Commander: AI Growth Engine
by Omniconvert SRL · launched
View in Shopify App Store ↗Reviews (60)
Really cool app that gives you a data scientist at your fingertips. Analyzes ads, creatives, messaging, and more and helps you make quick actionable decisions.
A robust toolset to control and take your digital operations to the next level with an easy to implement workflow. It has a highly intuitive and easy to use interface, providing your operation with critical marketing optimization tactics like RFM and NPS, which go hand in hand with more advanced techniques such as A/B Testing (at ALL levels) and granular segmentation/ personalization features which seriously lift the yield of your online channel in the short term. It integrates easily with your website, particularly if you are working in a Shopify environment, but it is open to be applicable in any other website development environment. Most importantly, the onboarding support leaded by Costin Floricel is top of the line, making sure your adoption cycle run smoothly. Great documentation as well. I have compared them with all other similar tools out there, and this one really hits the mark for completeness, stability and support (strategic AND technical). HIGHLY RECOMMENDED!
Excellent App!. Very usefull to have better insights of real customer data and insights!. It has been essential to understand users behaviour and detect oportunity to improve and scale your business!. Also very personalize onboarding, a real pleasure to work with the team!. Thank you so much for your positive review, team Patagonia! Indeed, it is very important to understand your customers behavior and further react accordingly. This way you will be able to keep them longer around you and make them become part of your business concept! Our onboarding team is always prepared to guide you through the platform and help you extract what you need, we are just one email or message away!
Highly recommend this app. Very easy to install and get insights right away. Super on-boarding team ready to go the extra mile to explain concepts and tailor presentations to make sense of the vast amount of customer data and insights. Thank you for this positive feedback, team LifeStraw! We are happy to hear that we contribute everyday to people's willingness of improving their business and caring more for their customers by showing them how to use our tools so they can just apply their knowledge!
We are using this app to better our messaging to our customers and increase CLV. So far, Teodor has been very helpful in addressing our questions and guiding our set up. The RFM segmentation seems incredibly powerful and we are excited to put it to the test! It has connections with Klaviyo, Facebook, SMS bump, and Gorgias. Thank you for your amazing feedback, team Net Zero! Our team will always be ready to guide you through with everything needed and make the most of your journey with Reveal so you can fully understand your customers and make your business beautifully grow! Understanding the RFM segmentation model and applying it to your business is the first step to a healthy foundation of smart decisions on all plans.
Reveal is a platform that provides the missing data link that focuses on customer retention. While other platforms push you on Acquisition. Reveal gives you the insights and tools to work on Customer Retention. Which is a necessary component for any sustainable Ecommerce business. To get the most out of this tool I recommend completing their Customer Value Optimisation course. Combining these tools will help you on your quest to build a solid ecommerce brand Thank you so much for your positive input and for reminding our CVO Academy and Customer Value Optimization course! For an eCommerce to work well and grow, you need a healthy balance between customer retention and acquisition, which Reveal surely provides.
If you are looking to get essential information about your customers experience and use this to then segment your customers into marketing email groups to upsell then this is the app for you. From the setup to ongoing support this company has been great and the data is so useful to both improving service to increasing retention revenue. Great feedback allows better service which can only be a good thing. Thank you for the positive review! Customer segmentation can help you discover the hidden gems within your entire customer data. Using these segments to make advanced and personalized email marketing campaigns is indeed a way to gain retention revenue. Using customer segments to gain more of your best customers is also a way to perfect customer acquisition while lowering CAC.
Incredible app for getting actionable insights from your customer data and utilizing these to optimize your customer lifetime value. Their team is incredibly supportive, helpful and knowledgable. A+++ collaboration. Would recommend 100%. Thank you very much for the positive review! You nailed it with the basics of Reveal and thank you for the appreciation of our Customer Success team, always ready to be of help.
For an app focusing on helping merchants to have better customer retention and lifetime value, REVEAL has done a really good job in terms of onboarding people. The team at REVEAL was really kind and helpful in terms of helping merchants navigating around their app. If you haven't tried this app, I suggest you giving it a try. At the very least you will understand the big picture of what your customer segmentation is looking like. I also like the fact that OmniConvert has a lot of helpful articles helping you understand what RFM analysis, what constitutes as qualitative analysis. With the RFM segmentation we were able to find out who our Ideal customer profiles were. With that information, we launched a phone survey campaign right away. It was a huge success. Not only did our avid customers felt closer to us as a brand, but also we learned a great deal about other pain points our customers were going through with our products. With the Klaviyo integration, it was easy to set up email campaigns specifically for different groups of customers. Customer Life Value is a long game and should be something every business should strive for. With the help of REVEAL I would argue it makes your strategy and execution a whole lot easier. I would recommend the app. Thank you so much for your positive review and input! This is a clear good practice of what a business can achieve by using customer segmentation: successful phone and email campaigns that will bring your customers closer to the heart of the business. The beginning of the CLV optimization journey is probably the most exciting part and it should give you the boost to keep going because even better results are coming.
I love this app. At first, I was skeptical and honestly didn't expect much but I was blown away. The free version gives any starting business all the info they need to scale and help understand your customer's habits. The real benefit was when I hopped on a call with Oana who walked me through the entire platform and the additional benefits that it offers. She recorded the call and sent me the video file.. it was a lot of info but all worth it! Before you scale any product use Reveal first and make sure. The numbers don't lie! Thank you so much for your review! The numbers surely don't lie and the benefits you get from Reveal can be felt in the long run. Our team is ready to give a hand so you can understand your customers and thus manage to scale your business. That's the secret. Care for your customers and they will care for you!
Content 10/10. Customer Service 10/10. Strategic Value 10/10. Incredibly smart, nice, easy to work with people and a killer App. What more is there to say? Thank you so for your review! We are doing our very best to create the best team, the best app, and to provide the best insights that will help you and your business grow like never before. Reveal was born out of the wish to help businesses take a drastic turn to customer-centricity.
The data insights from using this app are phenomenal. Customer service is top-notch and their team's desire to see you succeed is so refreshing. Highly recommend it if you wish to learn more about your customers' journey and how to turn those who are going to 'dump' you into 'soulmates.' Thank you for your positive review! The key is to understand your customers' behavior better and segment them accordingly. Your growth strategies will reflect these insights that will teach you whether it is worth keeping your "About to Dump You" customers or if you can turn them around.
If you are looking for a way to learn about your current customer base and grow your existing customers. Reveal is the app for you. They break out your customer segments into fun categories that make it easier for your team to understand who is an ex-lover and someone who is about to breakup with your brand. There are so many great tools you can use not to mention the amazing team they have. They want you to succeed and grow your existing customer base. Why waste more money on acquisition costs when you can grow revenue with existing customers. Thank you so much for your positive input! "Why waste more money on acquisition costs when you can grow revenue with existing customers" - that is something we completely agree with, but let's not forget about the ratio between CLV and CAC, right? Real business growth happens when you get the best mix.
Even if you don't have one of the applications that Reveal directly connects with, you can easily export your customer list from specific groups and benefit from the additional power that you don't have built in to Shopify. Thank you for your review! Reveal is prepared to gather data about your customers as easily as possible so you can focus on your growth strategies. We are continuously making progress in keeping the platform up-to-date.
Very good data and insights! Fantastic app for understanding your customers and provides great retention strategies. Well done!!!! Thank you so much for your review! Reveal is all about providing accurate data about your customers to help you understand them better and to be able to find the best fitting strategies for your business growth.
I have just started to use this app and was surprised at the customer insights it provides. Oana provided excellent customer onboarding via zoom and tweaked the RFM score cards to work better with my website. Thank you so much for your review! Our onboarding team is doing an excellent job at providing the best service for you and your business, helping you to focus on what matters most: your customers and how to grow from this point.
Reveal is a brilliant tool. Extremely insightful and offering more depth that some of the outbox segmenting other apps or the likes of email providers show you. Thank you so much for your input! Having all data in one place, finding the gold nuggets you probably didn't notice before and then applying better strategies to use them is what Reveal does best.
Complete no brainer if you would like to not only understand more about your customer value as a whole, but also create a clear strategic path on HOW to create more value. Excellent application. Thank you for your positive review! Understanding your customer value is a prime step to business growth. Our app does the automation part to help you focus on the best strategies to actually scale.
Unparalleled RFM insights into specific customer cohorts, really motivated you to start nailing customer experience and email etc instead of paying Google and Facebook so much money! Great onboarding experience too. Thank you very much for your positive input! In the beginning, acquiring customers through ads is a clear step. Retaining them is the next step that truly helps businesses scale. Understanding the RFM segmentation model and applying it to your business is the stepping stone to healthy growth and smart decisions on all plans.
We just installed the app and did our first demo. Very helpful information so far. I will be sure to update my review in a month or so after using the product. Thank you for your review! We are looking forward to your future review after you had the chance to actually try out Reveal. We hope the onboarding process with the assistance of our well-prepared team helped you in your decision and future business plans.
Oana and Theodor were incredibly knowledgable and helpful. The customer service of this app is invaluable and a great selling point of this app. The product itself has a wealth of information, however you need to take the time to analyse the info given and apply to your business. Thank you for your positive input! For sure you need time to apply the know-how from Reveal according to your type of business, because every business is special in its own way. That's why our team is always prepared to answer any question to get you on the right path. We are here to help your business experience a healthy growth!
We used this app to monitor customer's behaviour and be more attentive, increase the CLV. It's overal extremely helpful. So many insights from different angles. We are loving it! Highly recommended. Thank you for the positive input! Monitoring customer behavior is what will scale your business 100%. Act upon the hidden gems you find from those insights from different angles and it's a sure path to success.
Incredibly informative demo today. I can't wait to use these metrics to drive a stronger customer loyalty. Strongly recommend! Thank you for the positive review! RFM, CLV, AOV, NPS and all these metrics might seem like a carousel of information, but these are the little gold nuggets that will help you (re)discover your customers and help increase their value and thus, grow your company like never before.
We are currently going through the onboarding process with Oana, and we can already see the benefits of the wealth of data that the Reveal App provides. We are working to incorporate this data to better inform our strategies. Thank you for the positive review! There are many metrics and strategies to follow in order to grow your business, but Reveal offers the ideal information to guide you on this path of growth. Analyzing your customer data and understanding your customers' behavior is a goldmine for you to discover.
We had a wonderful onboarding experience with Oana, who was very helpful! Reveal is a great piece of software and we are excited to start properly using it to help our business grow. Thank you for the positive review! The secret to scaling your business is increasing your customer lifetime value, so this is the right place to start.
Great App that aggregates your data to give you better insights!! It connects to my klayvio account to better apply the data as well. Thank you for your positive review! The integration with Klaviyo is flawless and it will change the way you think about email campaigns for sure. The insights you will find with Reveal will show a better overview of your customers' behavior and they will give you a clue on how to scale your business.
I just installed Reveal, and have already done an on-boarding meeting with the team. They were very friendly, and spent extra time with me getting me comfortable with their app and how to use it to grow my sales and profit. The way they are collecting and analyzing my Shopify store data is industry leading. I look forward to growing my LTV, retention rate, and average order size over the coming months. That's excellent news! Thank you for the positive review and we are happy to see such a positive attitude towards growth. Increasing CLV is the best way to go to see your sales and profit growing like never before.
At first glance, the UI looks complex with strange names for customer segments. But with a session from the devs, I understood how they did things. Great app if you need to understand your retention metrics. Thank you for the positive review! Customer retention is key to grow your business and our team is here to help you be engaged in that. Segmenting your customers according to the RFM model is an excellent way to understand their behavior and learn from it.
Great data around CLV, perfect for email marketing segmentation. Every small ecom store should be using it. Onboarding team are the best I have dealt with. Thank you for your positive review! Starting small and going big after understanding your customers' behavior, right? Increasing CLV is the secret to growing your business, so having Reveal is the first step to it. Thank you for coming on board!
Looks like it could be very helpful when planning new marketing campaigns and introducing new products. There is more to take from it, just takes some time to learn how to use the data it shows. The team is very nice and gave great presentation. So far very happy with the service. Thank you for the positive review! It might seem overwhelming at first, but our team is well-prepared to get the mist out of the way and help you keep your eyes on the prize: your customer. The key to remember is to increase customer lifetime value. You have everything you need at your fingertips.
Such a nice tool! The Reveal team will help you in order to better understand all your Shopify store data. You will know all about RFM Groups, cohort analysis, CLV, buying customers habits... 100% Recommended! Thank you for your positive input! There is so much to know about customer behavior and these metrics are the best way to understand it on a deeper level. The customer comes first and Reveal and our team are here to make that happen.
The team is super helpful and very knowledgable to have created this service! 100% recommend to all companies who want to grow their business and take their customer more seriously. Thank you for the positive review! Our team is well trained to be helpful to all merchants looking to grow their business by focusing on the most important part: the customer.
We have got a great insight into our business using this app. And the team also supported us in a great way by creating a presentation with our data and helped us understand the app. Thank you, team.
This app and customer service are top shelf. A really powerful tool to better understand customer behavior, LTV, and to strategize for an improved customer experience and increased retention.
Amazing analytics for any Shopify store. The ability to see this data in neatly organized dashboards and understand the customer is extremely valuable. The customer service is A+ and I highly recommend.
The customer support team is really helpful, while giving a product tour they made sure that I understand everything in detail.
We looked into this for help with customer segmentation for our email list, however this app offers so much more! It will help with data analytics, LTV, cohort visualization, and much more. We might even use this to replace our analytics tool. Also, their support is amazing - Teodor walked us through an hour long on-boarding and explained all of our data. Love it!
Incredibly powerful app! We use Reveal to segment customers for marketing purposes, improve retention rate, and increase LTV. Highly recommend.
Reveal has completely helped us get a full scope of who our customers are and provide us accurate data in order to pull an analysis of where we are falling short with our customers and areas we can improve. If you are struggling to see a full picture of your customers and wanting to get more detailed info, I highly recommend Reveal!!
Reveal is a must-have for any ecommerce store seeking success. In just one day, we've learned invaluable information about customers that will allow us to more effectively and efficiently choose who we market to, how we market to them, and which we can expect to provide the most value for our brand. The service is beyond exceptional and Teodor explained the app's functionality as pertaining to our site in a clear, concise manner which was tailored to our specific clientele.
This analytics platform is marketers' heaven. Quick and straightforward to understand, it offers actionable buyers insights any store can address right away. Every graph includes info buttons making it easier to understand the metrics. The bonus is that some of these graphs also offer tips on the actions you should be taking. Special kudos to the team behind it, very responsive and helpful.
Great app for e-commerce insights! It gave me visibility about the behavior of my customers. highly recommended
Loved this App, the kind of insights that you can derive through RFM, Cohort Analysis are amazing. We used to do it on an excel sheet and used to take us easily a day every month to do a similar analysis. Must install if you want to really see customer stickiness, analyse your customer behaviour and LTV.
Oh my gosh - Reveal is our first official introduction to understanding customer segmentation in regards to customer retention. And they were SO helpful during the product call to understand their very detailed dashboard. Reveal offers so many different reports and charts to break down customer value and customer behavior. As we start to build our remarketing strategy Reveal's tools will be so useful for making sure we're sending the right messages to the right customers.
I rarely write app reviews but Reveal RFM is a definite 5-star app. Having sold on Shopify for the past 5 years, Reveal is one of the first apps that really allows us to see all of our customers from our start to today. It easily segments them based on RFM (Recency, Frequency, Monetary Value) which allows us to target specific customer segments with tailored outreach/campaigns/content that fits their purchasing behavior. Incredibly helpful if you need to balance your efforts with new customers and returning customers - a must have app.
Great app and an even better team. Teodor and his team have done an exceptional job by creating an app that shows data in such a clear and conscience manner. Highly recommend for anyone who is looking at making key decisions based on data!
We just completed our product tour with Teodor and have already gained tremendous insight into our customer base. I've been looking for an app with this type of deep data capabilities for years. We look forward to using the data and analysis generated by this app to transform our marketing and pricing strategies and hopefully drive a meaningful increase in sales in the short-term. I will be sure to update this as we continue our work with Reveal in the coming weeks/months
I am new to the app but Reveal appears to aggregate a wealth of useful data to better understand your customer lifetime value and segment your customers from least to most loyal. This should allow you to double-down on efforts to find new customers who match your most loyal ones and to fix holes in your customer experience to improve retention. The founders of Omniconvert have a wealth of experience and insight, as well as a suite of products that appear to work together to improve messaging and customer experience from a data-driven perspective.
This app is really exciting! The ability to segment your customers based on lifetime purchasing history and behavior is really useful. Additionally you not only have top level segments (ex. brand lover or Ex-lover) but you also have sub-segments that you can change and prioritize. This apps data is helping us segment and target via Klaviyo emails to re-engage purchases. Try it out!
This app is great for seeing the potential that your business has for returning customers. It helps a lot with segmenting audiences to understand your customers better. I was also very lucky to be able to talk to the head of product marketing, Juliana. She reached out for a call as soon as we installed the app and gave me some great insight into the business, not only that but she gave me some amazing ideas for what we can do to grow the business moving forward, Overall I'm so happy to have downloaded this app, Thank you so much to Juliana and the rest of the Reveal team, Faisal
Very helpful in increasing the customer retention rate. Can not believe so many features are available in this free app. Thanks!
