Optima Tiktok Shop Connector

Just intalled so far so good. Thank-you for the assistance in setting up

Very helpful. Wonderful customer service.

Just started using the app to sync a second tiktok shop to my shopify. Was struggling a bit to set up, When asked for help Hazel was very quick to respond and was very helpful to sort the issue for me.

The default TikTok Connector app doesn't work for us because we had already created our TikTok listings and there is no way to sync existing products in TikTok to Shopify. This app solves for that as well as a lot of other nice features. Friendly support and they are pretty quick to help.

Malik Haider was very professional and helpful. He was also very patient with me. Thank Again for all of your help.

Optima has been an absolute game changer for my TikTok Shop. The app syncs seamlessly with TikTok, making order management so much easier, and the customised shipping labels have saved me so much time while giving everything a much more professional look. What really makes Optima stand out, though, is the customer support. The team is exceptional—responsive, knowledgeable, and genuinely invested in helping their users succeed. Whenever I've had a question or needed assistance, they've been quick to respond with clear, friendly, and effective solutions. A big thank you to Fatimah who has been beyond incredible and Irfan who helped out enormously to help me resolve some TikTok glitches. Fab, fab, fab. It's refreshing to find an app that not only works brilliantly but is also backed by a team that truly cares about its customers. I can't recommend Optima highly enough!

The app is good and useful. The support is great too :)

Sehr freundlich und hilfsbereit! Alles perfekt geklappt! Die Dame versteht was von Ihrem Job und ist eine sehr gute Kundenbetreuerin. Danke für deine Hilfe!!

since I am new to all this it is an experience and I am learning and growing with optima tiktok.

The app does exactly what you need it to do, if you have issues with the TikTok app, give this one a go for sure. Malik & Laibaaftb were amazing and helped with any issues and onboarding.

Absolutely excellent - works well and got fantastic support from all the team. I'm giving a special mention to Abdul, Sophie and Laiba for all their help.

Laiba and Sophie were super helpful with helping me get set up! :)

AMazing customer support service. Very responsive and helpful. Thanks Malik H.

Extremely helpful! Thank you!

Very Good Laiba Support and very determined to help me set up this very good app I recomend this app for tik tok orders

The Optima app is fantastic for my Shopify store. It’s easy to install, smooth to use, and really improves store management. I highly recommend it.

Super easy to set up and use. The integration works flawlessly, and order syncing is very accurate. Definitely worth it for anyone selling on TikTok Shop.

Excellent app with powerful features! Real-time syncing and AI-based product mapping are game changers. Customer support is available 24/7 and very helpful.

this app is a game changer for anyone selling on tiktok shop. Easy setup, powerful features, and excellent performance

This app made the integration between our Shopify store and TikTok Shop smooth and hassle-free. Product syncing runs perfectly, inventory updates automatically, and it has eliminated a lot of manual effort while saving us valuable time.

This app made syncing my Shopify store with TikTok Shop completely seamless. Product listings, inventory, and orders are all updated in real-time without any manual work. The AI auto-mapping feature saves so much time, and the bulk upload option is a huge bonus. Highly recommended for anyone serious about scaling on TikTok Shop!

Users say it’s very simple to connect Shopify with TikTok Shop — products, stock levels, and orders sync automatically once set up.

Sophie & Haider are really supportive, Thanks you very much

Very interesting and helpful app that allows seamless sync between Shopify and TikTok Shop, with quick support turnarounds (shoutout to Abdul Waheed) :-) Thank you!

Sehr sehr guter Support. Ich hatte gerade einen Call mit Laiba and Abdul und die beiden haben wir ein nicht ganz so einfaches Problem exzellent und schnell erklärt und mit mir gelöst. Top Support.

Fatima has been wonderful helping me set up the Optima app for tiktok, amazing insight and understanding of my needs, helping me through the whole process.

Unfortunately, I can’t recommend this interface at the moment. It suffers from several critical issues: Incomplete or incorrect translations in the UI. Duplicate orders: the import process doesn’t check if an order already exists, so every order is re-created each time. Incorrect payment amounts are imported. Missing channel tagging: orders aren’t labeled as coming from the “TikTok Channel.” Incorrect payment status is imported. Until these problems are resolved, the tool isn’t practical for my workflow.

Wonderful app that does its job. I had a problem with a product not sync'ing properly so although it took some days going back and forth but with the teams support we got there in the end and now it's working as intended. Fatimah has been very helpful in ensuring my issue was resolved. For as long as the app remains Free and an upgrade being required when you surpass 50 orders then this app will be #1. I would strongly recommend this app to all.

Leibe è stata molto gentile nell'assistermi, la consiglio vivamente cosi come l'app e il supporto dedicato!

OTTIMA ESPERIENZA, IRFAN HAIDER mi ha assistita con pazienza aiutandomi a configurare e sincornizzare i miei prodotti su tik tok shop nonostante io non sia una professionista mi ha guidata passo passo. Serietà e professionalità.

Optima Team was a tremendous help during our store setup for TikTok. With special mentions to Laiba and Waheed, who were very helpful in answering our queries and fix our issues. There were a lot of restrictions and unknowns when setting up the connecting between our store and TikTok but the Optima Team helped with several customisation and speedily resolved them. Looking forward to the team's great support in the future!

Awesome work with support team , they fixed an issue that 3 other apps could not and im so happy to have found this app. The service given by Laiba was brilliant - well done team

I just installed this app and will have to play around a bit more but the customer service had answered all the questions I had and resolved the issues. Hope it helps with managing both TT and shopify more effectively

These guys really helped me out! My TTS was not working, not syncing with Shopify using ANY of the apps from the app store. Optima was nice enough to schedule a meeting with their tech team who guided me through fixing the issues my account had that held up proper syncing. Really appreciate their help getting rid of this very frustrating issue. Thank you!

Laiba was very helpful in setting up the tiktok seller central account and connecting the app with shopify and tiktok. I recommend it to everyone who is looking to sell on tiktok.

We have been searching for one solid solution that can easily push our products to other platforms to increase our sales channels. Wixpa has always come through with great support, features, and work flawlessly. Iqra has been a wonderful support engineer. While their product are easy to configure, there are some areas where we had questions about optimizations. Iqra knew all the different things we needed and answered every question. THANK YOU IQRA. We will be long customers of Wixpa. By using this , you can easily push your shopify products to TikTok center... Really amazing product on Shopify must try this guy's

I got a lot of help from Iqra, since I was pretty new to TikTok Shop in general but this made the process very smooth. I would really recommend them to shop owners, their help is exceptional.