Poptin Exit Popup Email Pop Up
by Poptin
View in Shopify App Store ↗Reviews (341)
The plugin is functional, but in the past two weeks alone, there have already been 3 instances where the site took 15 seconds to load because of it. They constantly have some technical issues, but they never inform us first — I always have to reach out myself to ask what’s going on. They can’t compensate for the advertising budget we’ve lost. We spend $3,000–$5,000 per day on ads, and we simply can’t afford the site to be down for 6 hours. I’m giving 1 star because the support team takes no responsibility for the losses — they just apologize. Let me repeat: I don’t need apologies.
Very misleading. The app description implies that "branded" is included in the free option, and then once you're registered, branded is not included. It's the only reason why I wanted to give it a try - and now I've wasted my time! Buyers beware.
Developer reply ·
HI :) Thanks for your feedback! Please have a look again at all the plans. The free plan has branded popups, and you can see that ALL the paid plans have unbranded popups. Automatically when you upgrade the credit is removed, which means "Unbranded". We made it clear as possible (We can't show "X" instead of "V" on Shopify's listing page).