POWR: FAQ Page | Help Center
by POWR.io · launched
View in Shopify App Store ↗Reviews (40)
Developer reply ·
Hi there, We're so sorry to hear you've had a frustrating experience — that's never what we want for our customers. We take all feedback seriously and would love to understand what went wrong so we can fix it. Please get in touch with our support team directly at support@powr.io and we'll make it our priority to get things sorted for you right away. Thank you for letting us know!
So far this app is doing just what I hoped. And great customer support.
5 stars for the support, very helpful and quick response
We had the best support experience! Richard was so helpful and fabulous and made this all so easy. We are very appreciative!
The POWR Team has been very helpful and responsive. Richcarde communicated well and took care of answering many of my questions as well as fixed an issue I could not navigate on my own.
Customer service is amazing and helps you whenever they can! The app also has a ton of great features.
Been using the Power apps for years and will continue to do so! Comprehensive, user friendly (no code required, but available if desired) and efficient. The customer service is also top notch.
Developer reply ·
Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!
POWR: FAQ Page is great in theory. I have two problems with this app as a whole. There is no styling that is easily customizable. Which is the lesser of the two issues I have. In our e-com store we have over 25,000 SKUs, I say this to emphasize SPEED IS EVERYTHING. This app takes a solid 45-80 seconds to load. It is unacceptable.
Developer reply ·
Hi there! Thank you so much for your honest feedback. Our apps are Iframes and unfortunately cannot load before all Shopif's scripts, whcih mich cause this dealy in loading. However we will continue to work on load speed improvement further. We would love to improve our apps to serve you better!
POWr made this app very simple and clear- perfect for our website FAQ's. Good for a newbie like myself. Customer service superb!
Superenkel! Det var jätteenkelt att göra sin FAQ. Ser snyggt ut och det fanns vissa möjligheter att designa själv.
Developer reply ·
Hallå där! Tack för din feedback! Kul att du gillar våra appar! Dess kunder gillar dig som gör vårt jobb underbart. Kontakta oss för förslag eller frågor så hjälper vi dig mer än gärna.
Extremely simple to use and ideal for my website! Will recommend other small business owners to use this app.
Developer reply ·
Hi there, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.
We canceled the service but still got charged without any further notification. When we contacted the customer service for the refund, they said they CAN'T issue a refund even though we haven't used their service for a single day in the past year!!!
Questa app è perfetta per le mie esigenze, facilissima da settare e da usare, semplicemente ottima. This app is perfect for my needs, very easy to set up and use, simply excellent.
I used this app for my online store to help answer questions that customers may have. It ROCKS! I'm glad I got it!
Very intuitive, straight-forward tool. Used it to build simple FAQ module to add to one of my site's pages. Worked exactly as I expected!!
I really love how much you're able to customize within this app. To really take advantage of all the features, you have to purchase the unlimited plan, which is a little expensive, but I think it's well worth it.
Easy to use! love it so far and allows up to 5 faqs for free which is great. Recommend to give it a try
Great app, works perfect, very easy to set up, many customisation options and the best bit, its FREE! bluebrontide.com
It did exactly what I wanted and expected. I was looking for a FAQ to embed on my website that looked a little more elegant than a list of questions and answers. This was easy to customize, even using the free features only.
This app is good and easy to use. Helps me with my store alot. Very helpful. Support is quick and fast as well.
I used this app to solve an issue with a client, took 15 mins to build the entire Fa:q page! Amazing!
Easy set up and install. The only thing I would like to know is if having info within this widget still gives SEO benefits. If anyone knows please share!
The app worked as needed! Pretty self-explanatory to be honest. It's pretty customization as well, don't waste your money on a paid app!
Love it! I've been wanting to put together a FAQ page for a while now, but I never did because I was scared about trying to code in collapsible rows. This app does everything for you! Amazing, very easy to use and it's easy to customize.
Excellent app. Easy to install and set up, I highly recommend it!
So far great app, easy to use and fairly priced.
Easy to install and set up. I was hoping to step up my FAQ page a bit. This looks very professional. I know there is a way to set up this feature in the code without paying for an app. However, I'm not that tech savvy. It may be worth it to pay someone to set up vs having to pay $4.99 a month. I know it's not much, but it adds up to $60 a year. www.wicked-good.co Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood
We love how great the FAQ is and easy to setup! Its amazing!!!!
Simple to install and tons of options for customizing the interface. Thanks powr for a fantastic pre built FAQ. Would highly recommend this to anyone needing a effective FAQ page.
Great tool! check out zienaeyewear.com and see it in action!
Love being able to answer questions that the customers don't often ask and leave our page.
This app has the potential to be very good but at present its poor. Visually it looks nice on the webpage but it is full of bugs. Question alignment is completely off, sub headings not possible, and it is very often impossible to save changes leading to a lot of lost time and work. Support are polite but take a while to get back and haven't been able to come up with any solutions. Avoid.