POWR Contact Form Builder
by POWR.io · launched
View in Shopify App Store ↗Reviews (690)
Outstanding support with a quick resolution provided by their live chat team.
Great support today.
Developer reply ·
Thank you for your feedback! 😊 We’re happy to hear you’re enjoying the app. If there’s anything we can help with or any way we can make your experience even better, feel free to reach out to us anytime at support@powr.io — our team is always glad to help. Thanks again for your support!
App works well. I use this as a form for my customers to submit UGC to be featured on our site + socials. Will change to 5 stars when the multiple file upload feature works properly. I'm currently using four upload fields to allow users to upload multiple photos, and the paid plan is required to do this.
I have created my own form builder, and I love it to pop out on my website and attracting more customers to becoming our brand ambassador. The pricing is a bit pricy for a pro plan and hopefully can have some adjustments! In overall, the whole thing and interface is so clear and easy to use and it merges all data around my website. Very convenient and adequate! Nice one
The issue was resolved and there was good follow up communication.
We found it useful initially, but then was no longer working with our platform/site. Customer service with POWR staff however was exceptional and very responsive.
Richcarde did solve my problem when Responses stopped being delivered to our Emailadresse. He did understand the problem straight away and fixed it within 1 day. He replied very quickly. Support is very good, but loading time of the embed contact forms in our sites is a bit too slow for us. We still keep the App, because it has the features "Autoresponder" and "Sent notification to Email", but I think he loading time is a downside.
So far it got the required features and input fields that probably needed.
Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.
Developer reply ·
Thanks a lot for the review !! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help! Please note that you can edit the rating using the same link below 😊️🙏️
I had trouble after creating a new form, it wasn't "plugging-in" to my website. I reached out to support and worked with Richcarde M, who was responsive and timely and was able to resolve my issue. Not the best app experience, but great customer service!
The app works good for what we need. The customer service agent via chat was very helpful and able to get our form working that was not showing up for customers.
Developer reply ·
Thanks a lot for your review! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help! Please note that you can edit the rating using the same link below 😊️🙏️
If you have any issues with the app, just reach out to their support team. They respond quick and fix any issue quickly.
Developer reply ·
Thanks for spreading the word about our support team! If there's anything we can do for even a better experience worthy of 5 stars, please don't hesitate to let us know.
This app is really easy to use and they have WONDERFUL support! Richcarde has been super helpful on their support team! Two issues I have are: 1) I wish there was a bit more customization available, and I wish the form loaded faster on our website (it's always the last element to load on the page).
Developer reply ·
Hello there! Please note that your satisfaction is, and will always remain our priority over anything else. You can stay assured that our engineers are already working on this matter in order to push a fix asap for a better navigation experience on your end. Thanks a lot for your patience with us🙏️
Richcarde was a very helpful customer service and technical assistance agent. We are on our way to having the app design that we envisioned.
Developer reply ·
Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.
Useful so far, videos online have been helpful. Their FAQ's responded to many of our questions and their website has all of the infromation you need.
Developer reply ·
Thank you so much for your review! It's always nice to hear of your experience with us, as it pushes us to do even more for your continued satisfaction. If you have any questions, please feel free to reach out anytime as we'd love to hear from you :)
Se puede hacer buenos formularios. No se me ha complicado la posición de los campos y los títulos de ellos
Developer reply ·
¡Gracias por la gran crítica! 😍 ¿Algo que podamos hacer para obtener 5 estrellas de usted? ¡Nos encantaría escuchar sus comentarios!
The app is pretty amazing, but I hope that in the future it would give much more options to its free version.
Developer reply ·
Thanks for your valuable feedback. Our product team will take a look into it and probably will include it in our roadmap. We are more than happy to improve our apps to serve you better.
Great app to have multiple forms on your website (contact form, polls on the website, etc) with responsive customer service in addition.
Developer reply ·
Thanks for the great review! 😍Anything we can do to get 5 stars from you? We’d love to hear your feedback!
does it has a feature of sending fromm submission to different admin base on different subjects selected
I found the Form Builder easy to use. I want gather information on my eCommerce site without the user having to use a SUBMIT button
Developer reply ·
Hi there, So sorry this is happening for you! Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
This is great in theory, but the plugin dashboard is glitchy and the customer service is very slow. We pay for a subscription but I'm still waiting for an intelligent response to an issue we raised nearly 3 weeks ago...can you guys help please? UPDATE: this problem has now been fixed and the plugin is working much better so I've updated my rating. It did take a long time though.
Developer reply ·
Dear Lucinda, So sorry this is happening for you! Unfortunately, right now we are getting a much higher volume of incoming requests which may result in a slight increase in time getting back to you. Rest assured that the members of our team are already looking into the issue & will get back to you once we have an update on this. Thank you very much for your patience.
I used this app to add register form, it helps a lot. Basically, it achieves all basic function I'd like to put, while It'd be better if we could designate how the form inserted in the page. In addition, a redirection can be added during the element adding, such as, the quantity choice shows out when the image chosen.
We tried this app to make a contact form for my website and it worked really well. If only they lower the price a bit, it would be perfect!
Just installed this app on my site and we'll see how it works. So far it's very easy to us. Will update in the future.
This app was super easy to use. I wish that the width of the form could be a bit wider and adjustable to the Shopify width of the page.
The app seemed to work well, easy to make forms, will continue to use and hope it works well for our business.
Developer reply ·
Thanks for the great review! 🤩Anything we can do to get 5 stars from you? We’d love to hear your feedback!
I used this app to help me do a contact form. It was easy to use and flexible. I would recommend they add more fonts and allow access to my own fonts as well. But generally it is a good app and I recommend it!
Developer reply ·
Hey Layla, Thank you for letting us know about more fonts and use your own fonts. I sent your feedback to our Product Management Team. If you need any help please send us an email to support@powr.io. Thank you, POWr Support Team.
Very easy to use. Easy to create nice forms and link them to other services like Mailchimp. Unfortunately the font selection is limited to Google's awful webfont collection, but that's a minor issue.
This app has been pretty decent. Building the form can be a little confusing but there is definitely a lot of options to customize your form.
Easy to use. Have used before and use for customer to complete a wholesale application form. No issues.
We have used the app to build a form to attract more customers and have more information about them that will help us raise our sales, so far so good, thanks!
It's basic but gets the job done. I used for a custom order form and had the choise between listing everything in one section, or within sections and conditional display.
I used this app to create a booking form for workshops in my store. Ii is great how customizable it is. I wish I could add different payment options for different bookings.
Super easy and friendly to use. My only complaint is that I cannot add suggested content to my form field.
It was easy to set up and use POWr forms on our site. We are using the limited free version, but pay for the Map. Both work well for the simple forms that we need, including payment.
I really like this plug-in and it really helped me get the job done fast. Only one complaint: I wish I could re-arrange some elements (left/right) rather than just everything stacking up on top of each other
This app all in all is pretty robust. Its modular format makes it very user friendly, and I appreciate the customizability of it. My only complaint is that it can feel bulky if you're adding conditions to certain aspects as there is no way to actively group items together. Also I've noticed some minor glitches when creating duplicates where the edit page for an item just won't show up.
I used the app to collect registration information at the time of paying fees. I really like how the forms data can automatically sync to Google Docs.
Super easy to use - made a form in less than 10 minutes. Don't love that support is only via email and seems to be on European timing. Otherwise, great!
It does exactly what it says and the form itself is very good to create and add to your site. I love the dashboard and the stats that tell me how many times people have clicked on it. However, it takes an awkward amount of time to load the form whenever you go on the page. I did ask the support team but they simply said that's the way it is and its fast from our side.
Response gained for the app being down in my country (DNS issues). Support was fast. Happy with the app it does what it says.
We just started using Form Builder. The app is an easy way to build your network and audience. Great stuff!
Very easy to work with, but when I went back to make edits, it didn't change my original form.
Easy to use and integrate to the website, also very easy to edit and change the way it looks. The only reason for the 4* is that it takes quite awhile for the code to load, and for a few milliseconds you can see the code on the page! However does the job it's suppose to and works well enough. I have had many customer inquiries using the form which gets sent directly to my email. You can find an example on my site on the main menu..."More", and then "Corporate Order Form".
Super easy form builder and quick code to paste on your page. The form loading could be made a bit more faster. Easy customization.
I would definitely recommend this to other Shopify users. Very easy to do, easy to style and easy to input information. Upgrading is very reasonably priced as well.
Works great, wish there was a flat fee for use on all forms, instead of cost for all different forms.
Great functionality, easy to use interface, very quick customer service, and most importantly, extremley functional. Keep up the good work!