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POWR: FAQ Page | Help Center

by POWR.io · launched

View in Shopify App Store ↗

Reviews (40)

★★★★★
Shopify

Developer reply ·

Hi there, We're so sorry to hear you've had a frustrating experience — that's never what we want for our customers. We take all feedback seriously and would love to understand what went wrong so we can fix it. Please get in touch with our support team directly at support@powr.io and we'll make it our priority to get things sorted for you right away. Thank you for letting us know!

Quenchlabz · 1 minute using the app
★★★★★
Shopify

So far this app is doing just what I hoped. And great customer support.

Third Assist · 1 day using the app
★★★★★
Shopify

5 stars for the support, very helpful and quick response

Sounds Best · About 1 hour using the app
★★★★★
Shopify

We had the best support experience! Richard was so helpful and fabulous and made this all so easy. We are very appreciative!

Mini Mahjer · 6 days using the app
★★★★★
Shopify

The POWR Team has been very helpful and responsive. Richcarde communicated well and took care of answering many of my questions as well as fixed an issue I could not navigate on my own.

Mark and Bloom · 7 days using the app
★★★★★
Shopify

Customer service is amazing and helps you whenever they can! The app also has a ton of great features.

Kayla Kowalski Nutrition VIP · About 21 hours using the app
★★★★★
Shopify

top

Nine Worths · 27 minutes using the app
★★★★★
Shopify

Muito bom! Excelente suporte!

Kasa Dos Utensílios · About 15 hours using the app
★★★★★
Shopify

Been using the Power apps for years and will continue to do so! Comprehensive, user friendly (no code required, but available if desired) and efficient. The customer service is also top notch.

Developer reply ·

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

Goddess Glam Custom Competition Suits · 3 months using the app
★★★★★
Shopify

POWR: FAQ Page is great in theory. I have two problems with this app as a whole. There is no styling that is easily customizable. Which is the lesser of the two issues I have. In our e-com store we have over 25,000 SKUs, I say this to emphasize SPEED IS EVERYTHING. This app takes a solid 45-80 seconds to load. It is unacceptable.

Developer reply ·

Hi there! Thank you so much for your honest feedback. Our apps are Iframes and unfortunately cannot load before all Shopif's scripts, whcih mich cause this dealy in loading. However we will continue to work on load speed improvement further. We would love to improve our apps to serve you better!

The Trailer Parts Outlet · About 3 years using the app
★★★★★
Shopify

POWr made this app very simple and clear- perfect for our website FAQ's. Good for a newbie like myself. Customer service superb!

Studio Gear Cosmetics · Over 6 years using the app
★★★★★
Shopify

Superenkel! Det var jätteenkelt att göra sin FAQ. Ser snyggt ut och det fanns vissa möjligheter att designa själv.

Developer reply ·

Hallå där! Tack för din feedback! Kul att du gillar våra appar! Dess kunder gillar dig som gör vårt jobb underbart. Kontakta oss för förslag eller frågor så hjälper vi dig mer än gärna.

Örtfabriken · 28 minutes using the app
★★★★★
Shopify

Extremely simple to use and ideal for my website! Will recommend other small business owners to use this app.

Developer reply ·

Hi there, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

Blush Boulevard · 21 minutes using the app
★★★★★
Shopify

We canceled the service but still got charged without any further notification. When we contacted the customer service for the refund, they said they CAN'T issue a refund even though we haven't used their service for a single day in the past year!!!

UMade · Almost 2 years using the app
★★★★★
Shopify

Questa app è perfetta per le mie esigenze, facilissima da settare e da usare, semplicemente ottima. This app is perfect for my needs, very easy to set up and use, simply excellent.

O2Nails Italia · 41 minutes using the app
★★★★★
Shopify

Was recommended by one of the Shopify gurus. I love this easy app. very easy to install. Thank You team for design this app.

TopGiftz · About 15 hours using the app
★★★★★
Shopify

The app is great, but it takes about 1-2 seconds to load the questions. Other than that it's perfect.

ÇHANELIA® · 8 minutes using the app
★★★★★
Shopify

I like the app but Im not really a big fan of the add voting button, I bought the starter plan and I can't toggle the option off...

Dellarose · About 1 hour using the app
★★★★★
Shopify

I used this app for my online store to help answer questions that customers may have. It ROCKS! I'm glad I got it!

Clear About This · 5 months using the app
★★★★★
Shopify

Very intuitive, straight-forward tool. Used it to build simple FAQ module to add to one of my site's pages. Worked exactly as I expected!!

Fleurdesignz · About 1 hour using the app
★★★★★
Shopify

I really love how much you're able to customize within this app. To really take advantage of all the features, you have to purchase the unlimited plan, which is a little expensive, but I think it's well worth it.

Leigh Collective · About 2 hours using the app
★★★★★
Shopify

Easy to use! love it so far and allows up to 5 faqs for free which is great. Recommend to give it a try

The Hydra Bottle · 7 minutes using the app
★★★★★
Shopify

Great app, works perfect, very easy to set up, many customisation options and the best bit, its FREE! bluebrontide.com

Blue Brontide · About 2 months using the app
★★★★★
Shopify

It did exactly what I wanted and expected. I was looking for a FAQ to embed on my website that looked a little more elegant than a list of questions and answers. This was easy to customize, even using the free features only.

AlphaVariable · 15 days using the app
★★★★★
Shopify

This app is good and easy to use. Helps me with my store alot. Very helpful. Support is quick and fast as well.

CHRISTIE LOO DESIGN · About 1 hour using the app
★★★★★
Shopify

I used this app to solve an issue with a client, took 15 mins to build the entire Fa:q page! Amazing!

SELS - Smart Era Lighting Systems · 11 minutes using the app
★★★★★
Shopify

Easy set up and install. The only thing I would like to know is if having info within this widget still gives SEO benefits. If anyone knows please share!

RUSEEN Reflective Apparel LLC · About 1 hour using the app
★★★★★
Shopify

The app worked as needed! Pretty self-explanatory to be honest. It's pretty customization as well, don't waste your money on a paid app!

CBD Extract · 35 minutes using the app
★★★★★
Shopify

Love it! I've been wanting to put together a FAQ page for a while now, but I never did because I was scared about trying to code in collapsible rows. This app does everything for you! Amazing, very easy to use and it's easy to customize.

Utzy Naturals · 3 days using the app
★★★★★
Shopify

Excellent app. Easy to install and set up, I highly recommend it!

Hallopillow · 22 minutes using the app
★★★★★
Shopify

So far great app, easy to use and fairly priced.

Reception Flip Flops · About 1 hour using the app
★★★★★
Shopify

Very easy to install. It takes the guess work out of FAQ questions... Wonderful!

So Glossy · About 1 hour using the app
★★★★★
Shopify

Easy to install and set up. I was hoping to step up my FAQ page a bit. This looks very professional. I know there is a way to set up this feature in the code without paying for an app. However, I'm not that tech savvy. It may be worth it to pay someone to set up vs having to pay $4.99 a month. I know it's not much, but it adds up to $60 a year. www.wicked-good.co Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Wicked Good Perfume · About 1 month using the app
★★★★★
Shopify

We love how great the FAQ is and easy to setup! Its amazing!!!!

Bougiee Cosmetics · 5 months using the app
★★★★★
Shopify

Simple to install and tons of options for customizing the interface. Thanks powr for a fantastic pre built FAQ. Would highly recommend this to anyone needing a effective FAQ page.

Staypoollizer · About 10 hours using the app
★★★★★
Shopify

A lifesaver for tech companies with a lot of frequently asked questions. Good solution

Climemet · About 1 year using the app
★★★★★
Shopify

Great tool! check out zienaeyewear.com and see it in action!

Ziena Eyewear · 16 days using the app
★★★★★
Shopify

Love being able to answer questions that the customers don't often ask and leave our page.

Simple Elegance Jewelry · 2 minutes using the app
★★★★★
Shopify

Plenty of customisation options and an easy way for us to display our product manuals

Metcheck · 13 days using the app
★★★★★
Shopify

This app has the potential to be very good but at present its poor. Visually it looks nice on the webpage but it is full of bugs. Question alignment is completely off, sub headings not possible, and it is very often impossible to save changes leading to a lot of lost time and work. Support are polite but take a while to get back and haven't been able to come up with any solutions. Avoid.

Muebles2go · 2 days using the app