Johns Pet Store
United Kingdom
Reviews (31)
UROOG WAS amazing and very patient and followed through to help me make my store so much more attractive and efficient. . BIG BIG thank you to Uroog as she is extremely talented and helpful
just testing amazing good support
fantastic support from Aimee helping me with my first order with Dsers Aimee sent me screenshots to guide me through the process and helped me until i completed the total order payment process Top Class Personal Service Thank You Aimee
Ayesha was amazing once again and always there to help me . amazing support and the best app in shopify and Ayesha is the best support agent i have met Fantastic and fully recommend these two apps A very Big thank you to Ayesha Fully recomend this app.
Just Tried this new app from DECO and it is absolutely amazing. I required a special badge for my product pages and contacted the Support services who answered immediately and got access to my website and supplied the perfect badge I requested with the correct text. Massive support from Felicie. We are well aware that today you do not get the support on most apps as most apps have gone for the AI answering service but not DECO!! I Fully recommend DECO to everybody. Thank You Felicie
Massive Thank you To Van for setting up my site to get max benefit from Judge Me. The app is extremely good and adjustable but fragmented? . Amazing brilliant support from Van. Judge Me are extremely lucky to have Van in their support team as i find the menu confusing until i got the expert help from Van. Absolutely amazing. With all the adjustments made on my web site by Van i feel my site is 300 better displaying top class judge reviews the correct way they should be displayed something AI could not do. Thank You Van & The Trusted Review App by Judge Me
Massive Thank you To Van for setting up my site to get max benefit from Judge Me. The app is extremely good and adjustable but fragmented? . Amazing brilliant support from Van. Judge Me are extremely lucky to have Van in their support team as i find the menu confusing until i got the expert help from Van. Absolutely amazing. With all the adjustments made on my web site by Van i feel my site is 300 better displaying top class judge reviews the correct way they should be displayed something AI could not do. Thank You Van & The Trusted Review App by Judge Me
I have seen good support many times but this style of support has to be the best. After an amazing demonstration by Rick i fully recommend this app and recommend it to anyone who wants good easy top class Ads PLUS Support for all products. This app Links with shopify very easily and you can generate a video direct from the product BIG Thank You Rick . You are amazing Support
Developer reply ·
Hi there, Thank you so much for your incredible review! We’re truly grateful for your kind words and thrilled to hear that you had such a positive experience with both the app and our support. It’s wonderful to know that the demo helped you feel confident in getting started and that you’re finding value in how easily the app integrates with Shopify and generates ads and videos directly from your products. That’s exactly the experience we aim to deliver. Your recommendation means a lot to us, and we’re so happy to have you on board. We’ll be sure to share your kind words with our team, it will definitely make their day! If you ever have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
GOOD AND easy to use A lot easier than Judge me to use but still investigating support as support is very important Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thank you so much for your kind words! We’re really glad to hear that you find Viva Reviews good and easy to use—that’s exactly what we aim for. If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com Regards, Kelly ViVA Reviews - Customer Success Team
This is top class app to add to your store. Some excellent sections and blocks to choose from. I have added three sections and with monthly membership you get 20 free blocks & the results are amazing & i am still building. One massive plus is the amazing Support 7/24. I needed support in adding certain sections in order to get the best results and Support answered all my questions extremely promptly with demo fixes etc. . In this period of AI it is absolutely fantastic to get human support to the level that Section Store provide top class personal customer service on payable. Try this APP
Top class service from Paul at Eprolo I have used Eprolo for many yes and it is a top class dropship and Co where you get positive feedback on full settlement and order tracking information. Fully recommend using this drop shipping company.
Luna was extremely patient as i am not very good on web site changes. This is one APP you should always have on your Shopify website. The app is amazing and so easy to use and the one thing I find is that the Support is unbelievable. Fantastic. Absolutely top class support from Luna today who persevered to fix the problem that I had created by having the wrong settings. This app gets better and better every year particularly now with AI. But even with AI you need good quality Human support!!! I repeat that any good app must have good top quality human support and Ecompiser certainly has Top Class Support Thank You To Luna
Developer reply ·
HI there, Thank you for the "top class" review! We agree - human support is the heart of every great AI app. Luna was happy to persevere and fix those settings for you. We'll keep getting better every year! Best regards, Maria EComposer Customer Success Manager
Mehak. is fantastic at helping and supporting people and she never gives in untill it is fixed. She supports me in solvng several problems Full recomend this app and lll the apps associated with this company as the support is amazing. THank You Mehak
Very Good Laiba Support and very determined to help me set up this very good app I recomend this app for tik tok orders
This is one brilliant app but had a few problems at beginning and I knew that once I got the help of Ellis, the problems would be fixed as my previous tickets were being delayed or ignored. I have had amazing support from Ellis and I have noticed that support from rest of the team has got better. I fully recommend this App and appreciate the fantastic support from Ellis. He never gave in. I kept contacting me until all set up problems were fixed. Thank You Ellis Hello, This is Melanie from The Sell The Trend Customer Success Team. Thank you so much for your honest and thoughtful feedback—we really appreciate you sticking with us through those early challenges. We’re especially happy to hear that Ellis was able to step in and turn things around for you. She truly cares about helping our users succeed, and it’s great to know her persistence and dedication made such a positive impact in getting everything set up properly. We’ll be sure to pass along your kind words to her. It’s also wonderful to hear that you’ve noticed improvements from the rest of the support team as well. We’re always working to improve, and feedback like yours plays a big role in that. If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails support@sellthetrend.com Regards, Melanie Sell The Trend - Customer Success Team
Mehak Fantastic top quality support from Mehak I fully recomend this app Brilliant quality service and a very good tool to hab=ve on your site Thank You Mehak.
Fantastic. So far only tried the free plan and extremely happy fully recommend this app to help with your product descriptions and optimise all images. So So Easy to set up and Amazing personal HUMAN support which is fantastic particularly on a weekend I love this APP and fully recomend as the automation process is just the press of a button no fancy set up rules
Top Class HUMAN support from Katherine and team who are always there to help you. Top class product with great support. The Review limits 150 per product is confusing but you get help to resolve the problems
Developer reply ·
Dear Johns Pet Store, Ali Reviews truly appreciate your comment to the app, its usabiliity and support team. We will thrive to be with your business in the long term. Please let us know if you have any further feedback for the app. Kind regards, Lauren from Ali Reviews
Top Class help with a very difficult pixel set u from Chiathra who was briliant. Thank You
A very BIG Thank you to Julie who helped to get started and gain max use of this recomended app I will now get started optimising my site with Tiny. BIG Thank you to Julie
just started and looks very good. waiting for my tutorial on Monday to learn and improve experience
Developer reply ·
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Will from Lucky Orange
Today i had lots of Questions for CJ and i got amazing help from CONNIE wha was extemelly helpfull and patient as shoe answered all my questions. Thank You Connie
So Easy to use and set up and it works immediately
looks very good so will give it a try
Top Class App. So So easy to use and so easy for customers to see delivery information begore they buy
ZEBA. WAS BRILIANT ZABA WENT THROUGH A NUMBER OF PRODUCTS AND SHOWED ME ALL THE OPTIMIZING TOOLS Very patient and very clear in explaing the app THANK YOU
Developer reply ·
Thank you for the wonderful feedback! We're glad to hear the support team helped you go through your products and clearly explained all the SEO optimization tools inside StoreSEO. Patience and clarity are what we strive for, and we're happy the experience was helpful for you. We're always here to support your SEO journey!
VERY GOOD EASY TO USE AND INVALUABLEFOR ANY SHOPIFY STORE
Amazing Support from Iris and a big thank you to the TECH team who solve the problems i had on my web site. BIG BIG thank you Great APP with fantastic Support From Iris And Tech Team
easy to set up and lots of choices
Developer reply ·
Dear Johns Pet Store, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com