← Merchants

Maple Prime

United States

Reviews (15)

★★★★★
Shopify

MIDA Fraud Filter was quick to set up and immediately started blocking bots and flagging risky orders. It saves our team time on manual reviews. Highly recommend!

on MIDA Fraud Filter, Bot Blocker · 3 months using the app
★★★★★
Shopify

We've been using Prisync to keep track of competitor pricing, and it's been a very positive experience. The app is intuitive and easy to navigate, and setup was quick and smooth. It fits well into our daily workflow and saves our team a lot of time. What really stands out is the support team. They're responsive, knowledgeable, and genuinely helpful. Whenever we had a question, they got back to us quickly with clear answers and took the time to make sure everything was set up the way we needed.

Developer reply ·

This made our day. 🥹 We’re so happy to hear Prisync has become a smooth part of your daily workflow. Thanks so much for trusting us with your pricing process. And we’ll definitely pass your kind words along to our support team. 💙

on Prisync AI | Dynamic Pricing · About 1 month using the app
★★★★★
Shopify

CRITICAL SECURITY FLAW – Will cost you thousands in lost revenue! Do NOT install this app if you care about your store’s profit margins. It has a massive security loophole in how it handles discount codes. When a user subscribes, they receive a coupon code meant for a single redemption. However, the app fails to restrict the code to that specific customer's email address. This means anyone can share the code on Reddit or promo sites, and use it freely without ever subscription! To make matters worse, when I brought this basic exploit to their support team, they didn't even understand why this was a problem. Complete incompetence and zero understanding of basic e-commerce security. Use a competitor’s app unless you want people abusing your discounts for free. Jason here, founder of Pop Convert. I saw your review and personally went through your conversation with Waqas. I wanted to reach out because I completely understand the concern you raised, and it looks like there was some confusion in how the feature was communicated. We offer several different types of popups, and our standard coupon popup does support dynamically generated, one-time-use coupon codes. Our Wheel popup, which I believe is the one you're referring to, does not yet have this functionality. Currently, with Wheel popups, you set a discount code for each winning slice, and that code is then displayed to the customer when they win. You're absolutely right that, because the code can't be generated uniquely for each customer, it can potentially be reused by multiple customers. We actually haven't had this specific request come up before for the Wheel popup, which is why dynamic, one time use codes haven't been implemented there yet. That said, I completely understand why this is important, and I'm going to prioritize getting this functionality added as soon as possible. I've reached out to you directly as well.

on Pop Convert ‑ Pop Ups, Banners · About 23 hours using the app
★★★★★
Shopify

Do not use this app unless you want to lose money. The app generates discount codes for individual subscribers, but these coupons are not account-locked and can be redeemed by anyone. As a result, the codes rapidly leak to the web, leading to an influx of unexpected discounts on the store. Furthermore, deleting the app or disabling the popup does not remove the active discounts from the store's system.

Developer reply ·

Hi there, This is Joey from the SendWILL team. I wanted to personally follow up with you regarding the discount code issue you reported earlier. First of all, I sincerely apologize again for the concern and inconvenience this issue caused. We fully understand that discount code control is very important for your store, especially when it may affect unexpected discounts or potential revenue loss. Thank you for pointing this out to us clearly. Our development team has been treating this as a high-priority issue and has worked urgently on the optimization. The discount code logic has now been improved. Going forward, each generated discount code will create its own independent discount rule. The updated logic is as follows: 1. Each discount code is now independent and will no longer share the same discount rule with other codes. 2. The discount name will directly display as the discount code itself, for example: SW1-D911ET97SK5C710HOVM0. 3. Each discount code will be bound to a specific customer. 4. Only the assigned customer will be able to use that discount code. Other customers will not be able to redeem it. We truly appreciate your feedback, as it helped us identify and improve an important part of the discount code logic. If this update addresses your concern, we would really appreciate it if you could consider updating your review based on the latest fix and our follow-up. Of course, if there is anything else you are still concerned about, please feel free to let me know directly. I will personally follow up and do my best to help. Thank you again for your feedback and for giving us the opportunity to improve this properly. Best regards, Joey SendWILL Team

on CWILL Popup Email Marketing · About 1 month using the app
★★★★★
Shopify

Practically, it is not working. Even after 4 days, it still showed that the analysis of my store was in progress, and most of the features were still not active. Even after talking with support, nothing changed — it was just a waste of time.

Developer reply ·

Hi there, Thank you for taking the time to share your feedback, and I’m sorry to hear that your experience with Booster SEO has been frustrating. I wanted to clarify that the behavior you encountered was related to the initial product data import and synchronization process that takes place before certain features can become fully available. For larger stores, this process can take longer than expected, which can make it appear as though features are not active even while the setup is still running in the background. I completely understand how waiting several days without seeing the functionality you expected could be disappointing, and I’m sorry for any confusion this may have caused. I’ve sent you a direct email so we can discuss your specific case in more detail and continue working toward a resolution. Best regards, Lester

on BOOSTER AI SEO + AEO OPTIMIZER · 4 days using the app
★★★★★
Shopify

Pimberly has helped give us a much more centralized and structured way of managing large product catalogs across Shopify, Magento and GoFlow. The flexibility of the platform is one of its strongest points - workflows, attributes, datasets, and connector mappings can be configured to support very complex catalog requirements. The support and onboarding teams have also been very responsive and collaborative whenever issues or edge cases come up.

on Pimberly Enterprise PIM/DAM · 11 days using the app
★★★★★
Shopify

on Judge.me Product Reviews App · 23 days using the app
★★★★★
Shopify

Nice application! Everything I need included and sometimes even more than I expected. Fast and promt support!

on Love Loyalty Rewards Program · 3 days using the app
★★★★★
Shopify

Very good product and service

on Simprosys Google Shopping Feed · Over 1 year using the app
★★★★★
Shopify

In practice, it's a completely non-working app, just a waste of time — two days of back-and-forth with support, all for nothing, very annoying generic replies with no substance, zero specifics, they couldn't even set up the basic rules Hi Maple Prime, we're sorry the experience was frustrating. Over the past three days, our team responded daily with highly specific guidance tailored to your store including direct links to your collection view and Dynasort panel but unfortunately haven't received a reply. The issue we identified is that your theme is overriding Shopify's manual sort order by defaulting to "best selling." This is a theme-level setting that bypasses the order set in Shopify admin and it affects every collection management app that uses the Shopify API, not just Dynasort. It's not a limitation of the app; it's a fixable configuration in your theme. We'd still love to resolve this for you. A quick 15-minute screen share is all it would take. Please reach out at support@dynasort.com or reply to any of our previous messages. We stand behind the app and the offer to help is still open, whether you use us or one of our competitors. FYI, you can see the behavior here, always best selling order: https://mapleprime.com/collections/spring-collection As sorted by Dynasort or in your Shopify collection admin: https://mapleprime.com/collections/spring-collection?sort_by=manual

on Dynasort Collection Sorting · 3 days using the app
★★★★★
Shopify

Terrible app — do not install. Complete waste of time and money. The support is a total joke; all they can do is express regret and nothing more. The app itself basically doesn’t work, and given how useless the support is, there’s no realistic way to get it fixed.

on Smart Product Filter & Search · 11 months using the app
★★★★★
Shopify

on Avada AI SEO Image Optimizer · 3 months using the app
★★★★★
Shopify

Great support from Ruzsel J! Quick and efficient. Got answers very fast

Developer reply ·

Thank you for your feedback! We’re happy to hear our team was able to provide quick and efficient support. We appreciate your kind words and are always here to help whenever you need us.

on Yotpo: Product Reviews App · Almost 2 years using the app
★★★★★
Shopify

We use Yotpo for some time now, great program! Great support by Rodney D. as well

on Yotpo: Loyalty Rewards Program · About 1 year using the app
★★★★★
Shopify

Support hasn't replied on time. I've been trying to connect with Inner Zoom for almost a week, but they haven't responded to my query.

on Hubify ‑ Amazing Zoom Features · 13 days using the app