Suu Balm®
Singapore
Reviews (6)
though Lance couldn't find out the store mapping issue, he was patient enough to go through the possible steps and escalate to the technical team. hopefully the back-end team will be able to help :) thank you
Good app! Fantastic support from Mabel!
Lots of functions from ecomposer.. In addition, the customer team has been very supportive and always have solutions to your problems..
Developer reply ·
Hi there, Thank you so much for sharing your experience with EComposer! We're really happy to know that you enjoy the app and our support team 😊 Best regards, Maria EComposer Customer Success Manager
Good plugin and features, the support team members mostly Barney and Selina serves immediately and answered precisely to the problem statements raised. Highly recommended if you're looking into ambassador / affiliate marketing plan to grow your business.
Developer reply ·
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
The apps should have more additional rules to be included. I expected more with this monthly rate price. But overall, the discount rules offered should be sufficient for most stores. On the other hand, support was quite fast and helpful!
Developer reply ·
Dear Suu Balm®, We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Hannah Free Gifts - Customer Support Team.
Very helpful CS team and we really love the features of the app! Hope they can continue with all the great work and Kudos to the team!
Developer reply ·
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
