Optima Tiktok Shop Connector
by Wixpa Tiktok · launched
View in Shopify App Store ↗Reviews (39)
Just intalled so far so good. Thank-you for the assistance in setting up
Just started using the app to sync a second tiktok shop to my shopify. Was struggling a bit to set up, When asked for help Hazel was very quick to respond and was very helpful to sort the issue for me.
The default TikTok Connector app doesn't work for us because we had already created our TikTok listings and there is no way to sync existing products in TikTok to Shopify. This app solves for that as well as a lot of other nice features. Friendly support and they are pretty quick to help.
Malik Haider was very professional and helpful. He was also very patient with me. Thank Again for all of your help.
Optima has been an absolute game changer for my TikTok Shop. The app syncs seamlessly with TikTok, making order management so much easier, and the customised shipping labels have saved me so much time while giving everything a much more professional look. What really makes Optima stand out, though, is the customer support. The team is exceptional—responsive, knowledgeable, and genuinely invested in helping their users succeed. Whenever I've had a question or needed assistance, they've been quick to respond with clear, friendly, and effective solutions. A big thank you to Fatimah who has been beyond incredible and Irfan who helped out enormously to help me resolve some TikTok glitches. Fab, fab, fab. It's refreshing to find an app that not only works brilliantly but is also backed by a team that truly cares about its customers. I can't recommend Optima highly enough!
Developer reply ·
Thank you so much for your amazing feedback! We're thrilled to hear that Optima met your needs for customizable shipping labels and that our tracking features worked perfectly for you. A special shoutout to March — we're proud to have team members who go above and beyond. Your support truly means a lot to us. If you ever need anything else, we're always here to help!
Sehr freundlich und hilfsbereit! Alles perfekt geklappt! Die Dame versteht was von Ihrem Job und ist eine sehr gute Kundenbetreuerin. Danke für deine Hilfe!!
since I am new to all this it is an experience and I am learning and growing with optima tiktok.
Absolutely excellent - works well and got fantastic support from all the team. I'm giving a special mention to Abdul, Sophie and Laiba for all their help.
Laiba and Sophie were super helpful with helping me get set up! :)
AMazing customer support service. Very responsive and helpful. Thanks Malik H.
Very Good Laiba Support and very determined to help me set up this very good app I recomend this app for tik tok orders
The Optima app is fantastic for my Shopify store. It’s easy to install, smooth to use, and really improves store management. I highly recommend it.
This app made syncing my Shopify store with TikTok Shop completely seamless. Product listings, inventory, and orders are all updated in real-time without any manual work. The AI auto-mapping feature saves so much time, and the bulk upload option is a huge bonus. Highly recommended for anyone serious about scaling on TikTok Shop!
Users say it’s very simple to connect Shopify with TikTok Shop — products, stock levels, and orders sync automatically once set up.
Very interesting and helpful app that allows seamless sync between Shopify and TikTok Shop, with quick support turnarounds (shoutout to Abdul Waheed) :-) Thank you!
Sehr sehr guter Support. Ich hatte gerade einen Call mit Laiba and Abdul und die beiden haben wir ein nicht ganz so einfaches Problem exzellent und schnell erklärt und mit mir gelöst. Top Support.
Developer reply ·
Vielen Dank für Ihr tolles Feedback! 🌟 Wir freuen uns sehr, dass Laiba und Abdul Ihnen schnell und effektiv helfen konnten. Unser Team ist immer für Sie da, um sicherzustellen, dass alles reibungslos läuft. 🚀
Fatima has been wonderful helping me set up the Optima app for tiktok, amazing insight and understanding of my needs, helping me through the whole process.
Developer reply ·
Thank you for sharing your experience! 🌟 We’re delighted to hear that Fatima provided amazing support and guided you through the entire setup process. 😊 Your satisfaction is our priority! 🙌
Wonderful app that does its job. I had a problem with a product not sync'ing properly so although it took some days going back and forth but with the teams support we got there in the end and now it's working as intended. Fatimah has been very helpful in ensuring my issue was resolved. For as long as the app remains Free and an upgrade being required when you surpass 50 orders then this app will be #1. I would strongly recommend this app to all.
Developer reply ·
Thank you so much for your thoughtful review! 😊 We're glad to hear everything is now working smoothly and that Fatimah was able to assist you throughout the process. We truly appreciate your patience and recommendation — your support means a lot to us! 🙌
Leibe è stata molto gentile nell'assistermi, la consiglio vivamente cosi come l'app e il supporto dedicato!
Developer reply ·
Grazie mille per la tua recensione! 😊 Siamo felici che Leibe ti abbia fornito un'assistenza gentile ed efficace. Apprezziamo molto il tuo supporto e la tua raccomandazione! 🙌
OTTIMA ESPERIENZA, IRFAN HAIDER mi ha assistita con pazienza aiutandomi a configurare e sincornizzare i miei prodotti su tik tok shop nonostante io non sia una professionista mi ha guidata passo passo. Serietà e professionalità.
Developer reply ·
Grazie mille per la sua recensione positiva! Siamo felici che Irfan Haider sia riuscito ad assisterla con pazienza e professionalità. Il nostro obiettivo è sempre quello di supportare ogni cliente al meglio, passo dopo passo. Restiamo a sua disposizione per qualsiasi altra esigenza!
Optima Team was a tremendous help during our store setup for TikTok. With special mentions to Laiba and Waheed, who were very helpful in answering our queries and fix our issues. There were a lot of restrictions and unknowns when setting up the connecting between our store and TikTok but the Optima Team helped with several customisation and speedily resolved them. Looking forward to the team's great support in the future!
Developer reply ·
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Laiba, Waheed, and the rest of the Optima Team were able to support you. It means a lot to us that you appreciated the customizations and solutions we provided. We’re committed to continuing this level of support and look forward to helping your store thrive even more in the future! 🚀
Awesome work with support team , they fixed an issue that 3 other apps could not and im so happy to have found this app. The service given by Laiba was brilliant - well done team
Developer reply ·
Thank you so much for your kind words! 😊 We're delighted to hear that our support team, especially Laiba, could resolve the issue for you. Your satisfaction means everything to us! If you ever need further assistance, we’re always here to help. 🚀🎉
These guys really helped me out! My TTS was not working, not syncing with Shopify using ANY of the apps from the app store. Optima was nice enough to schedule a meeting with their tech team who guided me through fixing the issues my account had that held up proper syncing. Really appreciate their help getting rid of this very frustrating issue. Thank you!
Developer reply ·
Thank you so much for your kind words! 😊 We're thrilled to hear that our team could assist you in resolving the syncing issue with Shopify. Your satisfaction means the world to us! If you ever need further support, don’t hesitate to reach out. Happy selling! 🚀🎉
Laiba was very helpful in setting up the tiktok seller central account and connecting the app with shopify and tiktok. I recommend it to everyone who is looking to sell on tiktok.
Developer reply ·
Thank you so much for your kind words! 🌟 We're thrilled to hear that Laiba was able to help you smoothly set up your TikTok Seller Central account and connect it with Shopify and TikTok. 🚀 Your recommendation means a lot to us! 😊 If you ever need further assistance, feel free to reach out. ✨
We have been searching for one solid solution that can easily push our products to other platforms to increase our sales channels. Wixpa has always come through with great support, features, and work flawlessly. Iqra has been a wonderful support engineer. While their product are easy to configure, there are some areas where we had questions about optimizations. Iqra knew all the different things we needed and answered every question. THANK YOU IQRA. We will be long customers of Wixpa. By using this , you can easily push your shopify products to TikTok center... Really amazing product on Shopify must try this guy's
Developer reply ·
Thank you so much for the fantastic feedback! ⭐️
I got a lot of help from Iqra, since I was pretty new to TikTok Shop in general but this made the process very smooth. I would really recommend them to shop owners, their help is exceptional.
Developer reply ·
Thank you so much for your amazing review! 🌟