if you ever have any further questions or want any styling changes made, just get in touch!

on Amp Back in Stock & Preorder + · Over 7 years using the app
★★★★★
Shopify

I spent ages looking for an app that I could use to password-protect a single collection (i thought this would be fairly simple but finding an app that did what i wanted was harder than i thought it would be!). This app solved the problem for me, it was fairly easy to set up, and when i contacted support for help, they responded really quickly and fixed the problem swiftly despite the time difference. In future it would be great to see more customisation options in terms of the styling / layout of the password page (for example being able to include photos). But for now it does what I needed it to and the support is excellent and very responsive.

Developer reply ·

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!

on BSS B2B Lock, Login & Password · Over 4 years using the app
★★★★★
Shopify

Does exactly what I needed, I just wanted a simple note near the add to cart button saying "X left in stock", the support helped me fix the layout as it was a bit broken, now it looks and works just how I want it to. Thank you

on Scarcity++ Low Stock Counter · About 23 hours using the app
★★★★★
Shopify

The support for this app is outstanding. I rarely experience such fast and helpful support from any other app, and that is a huge priority for me with any apps that I use. Thank you to everyone on the support desk, you have been so helpful, and I'm delighted with the customisations that have been done for me by support to get the app looking and functioning just how i want it.

on Judge.me Product Reviews App · About 1 year using the app
★★★★★
Shopify

This app is EXACTLY what I have been looking for: the ability to add both text, a table, AND images to a size guide in a layout that is simple for customers to understand, and integrates neatly and seamlessly into my product page. Jon was really quick to help me get the app set up, get the button appearing where I wanted it to, and the size guide looking how I wanted it. A truly brilliant app which is intuitive and easy to use. In future I would love to see some more customisation options, such as table styling, and more font options, but overall it's a really great app and I'm so happy I found it.

on BF Size Chart & Size Guide · 5 days using the app
★★★★★
Shopify

This app does exactly what it says on the tin! And Daniel was really helpful and fast at helping to customise it to get it to display where I wanted it on my product pages. It could definitely have some UI improvements - such as being able to search for particular products or create groups of products for certain features to be assigned to (for example a certain style or colour) and for it to be easier to see which products a certain feature is assigned to, but I believe these are in the pipeline so I will look forward to those.

on Pretty Product Features · 12 days using the app
★★★★★
Shopify

Totally fascinating looking at the data from this app! Really easy and intuitive to use, and the demo session was helpful in showing me features I hadn't spotted. Recommended.

Developer reply ·

Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for such a glowing review! We’re always here should you need anything! Cheers - Jordan from Lucky Orange

on Lucky Orange Heatmaps & Replay · 19 days using the app
★★★★★
Shopify

It takes a little while to get your head around PageFly but only because it has a lot of functionality - once you get more familiar with using it, it is so great! And having the support Chat is SO helpful, not robots but actual humans on the other end, we have used it a LOT whilst getting to know our way around the app. Randy is the best, thanks for all your help!

on PageFly ✦ AI Page Builder · About 1 month using the app
★★★★★
Shopify

Excellent support, fast responses to any queries, and quick fixes to any issues. Great customer service is what makes this app stand out.

on Boost AI Search & Filter · Over 1 year using the app
★★★★★
Shopify

I had a little trouble installing this app, however I emailed the support email address and they sorted it for me in a day or so. They were also extremely helpful in getting the size charts to view in the correct place on my product pages (in an expandable tab that is part of my theme's design) so I was really happy about that as I wasn't sure if that would be possible and would have had no idea how to do it myself! Overall very professional to deal with, and now that it's up and running, the feature is extremely easy to use and functions exactly as I would hope.

on ESC Size Charts · 3 days using the app